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December 2023 by Glitzy Marcy
Today I was inconvenienced because this branch closes at 4pm unlike the other branches that close at 5pm. Their drive-thru teller was open & available but informed me that I needed to come in to purchase a cashiers check however the inside is closed ?. I drove to the Coral Springs branch and they informed me that I could’ve been helped at the Coconut Creek branch via the drive-thru. Now, I feel like the young lady just didn’t want to work!
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November 2023 by Jessy “Gexi” Jessie
The teller wouldn’t cash my check because, my driver License is from another state. I’m glad I didn’t pick Regions to become my main bank.
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September 2023 by Nathan Nishanth
Connie was great i love her customer service she made my day
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August 2023 by Jamyson desulme
Connie is one of the best banker I never Met, I been doing businesses for over 10 years, I met many great bankers, but none of them are Connie she just make the process so easy understandable. I will refer everyone that l know to this branch to meet Connie.
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July 2023 by Sylvia Pallante
I have been with Regions Bank for a very very long time and this branched out at Coconut Creek, Florida. Their customer service has really decreased. I'm not happy it's either that they're late they don't open on time or there's always a Internet no service that they can't open the bank or if I'm trying to withdraw money inside the bank there they have to they only have one computer to use a I don't understand it. and they have all these employees standing around not helping customers.
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July 2023 by Bernise Saint hilaire
I just to chare my experience with you guys because I always have great service and great treatment if you ask me who's my favorite person at the bank #10 coconut creek it Connie love ❤️ her so much she's really helpful
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July 2023 by T T
They are the absolute best Connie, Moe the young women behind the counter NEVER had a bad experience. If you don't bank there you really need to☺️
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July 2023 by andre gainey
I get a personalized feeling every time I go in. They make a $5 guy feel like a billionaire
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July 2023 by Juan Aquino
Wonderful and friendly experience every time I visit this branch. Fantastic customer service and attention to detail.
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April 2023 by Cristina M
This is the worse bank every I been more then 6 years with region no problems till I move the atm don’t work 2 times it keep my money the last time they said the money doesn’t add up they took more then 300 dollars the manager so unprofessional in all the way dress talking by the way they said the don’t got access to the ATM well he could when he’s card stay stuck, no one gives you a good response no one to call your nothing because they send you to the branch like if a person will make a false claim people work never had a problem in years all my family got accounts with them but the didn’t lose one customer he lost 5 in total so unprofessional management the institution you trusted for years it doesn’t make no sense
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October 2022 by R E
Connie at Regions is so hard working and friendly. She helped me with something that I thought was impossible. She is friendly and provides fast service. She makes banking with Regions a smooth and easy process. Thank you Connie! I recommend this branch
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June 2022 by Rissa E
Connie at Regions is so hard working and friendly. She helped me with something that I thought was impossible. She is friendly and provides fast service. She makes banking with Regions a smooth and easy process. Thank you Connie! I recommend this branch
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June 2022 by Jim Noonan
Been banking with them for 20 plus years and they continue to make life difficult for the smallest of requests. Banking nowadays is absolutely horrible with no respect for how long I’ve been a faithful regions customer. They’ve lost my business accounts because of this
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February 2022 by Shana B.
Terrible customer service. A female teller was so rude to a Spanish speaking man in front of me. He said "Deposita por favor." He presented a card and cash. She just said "No Spanish." He said "Deposita por favor." She repeated "No Spanish" even louder than before. She looked annoyed. This is her job! A man stepped past me and said "I'm just going to help." He spoke to the man in Spanish and said to the teller, "He wants to deposit $140." I don't speak Spanish myself, but I knew he wanted to make a deposit. What else could "Deposita" mean? I have seen this teller working there for a year and a half maybe 2 years since my son started college. I have witnessed other unpleasant interactions this teller has initiated with other customers and even other bank employees. I visit this branch to make deposits for my college age son as it is near our Coconut Creek office. I enter the lobby for the deposits as this branch's drive thru is usually busy. After this visit, my husband and I agreed that our son will be closing his account at Regions Bank. We teach our children to be polite and respectful and will not allow our son to continue banking with an institution that allows their employees to behave in this disrespectful and potentially discriminatory manner. There are several other banks on Coconut Creek Parkway. Simply shocking.
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February 2022 by Paulo Rodrigues
Just went in to open a account , 3 guys in there, waited 10 minutes an left.They knew I was there to open but they didn’t care! Terrible customer service ! That’s the reason probably the place is ways empty.
