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November 2023 by Christopher DeBiase
Alex Mendes was absolutely wonderful to work with. Enri, manager, was also also a pleasure. They helped me get a great deal that we were both content with. Amine in finance was wonderful helpful. I am so pleased with the whole experience.Facility is nice and they have a good selection.If anyone has something less than stellar to say about the team I worked with, they must be the problem because I couldn't ask for a better.Lou, I hope you see this.
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November 2023 by Power Team
In my 25 years of driving and times I've purchased a car, this has by far been the best experience. Jorge was very professional, made me feel comfortable by not putting any added pressure to purchase. He listened to my needs and the dealership went above and beyond to get me the car I wanted and the monthly payment and not have to trade in my personal car. New purhcase would be primarily for work and its great with gas. Amine the finance manager worked magic with my not so great credit, made my signing painless & stress free. Explained everything in detail. I left leaving the dealership knowing I got the best deal.
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November 2023 by Kirrakitty
I was recently car shopping and then had a few things come up, which put my car shopping on pause. When I was ready to start again, I knew I wanted to go back here and speak to Emmanuel. Other dealerships I had gone to were extremely pushy when I had to put my search on pause. I am a very anxious person so people constantly calling me and pushing a sale on me was very nerve-racking when I already had a lot going on which is why I had to wait for my car purchase. Emmanuel reached out to me once. Where I told him, I had some issues pop up and he left it at that. Also, when I was at the dealership, I felt like he answered my questions directly instead of giving me roundabout answers that left me feeling like they were hiding some thing.When I went in ready to make a purchase he worked hard at getting me the car I wanted for a good deal. I left with a great car and great experience.
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October 2023 by ralph valentino
Emanuel was extremely helpful in finding me the perfect car. I went to see a car which I saw on line, and left with a beautiful vehicle, much more suited to my style and needs, and at a lower price! Ask for Emanuel when you get to the dealership. You'll be glad you did!
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October 2023 by mike rudd
I just purchased my Cadillac. I had Alain as my sales consultant, I did not feel any pressure as I have from other car dealerships. They were friendly helpful. I had a little issue with a couple scratches. I brought my car back to him. He and the sales manager Alexis. Took care of the issue and repairs with no questions. The car looks and runs great.
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October 2023 by Danillo Lyniker
I had an absolutely wonderful experience at Lou Bachrodt Mazda car dealership, and I wanted to take a moment to express my gratitude for the outstanding service I received. Matt and his salesman, Diego, went above and beyond to make sure I had an exceptional car-buying experience.From the moment I walked into the dealership, I felt like a valued customer. Matt and Diego greeted me with a genuine eagerness to assist me. They patiently answered all of my questions and took the time to understand my needs and preferences.What truly impressed me was the level of attention and care they provided throughout the entire process. Matt and Diego were incredibly knowledgeable about their inventory, and they guided me through various options, helping me find the perfect vehicle that suited my requirements.Their professionalism, honesty, and dedication to ensuring my satisfaction were truly commendable. They made me feel like a priority, and I left the dealership not only with a fantastic car but also with the assurance that I had made the right choice.I can't thank Matt and Diego enough for their exceptional service. They are a credit to your dealership, and I will definitely be recommending your establishment to friends and family. It's rare to find such a positive and personalized car-buying experience, and I am grateful to have had the pleasure of working with them.Thank you once again, for making this process so enjoyable and stress-free. You've gained a loyal customer in me, and I look forward to many years of happy driving in my new car!
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October 2023 by Pedro Carlos Cespedes Vazquez
Alain is the best at what he does! We were in contact for a Ford truck that I'am now the happy owner of. I went in to the dealership and promptly met with Alain who is very knowledgeable of all the cars that are there. Alain worked attentively to get us the best deal. The whole process was smooth and we felt like family. Alain kept us informed every step and we never felt like our time wasted as we have experience in other dealerships in the past. We left with the truck we wanted at a great price thanks to Alain and finance team. We recommend Alain to any potential customers who are looking to buy a car and want to have their time valued and the expertise of a great sales agent. You will feel like family and be treated like one!
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October 2023 by Anissa Troia
I highly recommend going to see John Troia at Lou Bachrodt Mazda. As a salesman, he’s attentive and eager to help his customers get the car they want. He will do everything in his power to give you a great experience buying a car! Go see him!
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September 2023 by Sheena D.
Do not purchase a vehicle from these people. They lie and steal from you. In addition their service department never gets back to you. I bought my car from them with the thought that they would keep their word. The finance department uses a screen for electronic signatures and shows you information that is not true until you completely sign the financial agreement for the vehicle. Beware !
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September 2023 by simei Krantz
This place is awesome the whole staff is super nice, the Sales representative Mr Nelson Calero is so up front to help you to get the car you need, I do recommend 100% this place.
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September 2023 by Abigail Devonmille
Easiest car experience ever! Angelie took amazing care of me from start to finish. I knew exactly what I wanted and Angelie made sure that she found it for me. Within a few hours of inquiring about the vehicle, she had it transferred to the dealership from another location. She was professional, kind and the easiest person to work with. The finance manager Ed was also awesome and efficient! Thank you everyone at Lou Bachrodt!
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September 2023 by Dwayne Robinson
Nelson was the best! Very professional, engaging & knows how to treat his customers. I recommend him as your consultant if you’re to ever come to this dealership!
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September 2023 by JohnNY Boy
I went to look at vehicles at Lou Bachrodt Mazda, I came across a young man John T. He was courteous and showed my wife and I some vehicles. He was knowledgeable, not aggressive but assertive which I liked. He seemed to understand the product and the technology of the cars. We will go back and see him once we make a decision!
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September 2023 by michael osborn
Went to browse some for something new for myself and was met with john. Got a great tour around the place with very helpful information and great attitude. Unfortunately I’m not in a financial position just yet to get the car I found, I will 100% be coming back thanks to johns great attitude felt like I was speaking to a friend not a stranger that just wants my money
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September 2023 by Irina P.
I had a wonderful experience and I would highly recommend the dealer Nelson Calero to others .
