-
February 2024 by Walter Shmok
Tristan and Becca were amazing !! They helped get me switched to T mobile and made sure all my apps , photos , messages were transferred!Highly recommend this store for your tmobile needs and make sure to ask for one of them !!
-
February 2024 by Debbie Bogle
Tristan and Becca did an amazing job with our transfer and purchasing our phones. Friendly and very knowledgeable about the products. I would highly recommend for new phone service or just assistance with phones.
-
February 2024 by Wayne Bogle
Tristan and Becca were awesome, very helpful and fantastic support. I would recommend them to everyone updating their phone or service.
-
January 2024 by david downing
Time to update our phones. Previously had Verizon, getting rid of them as fast as possible, stay away from them. Numerous people I questioned reported how happy they were with T-Mobile, checked the reviews for T-Mobile location in Cocoa Beach. Glad I did, read over 20 recent reviews, all positive…..Visited the store the next day, kinda dreading what we were facing after dealing with Verizon……let the fun begin!Becca and Hayley were on duty…spent a good 30 minutes with them figuring out just exactly what we thought we wanted…..these girls are on top of their games, and they know their products well, my wife got 15 pro max, a watch, and I got the basic 14. I admit this freely, I use maybe 15 to 20 percent of the capabilities of these phone today, and know that percentage is a little higher today from what I learned from Becca and Hayley. This turned out to be a an enjoyable event and I highly recommend this business, due to Becca and Hayley, also met the manager Tristan, it all starts with good management.Still on the fence about a watch for me though.
-
January 2024 by michelle pendley
Hayley was a lot of help and got me what I needed and wanted. She was very kind and sweet and personable. And so was Stephan they were great!!!
-
January 2024 by Nick Greenwell
Girl working by herself on January second at around five thirty pm was extremely rude was in there for twenty seconds and got berated should not be working customer service
-
January 2024 by Dan Shepherd
Becca was very kind and switched me from Metro and got me a great deal! Come to this t-mobile, it's worth the extra drive.
-
December 2023 by Brian Perez
Tristan’s the man, thanks for all your help today with our phone purchases
-
December 2023 by Elizabeth Rios
Becca was amazing in helping us get what we. Needed. She is a great person and and a great asset to TMobile.
-
December 2023 by Michael Petulla
Becca was absolutely fantastic! I was having a tough time with my device so i upgraded and got a cellular apple watch! Plan for watch was affordable and she made my experience easy and enjoyable! Go see Becca for promotions and phones! Thanks Becca!
-
December 2023 by Randy Raya
Tristan and Becca were absolutely amazing with helping me through the process of getting my NEW 15!!! 10/10 customer service.
-
December 2023 by Chloé Gohil
We came in to the store today with a cluster of a problem with our account. My mother and father-in-law wanted to upgrade their accounts and phones as well. Tristan and Stephan spent over 3 hours making the necessary corrections and helping our whole family. They were EXTREMELY PATIENT and knowledgeable of what was wrong and how to fix the problems with our account, as well as the promotions and upgrade features for my in-laws. I will only be coming to this store from now on for our whole family’s needs and that is solely because of their dedication and professionalism. Huge shoutout to Tristan and Stephan can’t thank them enough!!
-
November 2023 by AL VO
My recent visit to this T-Mobile store for my business account needs was a truly outstanding experience, all thanks to their amazing team. They demonstrated a profound understanding of both business and personal queries, exceeding the level of service I’ve encountered in call centers. They were not only attentive but also incredibly respectful, carefully addressing our specific needs with solutions that significantly enhanced our business operations. Their commitment to exceptional customer service is praiseworthy. I wholeheartedly recommend this store to anyone in need of business or personal account assistance – the team’s exceptional professionalism, kindness, and dedication to customer satisfaction are genuinely exemplary.
-
November 2023 by Rajesh Ravisankar
Tristan and Stephan run this place like their home. They take care of every person that walks through the door into the store and make sure you leave happy. Satisfied that you have saved money. I wish I could give 10 stars for the exemplary help that they have provided every time no matter how busy the store gets. I highly recommend this store to everyone in Cocoa Beach, Cape Canaveral Merritt Island neighborhood. F
-
November 2023 by Fransica Alcozer
Stephan and Tristen were truly amazing! They tried all their powers to get us a great deal, however corporate wasn’t budging. They were super nice and helpful. We witnessed how professional they were with rude customers, and honestly these guys are down to earth. They provided us with knowledge and extra tips. Will give an update in a few days..
