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May 2023 by Angela Becks
Wanted to shop after I just ate out and the door was locked before 8 , looked at google and they don’t close until 9pm! Clearly they don’t want my money
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December 2022 by Domonique Thomas
I wish a negative score was an available option because 1 star is 1 star too many. RACIST worker left the register area to follow our family as we shopped for a women’s hat - Christmas gift for our mother’s upcoming trip. When questioned do you need something from us while we discussed color options the female associate said (while fumbling out the words) I just like to watch people as they shop. You know the end result of this shopping experience - we put the hat back and purchased it from another store.
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July 2022 by Jill LeBlanc
I purchased 2 chairs and when I got home it was not what I was wanting. The plastic wrap is still on along with the tags. Receipt says 7 days to return, I drove all the way back to the store from Merritt island to return and was told she could not accept the return. She said the person checking me out should have told me. They did not tell me anything or I would not have purchased. When I asked to speak to a manager she said she was the manager. She was very defensive and aggressive and continually said she wasn’t here when I purchased so there is nothing she can do. She made no attempt to correct the mistake her employee made and was extremely rude. Very disappointing as I thought the store had some cute stuff, but I can’t believe I was treated this way. No attempt to make it right what so ever, not even store credit.
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July 2022 by Ashley Akers
I would give zero stars if I could. We were checking out and I guess they have a Mexican man that works for them. And the man was going OFF on this poor man. It was so bad I was tapping my husband saying get me out of here! It scared me and he wasn’t even yelling at me! The other woman kept telling him to stop because there was customers watching, I can’t even imagine what happened when we left. Breaks my heart for that man ?
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June 2022 by Evil Dr.Foucci
Great customer service, clean and a good selection of things for a good price ??
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May 2022 by Alexis Aguirre
Absolute joke of a gift shop. They had signs all over the store that said “Buy 3 Get 1 Free.” We spent about 45 minutes finding all the shirts we wanted just to be told that some of them “weren’t part of the deal.” She went and got the manager, Constance, who was rude to us and rude to her employees. She grabbed all the shirts on the tables that “weren’t part of the deal” and threw them on the floor demanding the worker to put them elsewhere. We then settled to get a shirt we had just bought that was part of the deal just for the manager to say, “Nope that one isn’t included,” even though we had just purchased the same shirt and it worked the first time. She eventually overrode the purchase so we could buy them and leave. Instead of honoring their mistake and overriding it to begin with, it turned into a 20 minute ordeal with us and the employees being talked down on by the manager. I will not be returning & I suggest others do not either.
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February 2022 by Michael Ayala
They are under “new management” as of 1/12/22 so all their decal on the windows are 100% false advertisement. There’s no “3 shirts for $10”, there’s no Disney gear or shirts, and the prices are standard tourist store prices.Customer service wasn’t the best either. Tried to buy a some items then the cashier said there was a $5 coupon if you spend more than $50. I go look around the store to get a $26 beach towel to make up the $50 and then the cashier then proceeds to tell me that the coupon isn’t valid until TOMORROW. Why then tell me that and have me run around the store to make up the $50?Come on guys….
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February 2022 by A COOPER
Microaggressions and Macro-accomodations at this place. I walk in as a woman of color with a white woman and asked "Do you have unicorns here?" I was met with a snarled "No" HOWEVER there is a WHOLE mini section of Unicorn headbands, unicorn mermaids, etc RIGHT ACROSS FROM THE CASHIER!"Oh look there's plenty of unicorns" is my reply as I'm walking by the front desk. I pick out a backpack and bath toy. We walk some more into the store, decided to purchase the items and get a military discount. As the white woman in my party is paying for the items, she is met with over accommodations.As a person who has served this country, works to serve my fellow veterans, this is appalling behavior. You don't know who is comingto patronize your store. Be better!
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January 2022 by Richard Walton C.
Compared to other gift and souvenir shops we visited during our visit to Florida, this one was average. Plenty of parking was available. I bought a new pair of sunglasses. The girls got two more hoodies but that was all they could find that they didn't already snag previously. The store was clean and the stock was well organized. A wide variety of items were available including some NASA gear and hats.
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January 2022 by Richard C.
Compared to other gift and souvenir shops we visited during our visit to Florida, this one was average. Plenty of parking was available. I bought a new pair of sunglasses. The girls got two more hoodies but that was all they could find that they didn't already snag previously. The store was clean and the stock was well organized. A wide variety of items were available including some NASA gear and hats.
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October 2021 by Mio
Worst Experience Ever!!!!! Stopped by for the first and last time!!! Went in around 5:30 P.M. Picked a couple of small items and asked the cashier if she could please hold them while I looked for something else. I browsed for about 20 minutes. As I was about to check out I heard the cashier ask another employee if she had seen the 'old man'. When she saw me she said...Oh there you are!!! There is no excuse for treating anyone this way.
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September 2021 by Niya R.
Pretty decent and large souvenir store in Cocoa beach town. Large selection of everything making it hard to quickly pick one and get out to hit the beach. We got some shirts, cover-ups, hats, beach chairs, and other cute little things to take back home with us. Looks like they have a lot of deals all through the year.
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August 2021 by Meg M.
I came here to look for a beach chair and was disappointed to learn that they were sold out of the normal ones in height that change angles. I did ask the staff for help with searching like I did in other beach stores but they were not too friendly or helpful. The store is pretty big and does have good deals. It is also right on the main strip of stores near Cocoa Beach. It is similar to other beach stores in the area and comparable in prices.
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August 2021 by Richard Snake
A lot of stuff. A huge store and good prices.
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August 2021 by Vee Lynette
Super cool stuff and very friendly staff!
