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February 2024 by Daniel Phelps
Woke up in the morning to find about 20 roaches all over the place.... Very nice rooms but any place that has roaches don't try hard
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December 2023 by NoName
Decent and quiet. But don’t try to use their 15-20 year computer in the lobby. It super
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November 2023 by Douglas Vanhoose
I has a very loud neighbor, woke me up by being drunk and loud at 3 am the first night by slamming things and 1:45 am the following day also pounding and loud - drove a pickup truck that said Big Dawg on it just for future guest to be aware of and it's kinda run down for the price of it , pictures online make it look a hell of lot better than it is, I read that someone saw roaches here and iam here now haven't seen any but scared to eat breakfast here after reading that
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August 2023 by Lisa “Nikki” Armstrong
Not because i work here because even if i didn’t i would still give a 5 star. i love my co workers and especially Vivian. thank u Vivian for everything. the hotel is very nice all around
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August 2023 by Ryan McDougall
I would give 0 stars on the service. If that was an option we called and we were told it was not a pet friendly hotel. However, every night that I sat outside trying to smoke a cigarette and enjoyed myself after work. I was greeted by other guest pets. Not only that, I would watch other guest pets in the yard p*** and not get cleaned up after. So you can't tell me it's a service animal. Because I don't think service animals want to jump in other people's laps to be pet.So if you're not a pet friendly hotel? Why are there over 6 dogs that I've seen? Within a 7 day period walking around on the balcony and ground floor of this hotel, pet friendly or not pet friendly, it's clear. If it's posted, they shouldn't be there.
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July 2023 by Olivia Angsten
I and my co-workers had to stay here for a job, and I would avoid it if I were you. Overall, there were major issues with cleanliness and amenities, even though the staff was pleasant and responsive.The first room they gave me, the door didn’t close all the way. Most of the doors are warped, especially towards the bottom, and some you can even see the outside. Additionally I saw a cockroach when I walked in.The second room they gave me was better, but my coworkers also had issues with doors and cockroaches. One of my coworkers had two cockroaches crawl up her legs, and she took photos of some in the shower. Her second room smelled like cigarettes as well. My other co-worker mentioned seeing some potential black mold in the bathrooms.Overall, this place seems to have gotten a recent remodel, but things don’t seem to fit quite right. For example, the carpet was not cut properly and doesn’t fit right around the doorways, which I could absolutely forgive if the cleanliness weren’t an issue.I don’t blame the staff for most of these problems, and overall they were pleasant and got us new rooms right away when requested. However, the higher ups need to put in some serious work into this hotel if they’re going to be charging as much as they are.
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June 2023 by Mark Wilson
Clean rooms but not very safe room doors were bent and huge gaps at the top and bottom. Lots of rif raf hanging around and very noisy. FEMA was housing some people who were pure trashy and approached people wanting to bum drinks and food..
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March 2023 by Matthew Draughn
The staff here is poor and doesn't seem to care about doing their jobs. Upon checking in to the hotel the staff was arguing about who had or had not done their jobs and we had to wait until someone finally did their job while everyone else set around complaining. The hotel needs to be cleaned and stronger management needs to be put in place.
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March 2023 by Lisa Armstrong (Nikki)
Not because i work here because even if i didn’t i would still give a 5 star. i love my co workers and especially Vivian. thank u Vivian for everything. the hotel is very nice all around
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December 2022 by Wendy BoriDomi
Excellence!!!! In this hotel category they one of of top best. The parking lot clean well lit. There is an area to sit outside wait for your ride. I love it. The lobby is cozy. The front desk receptionist was super courteous and nice to us. The rooms are big, clean the furniture is not old. The bathroom smelled and look brand new. Pet friendly OMG BREAKFAST. They have nicest lady serving you. You get a decent portion. Everything was fresh orange juice, best coffee, bagels, etc.. look at pictures. I signed up for Best Western rewards. !!!
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November 2022 by SpongeKA
I was here for a couple weeks on business because there simply wasn't anything closer to Fort Myers after Hurricane Ian. Generally I wasn't that impressed. At some point in the past, some one tried to kick in the door of my room, so the door didn't latch completely unless you forced it closed. It also leaked like all heck around the door frame if wind was blowing rain in from the right angle. It was right off the road so big trucks going by at all hours generated a lot of noise. Breakfast was the same every day with no variety. After a while the only thing I could stand was a bagel. It also looked (and tasted) like the coffee machine was instant, so I just started stopping at the Burger King next door for coffee instead.
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August 2022 by Brandy Hoopes
I have had by far the most time of my life being the week I spent there I felt at home. Nicole a manager at front desk made me feel at home and openly took the time to make me know she was there no matter what. My keys kept defaulting or I wasn't doing it right so I'd run to Nicole and everytime I always got approached with a smile. Never once did she sigh or give me the impression I was getting on her nerves like a few others here . Nicole deserves so much more too pay even . That woman is on her A game . Very sweet very polite and always open to helping no matter what was going on she multi tasked like a pro and u wouldn't even know it . The breakfast is phenomenal and so professionally set up and taken down. The cleaning ladies are so sweet and work with u in regards to checking out and in not no come 11 get out now type. They come back if u aren't quite out . I can't thank this place for the warm welcoming stay I experienced along with the clean pool . If I could this should rate a 1000000 high end. The guest was even super nice and very polite. Out of the hotels in clewiston including the clewiston inn this hotel tops out all of them offering a full set out of the pool , breakfast , laundry room , soda machine gives 20oz bottles for 2$ get out of town I was in heaven.
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June 2022 by E S
Front desk employees Maite,Nicole and Dining Room helper Madelin made our stay exceptionally good. When we check in a day after our friends it was possible for us to room next to our friends.Overall 5 star stay. Will definitely stay again.I had the pleasure of making beautiful photos of the ladies with their approval. When you meet these ladies ask to see them as they are very photogenic?
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May 2022 by frank randolph
When I first got into the room it looked ok but I do my normal walk around and check and find that the the refrigerator is broke and can't control the temperature of said fridge the microwave is also broke the safe dosnt look like it's been cleaned in years got a nice yellow tint the two chairs at the little table full of stains that don't look pleasant the is floor sticky and the shower wall has a a nice big crack in the wall that was cheaply repaired with colk and the shower wall is just fithy like it was never cleaned I turned the ac down to 64 to cool the room down and it hasn't gotten much cooler I don't recommend this place to stay at all if it wasn't so hot out i would have definitely been sleeping in the crew truck
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May 2022 by truckinskid89
Very nice hotel with the best staff anyone could ask for…The complimentary breakfast was very fresh and very good … I will be recommending this hotel to all my friends and family and to whoever else is looking for a great hotel in Clewiston Florida