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January 2024 by Aida Figueroa
I recently had an unfortunate experience calling the pharmacy, specifically with the pharmacy staff, not the pharmacist. I feel compelled to share my feedback in the hope that it contributes to improving customer service.On 1/20/24, I encountered a series of incidents where the supporting staff in the pharmacy displayed a level of rudeness that left me quite dissatisfied. The interactions were unprofessional, and it significantly impacted my overall impression of the service provided.I understand that everyone has challenging days, but I believe customer service is a crucial aspect of any business. The behavior I observed fell short of the standards I expected, and it's disheartening to encounter such issues, especially in a place where people seek assistance with their health needs.I would appreciate it if you could address this matter internally, perhaps through additional training or other measures, to ensure a more positive and customer-friendly environment. As a loyal customer, I hope that my feedback can contribute to the continuous improvement of your services.
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December 2023 by Simone Ribeiro
Worst Store ever, they never subs an item even when they have it. You purchase a pick up order and they cancel most items and when you walk into the store you find the items you ordered on the shelves,.... They are rude and do not follow Walgreens policy. I do not know how this store still open, manager is helpless.
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December 2023 by Gavin Swirsky
Super clean and fast service! Orlando was able to help me with a price check on a product. Very well stocked and organized.
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November 2023 by Cory L.
This specific Walgreens pharmacy is AWFUL!! I called on a Thursday to refill a prescription that the technician said was in stock. It wasn't: Wasted Trip #1. I wasn't able to go by on Friday but the automated phone service said it was ready on Saturday. It wasn't and it wouldn't be in until Monday: Wasted Trip #2. My wife stopped by on Monday and it still wasn't there and was now delayed until Tuesday: Wasted Trip #3. I called another Walgreens and they had it in stock and I picked it up from them on that same Monday. I never received any communications from this pharmacy about a delay like I get from other Walgreens pharmacies.
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September 2023 by Si R.
worst store and worst customer service. even when u ask to substitute your items if not in stock they just cancel it so if you are using cash rewards or try to earn it you won't teach the purchase minimum. they do on purpose for you to not earn it. this atore is really horrible
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September 2023 by Melissa Bell
Pharmacists are awesome. Anytime we need our medication ASAP they are on it and get it ready in an hour or so. So nice to have people who are willing to help you out.
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September 2023 by Gianfranco Pichi
The pharmacy is great, any time i needed some prescription in a rush they were always able to accommodate. Very satisfied about this location
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December 2022 by Sri R.
Strength Mrs. Kristin was super conscious of working on a Christmas day which is rare - it is a family time... That's only day people take off or entire US most places are closed. She is really outstanding, good peeson, highly helpful, ethical and honest.
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December 2022 by Sridhar R.
StrengthMrs. Kristin was super conscious of working on a Christmas day which is rare - it is a family time... That's only day people take off or entire US most places are closed. She is really outstanding, good peeson, highly helpful, ethical and honest.
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November 2022 by Natalie R.
I had a hiccup which was resolved by store manager and pharmacist Stacy. They stayed in communication with me and was very polite about the situation. I highly recommend this location and appreciate the good service I continue to receive.
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October 2022 by Reece
I Want to give a shot out to the manager of Walgreens store 2590. Michael Riccardo's customer service skills are exemplary. I was treated with the Utmost respect and kindness the other day while in the store with my son. He made a very stressful situation turn into a positive one. This store has come along way in customer service and I'm sure you have a big part in it. I am impressed by the exceptional quality of service he provided to me and my son. Thank you Michael for showing me kindness and compassion when I was having a rough day and turning a stressful situation into a brighter one.
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October 2022 by Jen F.
I see quite a few bad reviews for this pharmacy but I’ve never had issues. I order my prescription in the Walgreens app, it lets me know when it’s ready and every time I’ve gone to pick it up it’s there. The staff is polite and professional and the cashiers up front are always very nice. The store is clean (except the bathrooms in my opinion). There is another Walgreens down the street that may have some staff issues, so maybe people are getting this location confused with that one. This Walgreens is fine.
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September 2022 by Emma
Service is quick and employees have been nice when I go in. But the ATM is always down.
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June 2022 by Vic W
Worst experience I have ever had at a Walgreens, when I was buying some food with my food flex card and the latina woman cashier started to give me trouble even after I told her that all she had to do was scan it... she actually tried to pick a fight with me. If you appreciate GOOD customer service, DO NOT GO HERE!!
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March 2022 by A Google User
Fred the pharmacist is very condescending and discriminated against me as a pain patient (what else is new? we're all very used to this). He lied to my face and said he "can't" fill my prescription for 3 days of pain medication after a surgery, when in reality he was more worried about an audit. Despite everything being approved by two doctors. Shame on you Fred. You're in the wrong profession. The way you shook your head at me and shooed me away shows the utter contempt you have for pain patients, and you obviously care more about checklists than treating people compassionately. Not treating someone in terrible pain despite having the capability, with the strongest pain fighting medication in the world at your fingertips, is not far from torture and a violation of your oath. These were perfectly legal scripts! End this prohibition!