Launch Credit Union in Port St. John receives consistent praise for its excellent service. Reviews highlight that the employees are the kindest and most helpful people, who go above and beyond and out of their way to assist members. Multiple customers describe having an excellent, smooth, and easy experience, specifically with loans, calling it the best and easiest process they have ever had. Staff are noted for being professional, walking members through the entire process, clearly explaining documents, and getting things fixed quickly. The care for member satisfaction and understanding is described as top tier. Many reviewers state it is the best credit union and highly recommend it for home, home equity, or car loans.
Shelley Ramnauth was very helpful in providing us with the loan option we were looking for
June 2026
Shelley has done a wonderful job with taking care of my banking needs. She is full of knowledge and deserves to be promoted and given a raise. She went above and beyond to solve a problem i had! Thank you shelley!!
May 2026
I always have fabulous, fast, friendly service every time I've ever had any issue come up! They've always been fantastic since I moved back to Florida 15 years ago and opened my account, I've never thought about going anywhere else!
