-
January 2024 by Cheryl Wolf
Issue with washing machine not working. Called the store on Dixon Blvd, the credit manager advised me it’d be at least a week before they could something scheduled (a week without a washing machine) seriously. Told him I couldn’t go a week without a washing machine, his response, I could start a new agreement. While responding to this, he cut me off, put me on hold and transferred me to someone else. Ended up calling corporate and making a formal complaint against this store, credit manager and store manager.little investigating further, they are indeed crooks! This is the 4th washing machine in 2 years, each time they brought a “new” machine, the agreement started over, I’ve paid close to $4000 for a washing machine that lasts about 5 months and dryer!!! Where’s my refund!!’n
-
January 2024 by Candice Shorter
It was good
-
January 2024 by Rashawnda Clark
Quick and easy
-
December 2023 by Ashley Perry
I don’t normally write reviews but here we go.. I have really enjoyed doing business with Rent A Center in the past but I’ve had nothing but issues with this location. I informed them I was going to be making a late payment and after confirming this over the phone they then immediately tried to take the payment anyways. The day before said expected payment was due I was called and spoke to someone over the phone who asked for payment immediately. I informed him that I was unable to at the moment but that I could call him right back or make the payment online as I was holding my twin infants who were getting increasingly frustrated with me and my hands were tied. The employee informed me that was not “how this works” and I needed to make a payment right now and asked him why and what was wrong as I did not understand the problem he then spoke louder over the phone cutting me off while speaking to me like as if I was hard of hearing and ignorant and this started to make me feel very uncomfortable continuing any further business them. I requested for them to come get their washer/dryer at this point. Which ended up as a win/win for us because we found a great set off of marketplace the same day anyways. I will add that whoever came to get our washer and dryer 30 mins after that phone call was very nice but then also informed my husband that Rent A Center is very shady and we’re better off not doing business with them. So if their employee is insinuating this place is complete garbage, it probably is.
-
November 2023 by Alec Clark
Do NOT do business here. You’re better off without it
-
November 2023 by Patricia Worthen
When I went in to the store and talked with Shelby the manager she was pleasant and friendly and very helpful. She had me done and out the door within 20 mins. I was overall very pleased with the help I got.
-
November 2023 by Island Life TV
I have bought multiple things from them and they have always been helpful and friendly. Good customer service.
-
November 2023 by Jasmine Rouse
So far everything is ok
-
October 2023 by Robin Brown
Yall took a payment I didn't authorize
-
August 2023 by Lloyd Griffis
Fast and easy to get approved
-
July 2023 by Anna Dye
There great always on top of my orders
-
May 2023 by Jordan Mcquarrie (JayJay)
Man good customer service and our really quick and efficient at you know what they need to do for you I would give them more Stars but they could step it up little
-
May 2023 by Gary Rodriquez
Somewhat of an adventure, though they are good people.
-
May 2023 by Heather Natasha
Good customer service
-
February 2023 by Brittany Hoverkamp Chavez
It was excellent thank you
