FedEx Ground
FedExHours:
3155 Grissom Pkwy, Cocoa FL 32926 Hours
About FedEx Ground
FedEx Ground is recognized for its dedicated staff who go above and beyond to ensure customer satisfaction. Steve-o, a delivery driver, has received praise for his friendly demeanor and careful handling of packages, even taking extra steps to secure them and accommodate pets. He is noted for his willingness to take responsibility and maintain a positive relationship with customers. Another driver, Nate, also impressed customers by safely delivering heavy boxes and respecting their property. The team includes knowledgeable employees who efficiently process shipping needs, as highlighted by a customer's experience with a variety of computer components. Additionally, Jackie Williams, a shipping coordinator, has been commended for her proactive communication and problem-solving skills during delivery issues. Overall, this location is appreciated for its caring and attentive service.
Most Recent Reviews
October 2024
Great company to work for. Superior package handling and customer service.
July 2024
They need signs yelling you where the office is at our where to go to get help. Once we find out where to go and do the person who helped us was terrific.
June 2024
Giving a shout out to Steve-o that is long overdue. He delivered some pretty big packages a while back and worked with me to get my garage opened remotely so nobody would take my packages. He also always stops by to say hi when he sees me out in my garage or doing yard work. Thanks, and keep doing what you do, Steve-o!!
More Comments(71)
Nearest FedEx Stores
- Cocoa, Florida
