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January 2024 by steve cole
Made the appointment, had my 2 year check up (tires rotated oil chg new wiper blades ect.) also they fixed the recall. My service mgr said it would take 1- 1 1/2 hours he was correct I was on the way home in 1hr and 15 min how great was that…..the only thing they did not do was wash the car and never offered but I was satisfied cause I only spent little time there
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January 2024 by AK Digital / Wokzcooking
We were looking for the 2023 WRX Premium. We also went to the other Subaru at North Miami and Pembroke Pines. Even though the Coconut Creek location is much further from me (40 minutes), but they have the color and the model we wanted. One of the main reason was that they were very helpful and work with me. They got me what we can qualify for. The showroom was nice and clean. My salesman (Pedro) was awesome. He was so helpful and explained everything thoroughly. The Finance Manager (Alex) was fun, friendly, and helpful. They have a great Team there to help you buy the car you needed and wanted. We will definitely recommending others.We gave them 9.8 out of 10 ??????
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January 2024 by D Guz
My wife and I purchased a Subaru due to the fact that we heard so many good things about how durable it is. It is so sad that nowadays good faith & honest people are very few & in between. Took my vehicle to the service department & basically was given 2 choices due to the fact that my issue was no longer covered on their warranty. Option number 1 just for them to diagnose as they say the problem with no repairs would be $250 out of pocket. Of course. Option number 2 is once they have diagnosed the issue having them repair it is obviously paying for the repair. The service associate was not very helpful. He didn't seem to care. So at the end of the day I had 1 of 3 choices pay $250 for them to tell me what the problem is. Choice number 2 fix the problem at whatever cost because they could not tell me what I might be looking at or choice number 3 drive waste gas & leave the dealership with nothing repaired for free. I picked 3. One of the things that I like best was that the service associate told me was that $250 charge was basically what they would have to pay the mechanic to bring the car in & look at it. I'm a bit confused though. Doesn't the mechanic get paid a salary or hourly to do his job? Also they had my name on a board so I could meet up with a sale person so he or she could try to get me to trade in my car for a newer one. Thank God I was able to get away from that one. So either have a great personal mechanic or buy an extended warranty. I will not recommend this dealership to no one ever! Final piece. I wish I knew the service associates name. Piece of advice to him. Show some compassion you never know in your life when you might need someone to show compassion to you.
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December 2023 by Alex T
Horacio Andrade is amazing, friendly, and professional. He treats us like families with a great deal. This is 2nd Subaru car we purchase from this location. We drive home Forester Wilderness today. ??
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December 2023 by Wendy Levinson
This is my 3rd Crosstrek from Coconut Creek Subaru. Stepped it up to the Wilderness model and love it! Always a great experience here from sales to finance and their service department.
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December 2023 by Katharine Serrell
as a first time car buyer I was a bit apprehensive the first time I came to the dealership but by the time I left, I was so pleased with the entire experience I’d do it all over again. David was absolutely incredible, he worked out an awesome plan for me and was super transparent the whole process. I left the experience really feeling like I got the best deal I could have thanks to his hard work and due diligence. Alex in finance (also assisted by Robert) was a superstar! He was incredibly kind and patient and worked late when the system went down in order for me to leave with the car that same day. He was very informative and Robert was also very helpful with walking my dad and I through the steps of the contract. This whole team made me feel taken care of, and I am so happy with my new car I could scream. Give them all a raise!!
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November 2023 by Lydia Parets
I went to buy my Subaru outback yesterday at Coconut Creek Subaru dealer. I have very good experience. Everything was so smooth and fastThe way it should be, I was very please with the process, the sales person Pedro Vazquez took the extra mile to answer all my questions during the test drive and throughout the process in general.The financial department was fast and pleasant tooOverall premium service
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November 2023 by Marti Sinnreich
Service dept is wonderful. I had emergency repair needed, drove over without appointment and Joe, a service manager, took my car right away. Service technician determined what was needed and because I needed to leave my car, Joe was able to get me a beautiful Subaru loaner. While I was there, my salesperson from a year ago recognized me and came over to say hello. Even though I don’t live nearby, this dealership is the only one I will do business with.?
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October 2023 by Nicole Hedmark
I live in Miami. 100% worth the drive to buy from this team. This was the easiest auto purchase I’ve made. Diego was fantastic, fully transparent from start to finish. They were able to run my credit before I came, so I was there for about an hour and a half total. Very happy customer.
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October 2023 by Amanda Bosch
I just purchased my second Subaru and I have stuck with Coconut Creek for their exceptional service. I don’t live near this dealership but I wouldn’t take my business elsewhere.The showroom experience is relaxed, great new car inventory and the salespeople are knowledgeable and friendly.
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October 2023 by Michael McAllister
Great location due to the honesty and fairness of the sales people. One of my best car experiences ever, I will definitely return for another car and at least encourage my friends and family to check them out
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August 2023 by Hayden Jones
Pedro Vazquez was awesome. Found the car online and used their online chat. He had the car up front for me when I got there and I left with it. Super smooth process. Would recommend to anyone!
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August 2023 by Leonardo Posada
I recently bought a Subaru Legacy from Coconut Creek Subaru.Horacio my salesman was great!! This is the dealership that I recommend to my family and friends and frankly to anyone looking to get a Subaru.
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July 2023 by Elizabeth L.
Derrick Cayard help us get the car my daughter wanted. He was professionally and kind and did a wonderful job. I highly recommend it.
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July 2023 by Shirley Ellis
Excellent service department. I'm still just as happy as the day I purchased my Subaru .And she's just as great in Colorado snow as she is in the heat of Florida.