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September 2023 by Diane L
I was excited when this store was getting built. Last Sunday September 10 will be the last time I go. The customer service is horrible. Girls are rude and on their phone. Coffee was out and when I told the girl with the big eyelashes behind the counter she shrugged her shoulders. Judging by the ratings for this store they need to hire new people. Js
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September 2023 by Mark costa
The staff was rude to me.The location 4980 banks road.A service went down that much in South Florida or even the gas station people and owners are rude?
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September 2023 by Dafne Torres
they don’t know what they’re selling you AND they put their number in to gain points off of your purchases. I went in to buy a pod and device pack, they gave me just the device and didn’t want to honor their mistake. I will be calling corporate about them gaining points off customer’s purchases because it’s against their policy.
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September 2023 by Sam Adam C.
I'm not sure if she gave me the right name, but kristiana was extremely rude to my wife, horrible customer service at this location. Stay away from this 7/11 as they hire horrible people who don't deserve a job.
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September 2023 by Jazmin Arambula
Today I just had the worst experience of my life, I don't like to leave bad reviews but this time I see it as necessary so that maybe the 7-11 management can do something about it and be more critical when it comes to hiring their employees , Cristiana the cashier, she yelled at me very aggressively from across the store when I opened a small bottle of milk to pour into my coffee, accusing me of "always" doing that, when I hardly ever visit that 7-11 because it's out of my way to work, she was extremely rude even after I apologized and told her I didn't knew and that I will pay for the milk she just kept yelling very loud causing a very awkward situation for me and the rest of the customers in the store, this woman needs to learn some customer service skills if she is going to treat with people, she is one of the faces of the store (7-11) and she is leaving the name of this store and this location in particular in a very bad way, very unpleasant experience.
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August 2023 by Dimitri Valor
3am a Pink hair person was starring me down outside the store while I parked murmuring that I had somehow insulted them. I waved from my seat and was met with a mean grill. I go in for my purchase and this person was the cashier. I quietly pay for my items amd they are just grilling me with a disgusted look. I say thank you amd walk out as they just keep scolding me. Very unsettling experience
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June 2023 by Roza Yegoryan
Great place to go, the manager Jean- Bernard is super nice. Excellent customer service!!!
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June 2023 by Yi Hsien Lin
Beautiful and clean 7-11. Everything was organized. And the staffs are also very nice and helpful.
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April 2023 by Johane Dugue
Great customer service. I found everything I need every time.
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March 2023 by sherlune jacques
Thank you to Abigail for saving the day. Abigail went out of her way of helping me find a charger for my phone. Not knowing the difference between a C charger and a regular port. Thanks again we need more friendly face like her. Keep up the great work. The store was well kept and well organized. Keep up the great work
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March 2023 by Gessie Ade
Great customer service. Friendly staff and manager Jean always ready to assist with a smile. Store is super clean and always has fresh food.available.
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March 2023 by Peter G
The problem is always the same, it ends up being repetitive to keep saying the same things as other reviews but unfortunately they need to hear the truth... Rude employees, poorly trained, always with an ugly face. Anyway, unhappy people who shouldn't be working because they make a bad impression on customers. It is very unpleasant to meet people like that during the day. I'm very happy when I don't have to go into the store! ????????
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January 2023 by Primetime Winston
Late night manager has no customer service skills. Has an attitude problem. Aggressive behavior.
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January 2023 by Robert Freeman
Bad employees all night and day shift! Very rude very hostile it’s image for the 7-Eleven corporation! I will be E-Mailing my contacts corporate.
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January 2023 by Thalia Torres
I have used my EBT card in WPB but this store don't except it..So the Short girl in the front register with the spiders on her eyes, gave me attitude because I asked her how much would she charge me to use the. So she said why will I charge to use the microwave and she starts talking and running her mouth giving me attitude it was just a question very rude, definitely no customer service and always has a nasty attitude every time I come here the other girls don't give me attitude or anything like that. If you don't like your job or you don't know how to deal with people I suggest you don't come to work.
