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December 2023 by Samuel Alves
The manager, Anny Pincetti, is always trying to help and support all the costumers, with a big smile and attention.
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December 2023 by Lívia Girardi Gottlieb
Anny Pincetti is amazing!!!! Best costumer service ever!!!! Highly recommend
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November 2023 by Dave Schmidt
No lines. Machine is a newer one that doesn't have the long delay like the older ones.
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September 2023 by Mark Bishop
3 separate drive thru lanes. So yeah it's a good locale. Quick and fancy
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September 2023 by Eduardo Pazzini
Topical place of most banks is America, customer service, representatives act, like they’re doing a favor to us. Attitude score 4
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June 2023 by Brenda Marques
I came here with an appointment and was treated amazing. I spoke to Anny and she was so nice. She handled my questions and even went far and beyond. I came to get a paper signed. I read many reviews before I come to places and I read a few bad ones but i promise that this bank works efficiently as possible. The manager who works behind the desk checking people into their appointments is super nice.
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June 2023 by WBJ Adventures
Very easy access 3 spots 2 cover and one not cover , machines all the time works , use this location for 3 years and still using
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April 2023 by Alexey Volkov
Very bad experience. ATM machine junk. Need close this location.
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March 2023 by Deborah Kritzer
I was the only one in line and I asked the teller 2 questions and I felt she was abrupt and not acting concerned or professional. Basically I felt that she insinuated that I was wasting her time and I was liar. Not going back to that bank!
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March 2023 by soowan um
Anny was very helpful and kind! She is the best banker i ever met in BOA.She did everything i could to help customers.
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September 2022 by B E J
Customer service had me on hold for 2 hours came into branch after scheduling appointment 30 minutes and still haven't been seen
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June 2022 by Breno Freitas
Karla is very kind and professional! Very patient!She took care of me and explained everything perfectly.She is the best!I highly recommend her!!
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April 2022 by Daniel K.
The teller service is so slow at this location... takes 25 mins standing in line with 2 people ahead of you. Meanwhile you have a million chairs and someone walking around with an iPad helping people depositing checks. Get more tellers!
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January 2022 by A. Wiggins
Bank is closed.The machines are not processing all data. Incoming and outgoing.I had to use 3 different machines in order to process all my cash / checks.
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October 2021 by Vincent U.
I am currently waiting in line, the only problem is there is nobody in front of me and nobody with the ONE teller. I'm not sure if the system is down but I'm just standing in front of the line and the teller is looking at his computer. After standing in front of the teller for 5-10 minutes the teller finally looked up and called someone else. The system must have been down but nobody said anything nor looked at me. Not a single , "Hi, sorry but the system is down. This may take a minute ". I'll give a second star because they did waive my $15 cashiers check fee , only because I told them to. This branch used to be great, not sure what happened to them. The manager was more concerned with a slightly cracked tile than the customers who were waiting for a while with no explanation. I was seriously contemplating changing my bank after this experience, no excuse.
