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March 2024 by Donnie A.
Mick as a trainer and all around good, caring person is an amazing trainer. She took our mini golden doodle,Lucy, who is a bundle of energy and has helped her to focus, listen and learn good manners far beyond our expectations! She keeps her class sizes small and builds rapport both with the dogs as well as owners. I know with Micks guidance we will a lively and lovely family fur baby for years to come
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February 2024 by Patti Black
Found what we needed and helpful staff
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February 2024 by Nathan Wong
Vetco and Petco 100% does not care and it comes from the top. Vetco in Clermont, FL performed a half-baked exam and misdiagnosed my dog. The delay in treatment for his herniated disc that he’s in surgery for this week made his pain worse.My wife tried to reach out to PetCo corporate. The rude “wellness-coordinators” kept giving her a phone number she already called who said they don’t take complaints. They kept giving her a bad email that bounced back.Finally she contacted Vetco on social media. They had Susan the operations manager leave my wife a voicemail. My wife called the operation manager back and left a voicemail. The operations manager did not bother to call us back.
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February 2024 by Sagi Geva
Just moved to their new space next door. Clean store with plenty of options for pets of all kinds.Friendly staff. Grooming and Vet services inside.Hosting “The Animal League” monthly for dogs and cats adoptions. (Cats available for adoption are always in store in the enclosure).
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February 2024 by katt m
PRESCRIPTION FOOD NEEDS - BE AWAREI was so excited when they opened the vet here so I could get my cats food without driving all the way to Petsmart. Today I went to go get food and was informed that they will ONLY sell prescription food if you see THEIR vet first and then you get a card to scan at register. I literally have my vets prescription in my hands. They said they won’t honor it. Guess I’ll still be driving to petsmart! ??♀️
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February 2024 by Alec
Would not sell me gold fish for my 55 gallon tank. They stated the water doesn't have oxygen in it despite us running a air pump and filter in the tank for 24 hours. I will never return to this location the staff were very annoying and argumentative over a fish I was looking forward to buying. Do not recommend coming here unless you want to talk to some angry lady's that won't sell fish.
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February 2024 by Bonnie Mann
The new store is awesome. Super clean and organized and the staff is great!
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January 2024 by Hal Pylant
AKC Dog training! Mick is a dog whisperer for even the most challenging of breeds. This is the 2nd Petco program we've experienced, and need look no longer. Knowledgeable, patient, firm, supportive, and creative-Mick's no-nonsense Marine Gunny style instantly commands respect and compliance. Innovative beyond anything I've learned in books and videos, Mick has turned a 1 year old Malinois into a Good Canine Citizen and million dollar service canine.
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January 2024 by Evelyn Bustamante
In that place they mistreat the animals and a friend opened her cat's pill and inside there were literally mushrooms so I don't recommend this place at all
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January 2024 by Lynne Kaser
Helpful and they have everything for all your needs
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January 2024 by Sonya Meeks
Never any main brand cat/dog food/litter in stock... I always have to go 45mins away to Orlando to get it.. but it's 10 times worse now that they moved nextdoor.. parking lot is full of the Starbucks line so you can not park ANYWHERE! New building is smaller.. so no products and no parking.. I'm going back to Chewy..
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January 2024 by Angie P.
AKC Dog training! Mick is a dog whisperer for even the most challenging of breeds. This is the 2nd Petco program we've experienced, and need look no longer. Knowledgeable, patient, firm, supportive, and creative-Mick's no-nonsense Marine Gunny style instantly commands respect and compliance. Innovative beyond anything I've learned in books and videos, Mick has turned a 1 year old Malinois into a Good Canine Citizen and million dollar service canine.
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December 2023 by C F
I just visited the new store, and I am not impressed. The polished concrete floor makes it feel like a dirty warehouse. They have "Pet Adoptions" on the front of the building, yet when you go inside, under the large ADOPTIONS sign there is a place that can hold 4 cats. The old store had an area to hold 6, and if they are saying "Pet Adoptions", where are they putting the dogs? They have a zillion aisles dedicated to canines, and only a couple to felines, plus basically no cat furniture. And they apparently now have vet services, yet I didn't see any handouts with pricing or any information about who their vets are and or their credentials. To say I'm not impressed is putting it mildly. I have 3 cats and 2 dogs, plus an aquarium, and I have always preferred Petco over Pet Supermarket or Petsmart. It's local and was always clean, but that 'clean' feeling is gone, and in its place is just another 'box' store. Pity.
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November 2023 by Kathleen Pagan
I love this Petco! The staff is always so friendly and helpful. I’ve been taking my dog Milo to get groomed here for about 2 years and I definitely will continue to come back. A HUGE SHOUTOUT TO CARLA WHO DID AN AMAZING JOB ON MY DOG, HES SUCH A NERVOUS DOG BUT SHE MADE HIM CALM AND HAPPY. She definitely deserves appraisal from her team. Already booked for the next one!
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November 2023 by Peter McCartt
Getting adequate help here is the sore subject of this store. Guidance and or advice regarding various products (food and treats) is sorely lacking. It is the better of the other pet stores in Clermont. That doesn't mean that it's great, but the better of the other options. I go back to Orlando often enough to buy animal stuff there.