-
January 2024 by Debra
When I arrived for my first routine service, we discovered I was not there on the correct day. Brad was kind and provide several options, being honest about the longer wait if I stayed. I decided to wait. He was true to his word & notified me when the car was ready. I received a video of the car explaining the professional work that was completed. The car was returned to me clean and performing better than when I brought it in. I am very pleased to use Brad and his team at Gunther Coconut Creek Volvo
-
January 2024 by Larry M
I brought my car in for service and the inside door handle was loose. The service part was easy but they had to order a part for the door handle. They filled up with me everyday on the progress. I picked the car up yesterday and all was perfectly done. Nice and neat as well.
-
January 2024 by Angel
Jonathan (finance manager) and Pierre (sales manager) were helpful, courteous and patient with me. Only reason for 4 vs 5 stars is that the heater in the car does not work. The car is certified pre-owned and supposedly went through 170+ point inspection. Not sure how this was missed. Dropped it off at service today and they confirmed it needs a high voltage coolant heater. Go figure.
-
January 2024 by Mark Hatfield
Easy appointments, Jordan does an awesome job as a service advisor. Very cool they send video of your vehicle being serviced while going over all the important maintenance points (tire tread depth, brake pad thickness, etc), even if you don’t need any of those parts. Car was clean and service quick.
-
January 2024 by M Vega Einestedt
Rennie is my service advisor and he is the best! He always goes above and beyond to keep all his customers happy. The whole service crew is very kind, experience and professional.Thank you Rennie and crew for always helping me with my Volvo.
-
January 2024 by Russell White
Excellent service rendered and wasa reasonable wait time as a walk in (from Memphis, with my brand new XC90, out on my 1st long road trip and got a nail in my tread). Brad Barto in Service Dept.was very courteous, professional and helpful in explaining the service department protocols and delivering back my nail-free tire, which is an encouragement for our 1,100 mile drive home. I appreciated that Brad got my car back to me much sooner than I might otherwise have gotten it.Russ White
-
December 2023 by Kim Diehl
I needed immediate help with my car as it started to shimmy on the highway. I was going to be driving on a long trip in the next few days and the holidays were fast approaching. I only work with Jordan Krate at Coconut Creek Volvo as he has always done a great job. I called and he was able to see me that same day. It was a tire problem. Jordan knew the tire was newer and was able to get a discount on new tires/service. I am extremely happy with Jordan’s expertise. He is highly recommended!!
-
December 2023 by Justin Gore
Scheduling an appointment and having my xc40 battery issue fixed through Jordan was great. When I arrived, he provided an accurate wait time for repair and personally showed me to a comfortable waiting area. When the repair was completed, he explained the steps the technician took to diagnose and fix the problem. I definitely will bring my vehicle back for any service or repair needed.
-
November 2023 by Scott R.
Martin Paulson at Gunther Volvo in coconut creek was a pleasure to deal with. He responded to an online inquiry I had concerning a new 2024 Volvo. I told him I did not have much time to spend at a dealership due to my schedule and would like to discuss most of the details via phone and text.He treated me very fairly with respect to the price and we were able to negotiate 95% of the deal prior to my arrival at the dealership. I made an appointment with him to look at the car that I was interested in and we were able to complete the transaction with him and the finance manager in a short period of time and was able to drive away in my new Volvo.Thank you Martin and staff for your professionalism and having everything ready to minimize my time spent at the dealership.
-
November 2023 by David-Aileen Ferrer
Oscar is a phenomenal salesman and makes you feel like family. I have been following him since I started leasing with Volvo. 4 Volvo cars later and still feel this place is great.
-
November 2023 by Joseph Wyda
Overall, a positive experience at Gunther Volvo, where Issam & Mike were able to hit the number I needed to get to. For a fleeting moment, I felt like I won a game of life where everything was stacked against me. The customer service, knowledge, & professionalism are immeasurable. As for now I continue to enjoy the feeling of my new 2024 Volvo SUV.
-
November 2023 by J Song
Martin is very nice and patient. He didn't make me feel uncomfortable or anything like that. Also, Jonathan explains everything very clearly as well. I highly recommend these two. Thank you guys. I love my New Volvo! :)
-
November 2023 by Kenneth Valeo
Guame our sales person was the best .He was friendly, patient and very knowledgeable about the cars and putting together a deal that work for us. He made buying a car a pleasant experience. Would recommend the dealerships and Quame to anybody.
-
October 2023 by Kev Got Em
About a month ago my Mom was searching for a new vehicle and decided to check out Volvo. Due to her working in the medical field I was able to team up with Ricki who went above and beyond in helping me find the right car for her. She was very interested in the XC 40 and Ricki was able to exceed my expectations in making it happen. Ricki made the car buying process easy and pain free along side the F/I advisor who finalized the sale for her. A special thank you to the general manager Yogi, who worked diligently to accept our aggressive offer. We look forward to future business with Gunther Volvo in hopes to continue receiving high quality service.
-
October 2023 by Ann Marie Amelio
Rennie is a wonderful service manager. Not only was he able to address my urgent vehicle need, but he also pleasantly and professionally rescheduled my upcoming service appointment to accommodate me in making one trip to the dealership instead of two. Great customer service!