-
February 2024 by David Mayall
As always, the Cocoa Enterprise team was awesome! We had a crash and the Enterprise team of Cocoa brought the vehicle to the body shop for us and was able to sign all the paperwork electronically and be on my way. When it was time to pick up the vehicle, I left the vehicle at the body shop and Enterprise came the next day and picked up the vehicle. The Team called me and let me they picked up the vehicle and let me know the rental ended on Friday at the time I picked up personal vehicle. Everything was fast, organized and absolutely will be using Enterprise in the future. I also find their rates to be cheaper than surrounding competition.
-
February 2024 by Lucy Roman
It was a great experience, the website is very easy to use and reserving the car was easier than I thought it would be. Everyone at the king Street location was nice and friendly and very professional. I will definitely be coming back every time I need a rental and I highly recommend using Enterprise ?
-
February 2024 by nancy faseno
I was told I could puck a car up when I got there ,there wasn't any
-
February 2024 by Steven Talley
Credit card charged fees, with no notification, explanation, or receipt
-
January 2024 by Brady Abel
Excellent service at the Cocoa, FL location.
-
January 2024 by Kandy Gurl
Reservation services was good. Car was ready at arrival took no more than 15min. The manager called asking if I was satisfied. Return was easy, breezy. Neve have I been disappointed with Enterprise. I purchased my very first vehicle from Enterprise, and I was not disappointed.
-
January 2024 by Buckeroo Sue
Excellent Service
-
January 2024 by Pete Pye
Reps were friendly, and going by the book, but Enterprise needs to have 1) an app that includes walking in already signed in like Hertz does. 2) a app that includes the Truck Rental side, on the plus side, the pricing is better than other rentals and I will continue to use Enterprise more when it gets more app friendly.
-
January 2024 by Sherryl Huseonica
Very helpful staff, willing to go that bit extra to make your rental experience very easy!
-
January 2024 by TJ Jones
The guys there worked really hard to find me a great vehicle. I rented for 12 days and could not have been happier with the service urgency and professionalism that I received!
-
December 2023 by Debi Grantham
Awesome customer service. The team is friendly and goes above and beyond for their customers. The vehicle was clean and promptly delivered. I highly recommend this Enterprise location.
-
December 2023 by Sarah Kim
Seamless and positive experience. Salim was very professional and helpful. Reservation was ready on time. Vehicle was clean and ran well. Will definitely use again
-
November 2023 by Shania Lemon
my first time interacting with a Cocoa location, and I am beyond impressed. They were very courteous, and answered all my questions in a timely manner.
-
November 2023 by Jennifer McManis
Horrible experience. Unsafe vehicle. Discrimination and treatment was despicable & their faulty equipment has damaged me physically. They refuse to switch out the car which has now caused me bodily injury. Herniated discs from a car so damaged, the doors come AJAR while driving. Mold damage in the car ( possibly a flood car) it is 2000 miles overdue for an oil change & I am now heading to a hospital for my injuries as I cannot walk today & at a pain level 8 while being laughed at by one of the employees & discriminated against by the manager, Chris, who did NOT allow us to switch this damaged moldy car out (second attempt) The first time we tried to swap it, they had the car I needed & told us it could be picked up in the morning. Next morning we had a road trip for medical reasons that had to be cancelled because after being told it would be ready, it was "not available to us" they "couldn't accommodate the request". I was angry. My son was angry. The staff allowed us to make arrangements for an important day trip then either rented the car we needed, or just refused it to us. It was still sitting there that afternoon after we had to cancel important plans because this car is NOT SAFE & IS TERRIBLY DAMAGED MECHANICALLY to the point it rattles & shakes just driving it. So badly, I've gotten herniated discs now. Never had those before. I can't walk, meanwhile the young kid in there LAUGHS at the old lady unable to walk. Yes, I'm angry, and have EVERY RIGHT TO BE. THIS IS NEGLIGENCE AT ITS BEST. The employees are incompetent & discriminated against us both either due to age, color, or disability or maybe all 3. This is horrible. I have PERMANENT INJURIES now & still have this car that's rattling apart & is 2000 miles overdue for an oil change. I'd have to question the safety of ALL OF THEIR CARS at this point. My recommendation, GO ANYWHERE BUT HERE!!!
-
November 2023 by Melissa Zellie
From the moment I called and they picked up the phone, nothing but courteous and polite. They are very pleasant and listen to your needs within a vehicle. This was, by far, the easiest car rental transaction I have ever had! Kudos to Enterprise for having such a great staff on board. Thank you Chris, Darius and Samil for your hospitality and great conversation!
