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January 2024 by Adventure Cycles
Dougs towing left a 15 foot grease oil and brake fluid spill in the Adventure Cycles parking lot and refuse to clean it up. They would never let me speak to the owner, and tell me to contact the insurance company. this is a liability to me and my customers test riding bicycles. It is very dangerous. We try to contribute to the community and keep a clean property. This is unacceptable and sad for a company to respond with no response except "we do not have pressure washers ". Come by observe and write a review. Thank you Carol
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June 2023 by Katie J.
most aweful experience ever, i went to pick up my husbands car as he was in an accident and the paramedics removed him from the car and the police who came to the situation had the car towed. my husband was in pain and should not have had to be driving, so i called three times to check about price, hours, location, where to pick up the car, etc. i told them i was the wife of the owner of the car and the scenario and would be by to pick it up. not once did they tell me they would not allow anyone other than the owner on the registration to pick up the car. that is insane, they would not allow me to take the car so my husband had to get in our other car and drive in pain and it was 35 minutes south of us and they charged almost $400 it is hwy robbery-
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April 2023 by ward singer
Refused to tow car where I wanted it even though my insurance covered the cost. Driver wanted cash. Driver hung up on me.Service: Local hauling
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November 2022 by Z “Zman” Man
This place is huge I can't believe how many rupos and toes they have in your yard
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September 2022 by Bobbie
Extremely unorganized. My car was towed after an accident. I went to retrieve my belongings and was told I could not get them. I had to wait 2 days to get MY belongings out of MY car. I had all of the documentation needed to prove it was my vehicle but was told no I could not get my personal belongings. There were three people working and I guess they just didn't have time for me.When I finally was able to retrieve my belongings they could not find my car on the lot. 35 minutes later the car was finally found but they did not have the key that was left with the vehicle / sheriff's officer. I was told no key was left and yet after further investigation they found the key marked with the wrong coordinating number to my vehicle. I needed the key to retrieve my things out of the trunk. Something that should have taken 15 minutes to get done went well into an hour plus. Ridiculous!
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May 2022 by Neil W.
I received a notice that my vehicle was towed on the 8th May 2022. I sold this vehicle to a dealership 16th February 2022. I contacted Tron's to advise the above scenario. The representative was NOT interested and stated that the DMV has me down as the owner. I stated well they are mistaken and you really need to ascertain the true owner as they are selling the vehicle on 27th June 2022. I am trying to find the owner of the vehicle as he/ she could be hospitalized or otherwise indisposed. What a scam!! I wonder if she understands the implications of selling a vehicle without informing the owner. Very lazy of her. Hey but karma will bite you in the ass!
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April 2022 by Michelle Whittles
If I could give them zero stars I would. We have a contract with this company to have cars towed from our business parking lot and every time they claim to send someone here and I end up having to cancel the call because they took too long and the people left. Today it happened again and when I called to tell them and that this was getting ridiculous she said she would cancel the call and hung up on me. So rude. Definitely do not recommend this company at all and will be talking with my boss to find another company that will actually do their job
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December 2021 by Erick T.
Trons Towing came to cocoa beach to tow my car. The technician(if you could call him that) didn't know what he was doing and ripped off my front bumper on my 60,000 Shelby GT350. Look at the pics people. Not only did he do that but also significant undercarriage damage. Realized he just damaged the car , puts the car down . Removes his tow equipment and takes pics of the damage. Only to send the pics to HQ to say" the car had these damages when I got here" . That's what kind of people they are. I will be taking legal action against them. That car is my baby , my life. It's very sad and they are very sad people. DO NOT USE THIS BUSINESS. Unless, you want to risk ending up like me.
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December 2021 by Patrick McIntosh
Friendly and helpful.
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November 2021 by Marie-Gabrielle P.
Great tow service! My car broke down on 95 on the way up to Jacksonville. Jim was kind, professional, and courteous and helped take me to Earl's Car repair shop. Great, reliable service.
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November 2021 by Alzera Morrison
Excellent and professional service.
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October 2021 by c
Very professionally friendly service. Knew what he was doing and very careful. Hope I don't need towed again, but I will call Doug's if I do.Service: Motorcycle towing
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August 2021 by Lisa “LEEDA” Travelstead
Did exactlynwhat needed for my vehicle. Recommend.
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July 2021 by Lisa Travelstead
Lady was so very nice and helpful was a great customer experience
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June 2021 by Jay Tessmer
This company would not accept a credit card or check as payment so I could have the vehicle released and towed to a repair shop. This resulted in a 4 hour round trip drive just to hand them cash. This policy does not have the customer's best interest in mind.
