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February 2024 by KingRico0728
Punk kid working there. Helped me 38 days ago to get a protective case and screen for.my.switch. He asked if I had the oled I said no. He picked the case and come to find out it was for oled. I tried to exchange not return for the right one and he said that he couldn't help me. I will never spend another cent with your company
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November 2023 by Leonard Jackson
My favorite location. Great selection & the staff is helpful and knowledgeable.
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November 2023 by Christine Ramirez
Associates are very knowledgeable And friendly
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October 2023 by Carolina Leiva
On Sunday 10/09/23 I went to this store bought 2 brand new games for pS5 today Tuesday 10/10/23 I called the store I spoke to a rep and I explained that I didn’t like one of the games he said no problem bring it in and we will exchanged it I told him what game I wanted it and I told him I was going there around 7:30 pm he told me some guy name Andrew was going to be there and he was going to let him know to do a returned and exchange it I paid 23 dollars for the game new and when I got there at 7;30 pm and this guy Andrew wanted to give me $7 for game that I bought new 2 days ago and I’ve already spoke to another guy in the morning so apparently there was a lack of communication this guy Andrew dosent have no customers ser skills he shouldn’t be working with customers he is rude and doesn’t show any empathy to my situation and he had the audacity to laugh at me on my face I took my game back and walked to out and I will never go back to the cocoa store anymore I called the viera store and talk to another guy and the experience was 5 stars I will find out who’s the district manager because this guy Andrew from the cocoa fl store it needs to be retrained and reprimanded for the way he treats people I will not let this go , there’s other reviews of people complaining about this Andrew character
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September 2023 by Frank Cassidy
Had a return from a different store from Jacksonville FL.Jamal was awesome,called customer service and handlled everthing,went ahead and got 3 more games while I was there .can't say enough how good he was!!!very happy customer
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August 2023 by Samantha Comparato
I called about 6:30 and told them I was on my way from Titusville to pick up a game, and he said no problem I’ll set it aside for ya, I just called when I pulled up and they were closed and Andrew was horribly rude and very poor customer service I explained to him that the other gentleman said he would set it aside and he said “ we also close at 7:00 so..” super rude I’ll never shop here again!! Andrew at the Clearlake rd store across the st from Walmart
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August 2023 by kingston keys
Very great GameStop to go. Has very great service and overall very understanding on needs would recommend
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July 2023 by Christopher
Good Service, and good layout of the store
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July 2023 by Martin Venice
We definitely miss our GameStop in Merritt Island. But it's always a pleasure to drive to Cocoa to see Jamale and the crew there. He and the rest of the crew are always very knowledgeable and helpful for any and all of your needs. Best staff around! Always A+ service Jamale, we appreciate you! Thank you!
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July 2023 by Richard Jones
Awesome store. Always happy employees.
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May 2023 by Ryan Demartino
They were very helpful had knowledge of what I wanted to get I forget his name but it was a young male with glasses i was there about a week ago but pretty much I was going to get a VR headset and I explained to him I never tried it before and he explained it the best he could and talked me out of it to go try it out at this place of Merritt Island which I did but pretty much he definitely wasn't only interested in selling stuff he actually cared if the device worked for me or not. Definitely recommend.
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February 2023 by chris mcklem
Friendly knowledgeable and helpful.
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February 2023 by James Fitzgerald
Super friendly staff and service. Great selection for the switch and awesome prices.
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January 2023 by Teresa Shatsoff
Friendly and welcoming to everyone. Our own little Cheers in Cocoa Village
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September 2022 by Carlos King
They doing a great job
