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November 2023 by KT DMG (KingTrevorKT)
Horrible experience they did the alignment and left loose bolts then blamed it on the person who previously worked on my truck witch was also them. The manger is a complete liar. Refunded me my money but I will be taking them to court for the damages on my truck. Please beware of this company(Response to Owner) You have absolutely no clue what went on. For 1.no one worked on truck after your alignment. Only your company 2. Their was loose bolts from where your company did the alignment. The car never drove fine after that’s why we brought it back. Your company then tells me I have front end damage they never said this before when they said they completed alignment perfectly fine.You guys are complete liars. Couldn’t even complete a alignment properly. You left loose bolts. What type of mechanic are your employees?People I promise this company will mess your vehicle up. Please take your car elsewhere and avoid the headache I’m having to deal with because of this company’s carelessness. If they mess up it’s oh it wasn’t me as you see!
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October 2023 by Rob W
I've been going here for about 7 years and they're my go-to for maintenance on my vehicles. Friendly, professional. and they provide good service at a decent rate. Also, my wife reminded me to mention that when she calls or needs to visit the shop they're polite and respectful.
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August 2023 by Jenna M
I have been coming here for years to have my vehicle worked on. The staff is amazing and I refuse to go anywhere else. Love y'all, never change. Shout out to Ron in the front for always giving me a good laugh when I come in for service ?
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August 2023 by Kathy Johnson
I’ve lived in this area for about 10 years now and I’ve always gone here to get my oil change. The guys are knowledgeable and friendly and they’ve all been working there a long time too. Says a lot about a business when they can keep long term employees.
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August 2023 by Brian Solmonson
I have a 20 year old Dodge dually lifted 6 in 37 in tires.The ghetto team basically rebuilt the hole underneath plus lots of work under the hood and it rides like a new truck. I've been everywhere in Brevard county nobody can do what they do, very knowledgeable and friendly. Customer for life. I can't even express how much I appreciate what you have done for me. THANK YOU!!!!!
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July 2023 by Thomas Byrd
I talked to a man named Dave on the phone who was very professional and very nice listen to what I had to say and gave me good information!Thank you for helping me with my 2011 Dodge Charger RT My future business will be done here!
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July 2023 by EBH
I drive an older car and asked them to do a "Road Trip Special" on it before I left town. See the photo of the coupon attached indicating that in addition to an oil change they would top off all the fluids, check the brakes, belts, and hoses, among other things. When I was paying the bill at the counter I asked how everything looked. The fellow looked confused but then said that everything was fine and had been checked out. Something just did not seem right so I had someone else check the car out later that day. It turned out that the power steering and brake fluids were low, there was almost no washer fluid, and a brake light was out. They had not checked anything. The real problem is that they told me that they had. I called Gatto's to see what happened but no one would addressed my concerns. What a shame.
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July 2023 by Brad H.
I drive an older car and asked them to do a "Road Trip Special" on it before I left town. See the photo of the coupon attached indicating that in addition to an oil change they would top off all the fluids, check the brakes, belts, and hoses, among other things. When I was paying the bill at the counter I asked how everything looked. The fellow looked confused but then said that everything was fine and had been checked out. Something just did not seem right so I had someone else check the car out later that day. It turned out that the power steering and brake fluids were low, there was almost no washer fluid, and a brake light was out. They had not checked anything. The real problem is that they told me that they had. I called Gatto's to see what happened but no one would addressed my concerns. What a shame.
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May 2023 by Robin Cote
I noticed my tire pressure was going down, fast! I pulled into the Cocoa Gatto's. They took me in immediately and fixed my tire that had a HUGE NAIL IN IT. Excellent service! Now I know, I GOTTA GO TO GATTO, ALWAYS!
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February 2023 by Eric M
When you think you have a bad tie rod end, go to Gatto’s! Turns out they were just fine, but the alignment I got from a local shop hardly a month ago was not. All sorts of things were out of wack which led me to believe the ends were failing, and it would’ve been worse had I not trusted Gatto’s and their staff. There’s a reason why Gatto’s is all over the radio and TV.On a side note, the staff and mechanics here are A plus. Military friendly and every single one knows their stuff when it comes to vehicles and customer service. Not a single unpleasant interaction while I waited for my vehicle to be completed. I’ll be coming here even for the little things I typically do on my own. To say I’m satisfied would be an understatement.
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February 2023 by Jack Kirk
My son and I own the AAMCO Transmission and Total Car Care in Cocoa. One of our customers had a nail in her tire. For a little background, she is an elderly lady whose husband had recently passed. I told her we don’t do tires, but I would make sure it was taken care of. I called Eric at Gatto’s and he said to bring it right over. They knocked it out while I waited and didn’t charge my customer! Awesome shop with awesome people. I highly recommend them.
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February 2023 by Christie Davis
Wow! Great shop, 1st timer. Excellent skills on the phone, front desk and especially with communication while they had my car. David and all the guys were very nice. Highly recommend this shop for repairs. They replaced my front brakes /rotors.My bill was less than what was quoted on estimate - how does it get any better than this! Thank you!'13 Hyundai Sante Fe/ Christie
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January 2023 by cory smith
Went here for a tire pressure check the staff was very helpful and friendly. Great service center for all your needs.
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November 2022 by Joan Ozier
This is a great place to have your vehicles serviced and repaired. They are very knowledgeable, fair and friendly.
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November 2022 by Neal Hartlief
I just purchased two more tires for my truck. And I ended up getting a screw and less than a week into one of my new tires. So I brought it up to them and they took care of it for free. Thanks guys!
