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December 2023 by Ronique Whittaker
I had my first child enrolled in this center back in 2016-2018. It was wonderful and we had no issues. We only switched her schools because I could no longer afford it. Once I got pregnant with my second, it wasn’t a question that I would bring her here as well. That is a decision I deeply regret. We were excited to learn that most of the teachers that were there when my daughter was enrolled are still there. However, the director, Genna, is one of the most unfriendly, unprofessional, unsympathetic people I have ever met. The way she’s treated my family from the minute we expressed interested in enrolling has been nothing short of rude and passive aggressive. I decided to push past it, but it’s gotten to the point where it is no longer bearable. We were told weekly (in a general message) that if tuition is late by the 2nd week, we could not bring our child back to school. However, I just received a personal message that if I don’t pay today (Thursday) for this current week, I would not be able to bring my child back. After an exchange of words, I was told that if I keep having an “attitude” that my child will no longer be enrolled. Needless to say, I have no desire to bring my child back as long as she is the director. I’ll be happy to reenroll my child if a change is made. The teachers there are phenomenal and they take care of my children like their own. My daughter has already grown attachment to her teachers, and it pains me to disrupt that, but we refuse to be singled out or pushed out. Save yourself the trouble and don’t bring your child here.
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October 2023 by Maria Listur - Menendez
My daughter is in 2.5 toddlers and loves Coconut Creek KinderCare. I am sure my husband and I made a great choice by selecting this day care for our little one.
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September 2023 by Brittany Lorenzo
My son started Kindercare May 2020, 3 months old, I had to hand my baby to a stranger. COVID. I could not even enter the building. We had an amazing experience up until 2.5 years old. My son was being moved to the 3s class early. I was not given much reason and was quickly moved back to the 2s. After that I was constantly being called about his bad behavior; hitting, throwing, not listening, and opening doors. My son was irritable and was usually never happy to go to school. He was barely speaking at his age and would result to non-verbal when upset. When I would ask the director Genna what was done in the past that helped she has told me “we’ve never had a child like this.” I was also told I needed to socialize my son more outside of school to learn about sharing toys since he does not have siblings close in age. Not only did I dread the weekly or daily call from Genna, I felt terrible. This school made me feel like something was wrong with my son. Genna kept trying to push me to part time as a solution. I tried everything I could at home but nothing worked. My final straw was over the summer 2023. I was asked to pick him up from school because he left the classroom and went outside to the playground on his own. This school is an “open concept” that allows curious toddlers this ability. I moved him to another school. I gave full disclosure to this new school of his current experience. I was worried that he would have the same problems and wanted to be transparent. The director was very shocked after spending a week with my son and told me she could not believe the description I gave prior was my son. He has really flourished. He is happy everyday and happy to go to school. His behavior has even improved at home and he is talking so much. I am so disappointed that I did not move him sooner. I was worried he missed his friends and would ask if he missed his other school and has told me multiple times that it was “scary.” He is only 3, but still. At the end I really felt like there was a chip on their shoulders about my son and that they did not want him at their school. It felt wrong to me and I couldn’t keep him there any longer. Ms Aline, Ms Alieen, Ms Johanna, Ms Monica, Ms America- amazing teachers and I appreciate the experience my son had with you.
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September 2023 by Hiram Gomez
My son loves this school. His teachers truly care about him and it shows. He has learned so much in the short time he has attended. We love Coconut Creek Kindercare.
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August 2023 by C J
Some of these reviews (ratings based on) are bashing Ms. Genna, instead of talking about the care their child received from individuals that are actually looking after their children, but since I'm on the topic... from my experience, Ms. Genna has been positively responsive, meaning, I send an email/call, I receive a professional response (with clarity) via email or phone in less than 10 minutes; Though, I rarely need to communicate with her.I have teenagers, so this isn’t my first rodeo dealing with childcare centers. I know what to expect and what to look for. I’ve vetted a few centers, and the vibe here felt right.My son joined Kindercare during the pandemic. The team was patient and non-judgmental. Shout-out to Ms. Patrice, what an amazing woman. She looks out for all the children in her care. My son has learned quite a bit from her teachings, like adding and subtracting, writing his full name, communication skills, etc.I now have my daughter enrolled. So far, it's been great with her teachers, Ms. Monica, Ms. America and also the assistant with the glasses that help out in evenings, she has fantastic energy. I know my daughter is in good hands when she leads the way into the center every day. It’s also comforting and nice to receive picture and message updates throughout the day. Again, this review is based on my experience with the care providers that have/are looking after my children
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August 2023 by Catalina C.
I had to change my son because his previous school was not a good fit for him. Thankfully I found KinderCare and Genna and all the staff at the school. Grateful that they have had the patience to work with my son's transition and have taught him so much! Seeing my son Happy to go to school says it ALL!
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April 2023 by The Greatest
The staff here is so sweet and love my babies like their own! My baby loves Ms.Genna so much and is always talking about her ! They never want to leave school when it is time for pick up. Of that doesn’t say they love coconut creek KC idk what does!
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April 2023 by Nick Britton
This place is beyond terrible. We signed up in COVID and it might be our greatest regret with our little one.The lack of kindness and professionalism by the Miss Genna dictates how poorly this school is ran.There are hundreds of better centers around
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April 2023 by Donald J.
How people seriously leave this place a 5 star review I have no idea. The director "Genna" has to be the worst possible person to lead a child care center.. I would not trust her walking my fogs across the street and am ashamed I allowed this place to watch my baby girl for three months.
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April 2023 by Rogério Dacruz
The teachers are excellent. They are very attentive and treat my children like their own. This learning center is amazing !
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April 2023 by Rachel Nolan
Coconut Creek KinderCare has been wonderful to answer any questions and establish great communication between myself, the teachers, my child, and the Director, Ms. Genna. I feel my daughter is safe, happy, and learning when shes at school. I'm at ease knowing there are experienced teachers and staff who offer the best quality play, education, and instruction for children.
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April 2023 by Jena Stupicic
My little one has been attending Coconut Creek Kindercare for a few years and I absolutely love the center and staff. The director, Ms. Genna, is always so helpful and kind, even when i have a million questions (and believe me, I do). We wouldn’t trust our daughter with anyone else. Thank you so much!
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April 2023 by Ilza Pretorius
My LO has been in KC since she was 5 months old. She is very connected to multiple teachers there which gives us great relieve because we know she is well taken care of during the day. Ms Johanna is her school momma :) Its the only time I can walk away without her having a meltdown. She is in the Waddlers class now and learning new things everyday. We are very happy with her progress.
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March 2023 by Mau Mau
The perfect place. Incredible staff. We're enthusiastic to leave here our lil one!as parents we only want the best for our baby and believe us if we said: don't even think in other places! Red door rules!;)
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March 2023 by Jessica Tyre
This place is wonderful! I have to be at work early each morning and I am so thankful they have early hours. Everyone is very helpful and the teachers love what they do. They do a fantastic job in development learning. Very happy with this location.
