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July 2023 by Amid Chaos
Y'all never order change. It's been over a year of everyone complaining and still y'all can not get it together. I have to literally drive to another bank just to get coins every day.If you need change to run your multi million dollar business: go to another bank.
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February 2023 by Ashmita Gurung
Freddy he’s very nice and very helpful.. always ahead to help.
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January 2023 by Prince RayRay
This is the worst bank. Freddy and Suzanne are completely inept when it comes to customer service and opening banks accounts. Stay away.
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September 2022 by jonathan assink
Quick service and resolve of issue in less than an hour.
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September 2022 by JAC
How does a banks entire system go down ?? This is the most horrible merge , Suntrust was on top
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July 2022 by Allison Lujan
Manager Elisa Murphy is in kahoots with a local towing company (Reliable towing & recovery). They have very minimal signage and don't block off parking lot for events. They wait for the lot to fill, then tow everyone, probably about 50 cars. Charge each vehicle over $330 to release. One driver said Elisa facilitates the whole thing and gets paid some cash (illegal). Cash only so then you have to use their ATM because you're stranded in the parking lot. Really messed up situation. Why am I surprised though, it's a bank. Cocoa needs to figure something out or stop throwing events where there isn't adequate parking.
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October 2021 by Jonathan A
Horrible costumer service. I’ve been with them for almost 6 years. I will be taking my business elsewhere. I’m done with suntrust!
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September 2021 by Jonathan Gonzalez
Horrible costumer service. I’ve been with them for almost 6 years. I will be taking my business elsewhere. I’m done with suntrust!
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February 2021 by J Bock
If you lose your debit card it's $25 to get it in a timely manner otherwise 5-7 days
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November 2020 by Ronnie Gibbons
Good Experience, Elisa was very polite/professional and provided a great service for my banking needs.......
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May 2020 by Christian Mahnke
THANK YOU FOR DRAGGING OUT THE PPP LOAN PROCESS LONG ENOUGH FOR THE SBA TO RUN OUT OF FUNDS. Good to know my bank has my back!
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July 2019 by Nicolle Konecsni
I've had nothing but problems trying to use this bank I was told I needed two forms of id to open an account so I usually just cash my check but now there saying I need two forms of id just to cash my check with having an account there. I come in every week so they know who I am but yet it's still a hassle.
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February 2019 by Digital Rains
Danielle came through for the win! Thank you so much great customer service!
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January 2018 by Amber Drake
Fast friendly service :)
