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December 2023 by Rayce Everts
Would not recommend, the manager is very rude! He came over and got mad at my younger cousins for merely looking at things then when my grandma tried to talk to him he walked past and ignored her, then hid in the back. When he finally came out ( 20 minutes later) he arrogantly responded with “ call whoever you want “.
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October 2023 by cheyenne carpenter
How the HELL does this store have a 4 star rating??? I've never been treated so rudely in my life. I'd say more, but all you need to do is read the other reviews.
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October 2023 by Travis Stivers
The employees here treated us like we weren’t worth of salt in our bread. Specifically the little ugly bald dude in the glasses who wouldn’t even look at me when I addressed him I would never spend my money here you shouldn’t either.
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October 2023 by Anthony J
They will not allow you to use the public restroom and send you across the street. How can you have a public store and not allow the public to use the restroom in such a big massive building? Very ridiculous
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August 2023 by Melissa B
We really liked this store before coming in a second time. We got these shirts there early today (8/1/23) and when my mom pulled the sticker off the turtle shirt, it completely ripped part of the applique. This store has a no refunds policy which she was fine with, but wanted to let them know they should avoid putting the sticker on the image because it ripped it off. Female employee interrupted her to say that they never do that. My mom said they do because it ripped her shirt and she didn’t want them to end up with angry customers so wanted to let them know. She angrily started to respond no we don’t then got a nasty look on her face and didn’t speak or look at us the rest of the transaction but glared and angrily snatched things to scan them. We paid and came home and have these shirts with stickers still on to prove that they DO in fact put them on the applique. I can deal with a mistake, but treating customers like they are liars when they're offering a suggestions is absolutely unprofessional and uncalled for. We spent over $300 as a family at this store over the course of a few visits by various members and probably would have spent that much more, but they won't have any more of our business.
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August 2023 by Greg Jones
Blonde haired old lady folding clothes was very rude to us. We left without making any purchases due to her being a horse’s rear-end!
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June 2023 by Terri Hibbs
Great prices for souvenirs! Cocoa Beach, Cape Canaveral, NASA and more! This is our go to store for family visiting!
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June 2023 by Dell Smith
Stay Away!I was staying across the street from Alvin’s Island and needed to pick up something quickly for our son. I arrived at the store at 9:03am, the door was propped open so I walked in only to be yelled at by an employee. The employee said they were not open till she cleaned the windows and finished what she was doing. So I stood outside for about 5 minutes while two other employees cleaned the front door windows then proceeded to go inside and lock the door. At 9:10 I left the store and walked about a block to SurfStyle which has amazing customer service and even apologized for their competitors behavior.
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June 2023 by Kim Knight
Lots of over priced trinkets and such, just like b4 but now you don't get the free cloth bag, you need to buy for$3 bucks. O'tthey thing I noticed on the majority of B1G1 they only have sz small. UGH
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June 2023 by Braylin W
It was horrible. Couldn't find the hanger for a hoodie so i put it above where it was. The lady said I had no home training. She was so disrespectful and caused a whole scene that wasn't necessary. Will never go back.
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June 2023 by Thaddeus Love
If you are in Florida please skip this it has terrible prices and the staff are almost always rude, and all of the items inside are either incredibly low quality or knock-offs!!!!!-100/10
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May 2023 by Jennifer Browne
Worst service I ever received we went in to buy several shirts for family pictures and have never been treated so rude by employees anywhere. very unprofessional and sassy attitudes if we were not in a hurry I would never have proceeded with such a large purchase at this place 10 out of 10 do not recommend
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April 2023 by O Town Explorer
Buyer Beware at Alvin’s Island. This location is a discount store with no refunds or exchanges so keep that in mind and make your purchase accordingly.We’ve purchased items that have lasted years and purchased some that ripped as soon as we put them on. It’s hit or miss. This last time we got a long sleeve t-shirt that ripped at the shoulder seam as soon as my husband put it on. I’d recommend if shopping here to thoroughly check each item for holes, rips, stains, etc. We usually stop in here for sweatshirts because they’re only 19.99 and we’ve learned our lesson that we need to thoroughly check them before purchase. If you’re looking for something that lasts, you’d be better off to go to Ron Jon because their sweatshirts last forever!We also pick up small trinkets here but depending on the item, the pricing is usually comparable to other stores that stand behind their products. Bottom Line, you get what you pay for.
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April 2023 by Mel
Buyer Beware at Alvin’s Island. This location is a discount store with no refunds or exchanges so keep that in mind and make your purchase accordingly.We’ve purchased items that have lasted years and purchased some that ripped as soon as we put them on. It’s hit or miss. This last time we got a long sleeve t-shirt that ripped at the shoulder seam as soon as my husband put it on. I’d recommend if shopping here to thoroughly check each item for holes, rips, stains, etc. We usually stop in here for sweatshirts because they’re only 19.99 and we’ve learned our lesson that we need to thoroughly check them before purchase. If you’re looking for something that lasts, you’d be better off to go to Ron Jon because their sweatshirts last forever!We also pick up small trinkets here but depending on the item, the pricing is usually comparable to other stores that stand behind their products. Bottom Line, you get what you pay for.
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April 2023 by Sarah C.
the staff is terrible here!! I can't even believe they can find so many unprofessional, rude, nasty human beings working for one establishment!! they sold me a sundress for my daughter. the next day I put it in her and the strap snapped immediately. they refused to let me do a even exchange. this was 12 hours after purchasing the item. DONT GO HERE that is totally illegal!
