Tractor Supply Co. is a neighborhood rural lifestyle store providing pet supplies, livestock feed, power equipment, workwear, and more. Many customers love the store for its friendliness, quality, and easiness of shopping. The team is frequently described as extremely helpful and expert, with staff going above and beyond, such as driving to another location to retrieve an item to save a customer shipping fees. Customers report getting what they need and recommend the store for all outdoor and pet needs, noting the quality of products like durable Christmas toys and bird seed that is not full of twigs and trash. The service is often praised, with staff helping customers find specific items and retrieve products from high shelves, creating returning customers. However, one significant complaint involves a manager exposing a customer's personal information at the register for the whole store to hear. When the customer expressed dissatisfaction, the manager made an inappropriate comment regarding the ethnicity of other customers present, which was deeply upsetting to the reporting customer. This incident stands in contrast to the otherwise great customer service frequently highlighted.
No on-board propane fill ups. No RV dump. Will fill a separate propane tank if you can bring it in
January 2024
The manager Robert is always very helpful. Also this week I wanted to purchase a large cart that was available at the Mims store only. Alison drove to Mims and picked it up so I wouldn't have to order it from the website and pay shipping. Such great customer service! I love this store.
July 2023
Very clean and organized store, workers are very kind and helpful. Very impressed.
