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October 2023 by Robert Gullo
Well I am sure anyone out there that loves there car, or truck,etc. Will appreciate and understand where I'm coming from. My name Robert and I have used Mike Erdman Toyota once before years ago and the service manager treated me well considering its was my error in judgement that made the problem. So I am a mechanic by trade but a bad accident and old age, left me unable to preform these tasks. Thank God I remembered Mike Erdman who was so kind to me, there is a gentlemen name Khalid Lopez not only made me fill at home he was with the up most in professional curtosy, I felt at ease and he was polite and let me explain and kinda vent because I just spent alot some where else won't mentioned. Mr. Lopez assured me his top tech CHAD I apologize Chad I don't remember your last name,but ask Mr Lopez when you go in and he will help you np. Anyhow he gave my Betsey to Chad the tech and what a wonderful kind and intelligent person he was I can go on for days raving about all the great things they did. If you would like your toyota or what ever vehicle bring it to them... Again Godbless you Mr. Khalid Lopez and all the wonderful girls on staff are as pleasant as a rising sun, and especially Chad you are awesome sir your so kind for fixing Betsey she has never been happier or running better. Again ty ty ty ty and godbless Mike Erdman and staff..SincerelyRobert Gullo
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April 2023 by Paul Angevine
I had a wonderful experience with Jason. He is knowledgeable, helpful, transparent, patient, not sales pushy and truly cares about people. The whole team really goes the extra mile. Being able to test out the vehicle options for a day before buying was a great help when your new to mobility vans and having a hard time deciding. Thanks guys!
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April 2023 by Lisa Conley
My husband is a 100% disabled Vet, and went to purchase a mobility van, the price was almost $7,000 more than agreed upon, and is a lemon. Can’t get the salesman to return a call, the Van has had 4 trips for service in 4 months, the running joke in our family is Erdman has had the van more than my husband. Frustrated beyond words called the GM this morning and as of now, no response! Would not recommend them at all!!
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February 2023 by Stephen Holmes
The staff at Erdman Toyota Mobility, especially the Manager, Jason McCutcheon, have provided me with Exceptional, Superior Customer Service. Recently my wife has encounter severe permanent Mobility issues. Mr. McCutcheon spent many hours finding aWheelhair accessible van to solve our problem. I can't express my gratitude to the folks at Toyota Mobility
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June 2022 by George Tarau
I was driving from PA when I hit a large object on I-95. I was really worried we would not be able to continue our trip. But this dealer shop really took care of us. Promptly took our car for a quick evaluation, even though we did not have an appointment, and made the emergency repairs so we can continue our journey. We were done in less than an hour. Special thanks to Alan Piter who treated us with respect and empathy.I could not hope for more!
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April 2021 by Kerri Kittrell
Stephanie is absolutely amazing! Impossible to put into words how helpful, patient and kind she was with me. This was my first (and hopefully, only) time buying a mobility vehicle. She helped guide me to something that will fit my mom's current needs that was well within my price range. She took a lot of time to make sure I was comfortable with operation of the equipment when I picked up the vehicle. She did volunteer to bring it to me but I felt like I had already taken up way too much of her time. Highly recommend Stephanie @Mike Erdman Mobility if you find yourself in need of a wheelchair accessible vehicle.
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November 2020 by Ashley N
I just have to share how amazing Stephanie is! She assisted me when I had no transportation to a medical procedure. She goes above and beyond for her clients. She in no way had to come and get me but she took time out of her day to assist me! She will stand with and support her customers no matter what. I cant say enough good things about Stephanie at Mike Erdman Toyota!!
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August 2020 by Carol Dixon
Stephanie was wonderful working with us on the purchase of our 1st mobility van. She was so knowledgeable and patient and got us into a van that is perfect for our family. We love our blue van!! Craig, Carol and Brandi Dixon
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October 2018 by Bryan Gilvin
I took my car to mike erdman to do some service work on car they crack my front bumper and then denied doing the damages and then wanted me to trade my car in for a new car to resolve the issue or give me a bottle of touch up paint to repair a crack and they overcharged me also
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January 2018 by Kevin Whitbeck
Fantastic
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April 2017 by M Washock
Stephanie & the whole team are just outstanding! Above & beyond the call of duty in service in so many ways that are sadly lacking for so many dealing with disabilities in central Florida, with other companies. It is worth the drive to deal with Erdman Mobility, they got me the perfect van at a good price! Adore my Braun Chrysler town & country van - the freedom & peace of mind are priceless!
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March 2017 by Susan Froehlich
My husband is a Viet Nam Veteran and I am also disabled. We have purchased handicap vans from Stephanie for the last 17 years. She is not only a terrific sales rep., but the after care is beyond compare! Whenever we have had a problem we can always count on Stephanie to be right there to help! We have followed Stephanie to several dealers and will continue to do so. She handles everything with the V.A. which is wonderful for us. We are extremely satisfied with everything Stephanie says and does, she is on the side of the Disabled for anything that is needed to help with transportation. After all these years we consider Stephanie a great friend!
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March 2017 by Christy Young
I bought a Bruno lift for my scooter from Stephanie less than a year ago and she told me it was a new one ( it was in the showroom) and came with a warranty. My motor has stopped working and when I took it to the dealership I was told it was sold as a used unit with no warrenty! It will cost me $800 plus labor to replace the motor!! Buyer beware of Mike Erdman mobility and Stephanie.... She is not an honest person especially to people with disabilities!!
