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March 2024 by Matthew Settineri
The gentlemen working is nice but the store wants to charge you a $3.00 computer rental fee just to be able to open the document you want to print. Computer rental fee plus cost of printing. That’s insane! Disappointed UPS
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February 2024 by JAHMARI CHAMBERS
I am writing this review because Shay and Linda at the kings ridge clermont location were very helpful! Amazing service!
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February 2024 by joni kent
Service is always prompt, and welcoming.
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February 2024 by Margaret Bartell-Black
Fast and excellent service!
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February 2024 by Maria Vazeos
They are simply nice and thorough
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February 2024 by J S
Outstanding service! I utilize this store on a daily basis. Linda, Shay, and the entire staff are very helpful. Always positive even when they are buried in packages.
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December 2023 by Jillena Greer
I’ve been coming to this UPS store for many different services ever since moving to the area about 10 months ago. I have always found the store to be clean and the staff to be friendly. Today I had an emergency situation that required extra help and Linda and Shay went above and beyond to help me with my issue and I cannot express my gratitude to both of them! They are both the epitome of going above, and beyond to provide excellent customer service. They are both an asset to this store!
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December 2023 by Christopher Zadeh
I took a picture of my items that they were packaging for me to send out and the never sent the most expensive one that was apart of the gift. I am so mad! NEVER use this store. THEIVES!!!
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December 2023 by Hassie Araya
I love the staff at this UPS store they are all great and the location is fantastic for me.
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December 2023 by Susan Martin
Everyone working at this store is very friendly and makes me feel like “family”!
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November 2023 by shannon painter
I have excellent service and attention to detail everytime I come into this location - I ship multiple times a week - Shay, Linda, Mike and Diego are the best - This Clermont location on 27 rocks!!!!
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October 2023 by Charles Mejia
I would give this place a 0 if that was a possibility. They have an employee by the name of Nick who is either the owner or the owner's relative by the way he treats customers. Wow. I used them for real services such as notary and real shipping, not the Amazon free returns, but I will take my hard earned money somewhere else. I refuse to deal with Nick...
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December 2022 by Andrew Maze
Employees are great, but this store is nickel-and-diming since the new ownership. I attempted to drop off an Amazon return that was not adequately taped. They wanted to charge me $5 for an entire roll of tape. I have never had other UPS stores enforce this policy. I have had some hand me their tape before just so they are not packing it for liability or whatever. That policy is fine as well. I accidentally tried ship something at the local Fedex store recently that had a UPS label. The Fedex store offered to tape my box up for me even after they realized I had to go back to UPS just to be helpful. That simple $.03 worth of tape sure goes a long way for customer satisfaction. This UPS store also price gouges on printing or copying documents, and most their packing supplies. I will continue to use this UPS store because the staff is extremely friendly (I realize the d*** policies are not their fault), and the location is convenient, but I recommend changing a few policies to help the customer, especially in this retirement area.
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November 2022 by Karen M.
Don't come here without a mailing label. They do not offer online printing services and if you need to print your label you need to pay $3 for the use of their computer plus the price of printing. They do not offer printing services from your phone, email or online.
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November 2022 by Claudia Moncada
Worse costumer service ever!!!I don't know if all personal is like him, but the guy that I just spoke was really mean, it show me attitude and said that my Amazon return box wasn't seal properly and that I have to buy a whole roll and prices where from $5.00 to up!!!
