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February 2024 by JoAnne S.
Had a great experience at this dealership. After visiting other local Hyundai dealerships and fighting to get the car and price that I wanted, this dealership was one that worked with me. Trevor was great and showed me lots of different models and prices. Justin was wonderful to work with when it came to finalizing the deal. Even working with Brian to close everything out was great. Terrific experience from start to finish. Definitely the dealership to visit !!!
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January 2024 by Gerri Hart
Great service department
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September 2023 by Jessica Wilkson
Mary Jane is the best! She goes above and beyond to help me with any car repairs or insurance issues. I highly recommend this place. My car always has come out looking brand new here and a wonderful experience overall.
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August 2023 by D.L. W.
Horrible customer service. Made an appointment to drop off car and gat a loaner. Drove 35 minutes. Got there and was assigned courtney. Horrible disgusting attitude. Says no car available. She was rude, smart *ss. More concerned about eating than working. Drive to Orlando. Skip this hole
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June 2023 by Sunny S.
Everywhere I read it said that you get a $7500 rebate if you lease an electric car. I leased an Ionique 5 last month and they insisted it's only $5000 rebate. Recently, I checked with other Hyundai dealers and they said it was $7500. I leased it at the time anyway with the $5000 rebate. Now I am trying to communicate with my 2 sales people and they will not reply or return my calls. Even the customer relations manager, Karl, will not return my call. They should right this wrong in some manner. My lease is almost $1100 per month. Their owner replied with just words but no real rebate. When will he right this wrong?
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June 2023 by neil fleischmajer
Mary Jane and the staff are great and a pleasure to work with. My Genesis came out awesome. I highly recommend.Service: Painting
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April 2023 by Savannah F.
The dealership had a good variety of cars for sale. Our salesman Chuck helped us find exactly what we were looking for! Will definitely be back!
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March 2023 by Danielle W.
Lett me begin with I purchased a brand hen my payment was due I was shocked again to find out they had forgotten to file paperwork with bank. So the calls started. Finally the loan was there and I made a payment. But they never paid off my trade. I recieved letters and calls from bank that I was delinquent. I called and called they reassured me they would process payment. Yet again they messed up, they paid off wrong car. So I had to start calling again. Finally after many calls they paid trade in off. I tried for months to pay car payment on my new car but unable to because of yet another mistake by the dealership. The bank closed the loan. Here we are today 5 months later and I find out from bank that dealership got their money returned and I am facing repossession because there was not a payment made. Which I was unable to make because they paid off wrong account.I have multiple penalties and late fees and negative remarks on my credit profile from yet again another of their mistakes. This truly is horrible that this is happening to me. The dealership should be responsible for the penalties and late fees. For all the stress and heartache this has cost me the dealership should take ownership in their mistakes. They should make this right. This is no way to treat a customer. Shame on you cocoa hyundai.
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January 2023 by Ingrid D.
I purchased my car from Cocoa Hyundai- During the buying process the sales person help me to found the car I was looking for- They have a great customer service, if the car has a recall they will contact me, follow up and fix the problem- Also when I purchased the vehicle, they give me Free Oil changes every time its need it. Car is running excellent after 3 years
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November 2022 by Ed O.
Do NOT believe advertised prices or offers. Verified by telephone advertised price was actual price, only to find when I got there they then added up to $10,000 over original MSRP. Trade-in coupon they sent only good toward made-up price they set: not a real offer. Would not say they negotiate in good faith.
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November 2022 by JR J.
What a breath of fresh air. In this market of let's just take Advantage Of people. The service department at Cocoa Hyundai are the best. They keep you informed and make you feel wanted. Thank you Kevin Savage for running a top notch service department. We will be back. We went there all the way from west Orlando And we were not disappointed at all.
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September 2022 by Heather B.
So far not impressed at all with the service department. The lack of communication from the service advisor and the rude comments from her are so not appreciated. Do not recommend bringing your car here for service if you can help it
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August 2022 by Joanna K.
I have been taking my moms car and mine here for a few years and our service advisor Courtney is the best ! She's straight forward, kind and informative ! She definitely makes us feel as we are being taken care of. We love her and hope to be able to work with her for a long time !
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August 2022 by John M.
This is only a review for the parts department of Cicoa Hyundai. Bill was very helpful and even though he did not have the part nor could he even give me an estimated time that it could be delivered, I do appreciate how he helped.
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May 2022 by Danielle D.
Worst place to ever bring your car. My car has been sitting at this place for 4 months trying to get the front of my car repaired. When i kept calling the place they claim they "didn't know what was wrong with my car" after having it sit for WEEKS. After killing out my NEW battery that i just bought they charged me $200 extra for a battery THEY RUINED by having my car sitting and running. After promising me my car for May 8 they LIED and ended up giving me my car back TWO WEEKS LATER than the day the promised. After calling them EVERY SINGLE DAY they finally gave me my car back and it still had damage. The front is falling off and the car is basically leaning. The car was DRAGGING on the floor when i got it. I will never go back to this place in my life.
