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January 2024 by Ithiel Tribaldos
Hi! had 2 SUP shipped from Epic Boardsports to Panama Central America. The packing was bulletproof. The service was excellent. Great comunication throughout the process. I highly recommend this store.
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December 2023 by Dean Withrow
Wow, what a pleasant surprise. This shop went way out of it's to answer all of my questions, make suggestions and eventually reduce my anxiety about buying and shipping full carbon boards.Jennifer was excellent with my inquiries. She was quick to respond and knowledgeable with products and performance.I felt a trust that is rare these days and it was that feeling that helped me pull the trigger on two Starboard SUPs. After assuring me that they would be handled and shipped with care, I decided to buy.This shop was obviously comfortable with shipping large, fragile items. The boards arrived (AA Cargo) with holes in the outside box, so I spent the time to unpack them completely at the airport. The guys at Epic had provided triple protection and the boards were perfect. They were so well wrapped, that it took me 20 minutes to penetrate the armor.Overall, I wouldn't hesitate to buy from them again and would certainly recommend them to anyone looking for info or ready to buy. Very professional, with a personal "shop next door" attitude. Perfect transaction.
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September 2023 by cvaxsurf
Be honest with your skill level & they will guide you to the best equipment to move you to the next level on your water sports journey!!! THEY KNOW WHAT THEY SELL!!! No pushy sales, just loads of wisdom & phenomenal selection! Have fun!
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September 2023 by Brandon Redmond
I would have given more stars than 5 but google won't let me :/Looked for a 2022 Starboard Wedge 10'2"x32" Starlite SUP for about a year through the pandemic. I checked every "big/major board shop" website all over the world. i will not name names, but I want to. I was intentionally mislead to believe that 2 California board shops physically had the board i was looking for in stock and available to buy. I made the purchase separately, on each website, only to find out a couple days later that the shops were attempting to bait and switch. I was notified by email that the board I purchased "wasn't in stock anymore and they hadn't updated their online inventory". Both shops quickly charged my credit card and then tried to offer another board just trying to make a sale. Other shops stated that due to the pandemic, they had no inventory. After a certain point, I had given up the dream of buying the Starboard SUP i had spent so much time researching and relentlessly searching for. I then defauled to ebay in recognition of my failure, to reluctantly acquire a "less than" used board i could get along with. When I came across a listing in this "little board shop" located in Cocoa Beach FL. Their ebay listing had the very board I had been looking for, AND the listing stated the board was new and in stock. Given my previous experiences with the ol bait and switch trick, my hopes were nonexistent. I decided to contact the seller just to self-inflict more emotional abuse. Surprisingly, the response I received from Epic Boardsports was prompt, friendly, and shockingly positive. I was told that they did indeed have the exact SUP I wanted, in stock and it was brand new. I came to know both Jennifer and Jonathan, the dynamic duo at Epic Boardsports. They did not treat me like I was a customer but instead like one of their family memebers. They went far above and beyond want a reasonable company should be expected to do in order to satisfy a customers doubts/paranoia. They were kind, passionante, patient, and extremely attentive. Very evident they run their shop because they love what they do down there. Not to mention, this "little board shop" is not their primary gig. But no one would ever be able to tell. After a short period of time communicating back and forth, I made the purchase back on 6/23/22 for suggested retail price and without a "low inventory surcharge", which a lot of shops were adding to the price of their boards. What I was charged for shipping, was a deal! They probably spent what they charged me for shipping, to purchase all the materials they used to package the board. Just to further illustrate how genuine and caring Jennifer and Jonathan are, their attention to detail did not stop after I made the purchase. The love, thought, skill, and labor that went into packaging my board in order to ship it, air cargo, from Cocoa Beach, FL to Philly international Airport was unbelievable. If anyone can get a product into Philly international Air cargo successfully and unscathed, they deserve to be nationall recognized. If they weren't such tremendous owners of a truly awesome shop, I would say they had a carrier in packaging. Seriously, they could have thrown the SUP out of the plane from 30k' and it would have easily survived the fall fully intact and ready to ride!!! Once it got on the ground in Philly, the workers tried their best to damage the board by the looks of the box it came in but they were no match for the amount of love that went into preparing that package. Once I got home and opened the package, it was absolutely pristine!! My entire experience with Epic Boardsports was positive. My only sincere regret was the amount of time it took me to get around to writing this review. Jennifer and Jonathan deserve so much better, I am truly sorry! Please do not stop handling your business they way y'all do! It is lost in today's world. I will be a customer of Epic Boardsports for life! Since my purchase, I have told e
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September 2023 by Kathryn DK
Jennifer is passionate and was very accommodating in helping me buy a new board and all the kit! She’s very generous with her knowledge and skills! The shop is well-stocked with boards to compare, and she has demos and rentals too!
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September 2023 by Eric Alvarez
Purchased a Starboard 4’6” wing board via eBay from them. They were super helpful in helping me arrange the freight shipping and took the time to converse with me about the sport and learn about how I’m enjoying it. Family owned business, very nice people. Added their shop location to my favorites so I make sure to stop in and say hi next time I’m in the area.
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May 2023 by Jackie H.
My family and I had so much fun trying paddle boarding for the first time. We even brought our dogs! Jon and Jen were very kind, accommodating and knowledgeable. I would highly recommend Epic and the sport of paddle boarding to anyone visiting Cocoa Beach. We will be back for next year's vacation!
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March 2023 by buc rogers
Very responsive communications throughout the ordering process. Jennifer handled my last minute shipping change with aplomb.
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March 2023 by Laura M.
Lucas S (Puerto Rico): Quite an unfortunate experience with Epic Board Sports. Strongly recommend that this shop utilize insurance when sending to out of state customers. I ordered a wing on Mar 2, it was delivered to my condo complex on Mar 6 and the product was missing from inside. I pursued the issue with my mailroom as well as the local post office and both entities said to work with the company because the package should have been insured so that a claim could be submitted. Unfortunately the package was not insured. As a result I am out $800+. I tried working with Jonathan and Jennifer and neither of them acknowledged the issue but rather blamed my mailroom stating that it was signed for and as a result they washed their hands of the issue. The shop came highly recommended from my buddies at Patrick AFB and unfortunately their level of customer service was not up to par. This could have been prevented by applying insurance onto the package and allowing the USPS claim process to work itself out. I will not be ordering from this company again and will warn the Wing Foiling community here in Puerto Rico of the same. Lucas C.
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January 2023 by joseph6161
We did a paddleboard trip with epic boardsports and it was a fantastic experience. I would highly recommend them.
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December 2022 by Anna Zinzell
Epic Boardsports is absolutely amazing and their customer service second to none. Jennifer, one of the owners, is so helpful and will spend time and effort helping you pick out the best equipment. I have now purchased two paddle boards for my husband and have been incredibly happy with their outstanding service. Her knowledge about board specs, etc. is awesome and really helped me pick out the perfect boards. Also, they will ship your boards to your home, which is so nice. Their inventory is always stocked and they will go out of their way to make sure you are happy. I give them 10 stars!
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December 2022 by Keith Royster
I would give 6 stars if could. Absolutely fantastic people and customer support. Very knowledgeable, friendly, and helpful. I am an experienced SUP surfer but very new to foiling and purchased my first foil setup here. They spent 45 minutes on the phone with me answering all of my beginner questions and helping me select the best equipment for my needs. The follow up support from quotes to packing & shipping to North Carolina were prompt and similarly friendly and helpful. I couldn't ask for more.
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November 2022 by marc beaghler
Wow si stoked! Jennifer was amazing and so much help. Just received Whooper Asap looks amazing cant wait to get it into some surf! Air delievery everything went perfect thank you so much!!!!!!!!
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November 2022 by Cliff M.
My sweet ride for the day, big thanks and shout out to Jonathan and Jen Epic Boardsports, these guys are full of knowledge, friendly and passionate about what they do! I'm on to a new adventure and learning to Wing Foil, I've spent the last two days out here and it's awesome. If you have a chance and are in the area, drop by and check them out. Great bunch of local people who love water sports. Cool vibe in the shop and plenty of gear for Winging or SUP, I was truly impressed with the layout, the stock, prices and the owners. You really can't go wrong here and my expectations were far exceeded! Head in and learn something new, take a SUP tour or lesson, get out and enjoy this great time of year!!
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November 2022 by David Paoli
Bought an inflatable kayak for my wife last week and after taking it out for the first time today decided to go back to buy another one to replace my existing rigid kayak. Jennifer is top notch and took the time to figure out exactly what we were looking for before making any recommendations. She didn’t try to upsell us on features or accessories we didn’t need and her prices were reasonable & competitive. The Bote Deus Aero handles like a dream, is stable, and is fast/easy to set up. Highly recommend Jennifer & Epic Boardsports!