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March 2024 by Beverly Youness
The employee who helped me with mailing an important package was helpful beyond measure!
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February 2024 by colin kretch
I ordered something online and from the tracking email it said it was returned to sender (when it shouldn't have). I called the Cocoa Beach postal office and spoke with Amy. She was very nice, and I could tell actually wanted to listen and see if she could help. She went out to the return truck while I was on hold and found my package, and held it for pickup. She went above and beyond out of her way to help. The package was a gift for my nephew, so it was so nice to get it in time. Thank you Amy!
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December 2023 by jack albert
Sent xmas gifts
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March 2023 by Jai Paraskevas
This place is in fact a post office.
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January 2023 by CHARLES BUKOWSKI
My package went to wrong zipcode shipping and the clerks there made it happen for me and fixed it. Got my package today, thanks!
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August 2021 by K Leigh
Friendly service in convenient location.
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June 2021 by Rich Harlin
Explained to gentleman behind counter with sleeve tattoo that I needed a PO Box and to forward my mail from current address to PO Box. He never forwarded my mail but was able to take my money for PO box that is empty.
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December 2020 by Greg gompers
Great post office experience
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September 2020 by Janel Vee
Joey was so helpful and kind! We came in to mail two packages and it was the most pleasant experience in a post office, that I’ve ever had. He was helpful but also so cheerful and made us smile and laugh all throughout the transaction.
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December 2019 by Christy Anthony
Currently standing in line while I type this. Place kinda smells but that could be the people in line and not the employees or building? Unfortunately there aren't post offices on every corner like starbucks
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November 2019 by Gregory Ruffy
I attempted to mail a first class parcel on Saturday that got stuck in the chute of the blue outside collection box and hadn't been scanned for 2 weeks. I called and spoke with Ken who went above and beyond assisting me. After 20 minutes he couldn't find anything, but I was still very thankful for his willingness to help. A few hours later I got notification that the tracking number was in possession of USPS! Not sure what magic Ken performed, but I sure appreciate his help. All of the staff are pleasant and helpful.
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October 2019 by Marty C.
My mail carrier is awesome! The guys behind the counter inside the post office are great! The Postmaster who answers the phone is awful. How did someone who has no idea what customer service is get as far as did in his career???? How did he grow up not knowing how treat others as human beings??? If I had a choice I would only use UPS, FedEx, and any other form of carrier. He should not be allowed to continue to work unless he figures out how to treat people nicely!
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October 2019 by Krystal Lynch
That was the most pleasant counter visit I’ve ever had at a post office! I’m used to visiting post offices in New England where people are apathetic and grouchy. How nice to have a welcoming person behind the counter!
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October 2019 by Gloria Radford-Hilton
Super nice folks
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September 2019 by Don McCully
Joey, Tommy, and Mark are great customer service reps!