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September 2023 by Google user
Thank you Gary for your service, as much stress as we have moving. I want to THANK YOU, for being so kind to US. I hope God continues to bless you always. You made this transaction smooth. 5 Star customer service!
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September 2023 by Fit Roses
Thank you Gary for your service, as much stress as we have moving. I want to THANK YOU, for being so kind to US. I hope God continues to bless you always. You made this transaction smooth. 5 Star customer service!
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August 2022 by S B
I rented what I thought was a cargo van, when i showed up I was informed they were not available and needed mechanical work. The guys at the mechanic shop were awesome (they don't work for budget) hence the 2 star. I gave an added star for the customer service received by the men. Upon delivering it to the drop off location, the guy there was absolutely lazy. And per their reviews they do the same thing, false advertising. Apparently budget truck rental gets its customers by tricking them into believing they have specific rentals available. And you only find out the day of, because come on, who's gonna try and find a truck rental last minute when they thought they had what they wanted and have made plans around it? Not me. Never again!
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May 2021 by Jason F
Reserved a specific truck ahead of time. Was called 3 hours prior to my rental and told they didn't and will not have the specific truck I rented. Was offered a significantly larger truck. That didn't work for my needs at all. Only explanation is that's it's not our fault. What's the point of a reservation?
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August 2018 by Amy Stern
CLASS ACTION LAWSUIT COMING
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August 2017 by Melvin Eelman
Great service truck rentals
