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March 2024 by Millet Torres
I stopped to use the toilet and bought some munkin, they were not fresh, they felt hard.
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February 2024 by Andy Ramirez
Great coffee and great fast food! Service was ok but overall everything was acceptable.
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February 2024 by Gwen Walker
Dunkin Donuts on Clear lake last week had an older woman and a younger woman, working between the hours of 2:00p.m. and 3p.m. I ordered a fresh, medium, hot coffee with six sugars and two creams. When I received my coffee it was lukewarm and it wasn't fresh. I came through drive thru; I turned around and went back but this time I went in. I advised my coffee was not fresh and it wasn't hot. The younger woman stated she'd just made a new pot of coffee and I continued to state the coffee wasn't fresh. The older woman stated she understood and would make me a new pot. She gave coffee from the same pot and heated it up somewhat .She asked if it was better but it wasn't. I lied and said "It's better than the first pot."I lied because I knew I would not get a fresh cup of coffee and decided to take a loss. I tossed the coffee out the window on my way home.I decided to walk in today to make sure the elderly woman and her younger associate was not there. I met a pleasant young man and advised I'd like two, fresh, medium hot coffees with six sugars and two creams. He stated he'd make a fresh pot. He made a fresh pot and before I exited I tasted the coffee. It was indeed fresh. The older woman lied regarding a fresh pot and sympathized with me, however, she had no intention of giving me fresh coffee. I drink coffee daily, grinding my own beans and I know the difference between fresh coffee and coffee that gas sat for hours. My ONLY regret is that I lied about the second cup being better. I won't do that again! If it's not fresh I want my money back!
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January 2024 by PJ H
Dunkin Donuts on 520 Cocoa are most excellent. I've never had a problem with any of the staff. My drinks are always just as I order them. They are quick and I can't say enough about them?Vegetarian options: Avocado on bread yumDietary restrictions: They have sugar free syrup, 2% milk ,skim milk, and coconut milk. But you have to ask for it.Parking: 10 parking placesWheelchair accessibility: Only 1 disabled parking space.
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January 2024 by Mark Griffith
So-so service, iced coffee badly made on several occasions, had to try other locations to get a decent iced coffee.
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January 2024 by Ryan Meader
Was a little on the dirty side. Coffee was decent. Not much to say on this one.
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December 2023 by Carrie M
Attention to the owner of this Dunkin' Donuts: The morning, black manager is ill-mannered & needs continuous training courses in Customer Service & polite communication. I only mention the race because the white manager has been helpful & kind. The atmosphere & groundskeeping, inside & outside, needs cleaned up as well. I agree with others who've made similar comments, including items sold out early in the morning- when items should be fresh & stocked; which indicates someone's not doing their job & this manager doesn't care, either. I'll continue to go miles out of my way to the better, cleaner, and more considerate Dunkin' Donuts in Rockledge & Viera. This Dunkin' Donuts in Cocoa near I 95 is only getting the business because patrons traveling the nearby highway don't know what they're in for coming to this Dunkin' Donuts as it gives the illusion of being efficient with quality customer service & products. I'm Black; no malice intended here.
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November 2023 by Amanda Wyatt
They are SLAMMED every morning, but you'd never know it. Pleasant, friendly, fast as can be. Everything is made like I like and fresh tasting. Really grateful for this staff!
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November 2023 by Sarah Chalmers
i never leave reviews, but this was the best experience i’ve ever had at a dunkin. my coffee was out immediately and the workers were awesome.
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November 2023 by Emily Chalmers
Extremely friendly and personable staff. My order was ready so fast and the staff was incredible.
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October 2023 by Ian Smith
Most polite, friendly staff I've witnessed from any drive-thru anywhere. The last 5 visits have consistently left this impression on me. I appreciate you!
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October 2023 by Rachel Aguirre
The early morning employees are insane. Do not give this location any business. When you say your order to them they will purposefully say your order back to you completely wrong. To them it’s entertainment. I hope the owner actually reads these…
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October 2023 by Timothy Rivera
Bre is sunshine. Positive spirit and would make me want to continue to come to this dunkin location.
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September 2023 by Steve Marrotta
At 9 in the you should have donuts choices instead of just five or six choices are the people behind the counter need to smile more and be a little
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September 2023 by Zachery Coley
Acted like I was lying when I came back for an item they forgot, that I paid for and refused to give it to me. Like I would lie about a 2$ item. Manager (Black women) was rude and didn’t try and investigate the situation properly at all.