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September 2023 by Igor M.
It is 2023 and somehow this terrible pathetic Home Depot location doesn't allow for you to check out unless you have your credit card present. Apparently having a card link to your smart device ain't enough which is ridiculous. I'll be contacting better business bureau.... Go to Lowe's right across the street and don't deal with this crap.
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July 2023 by Beth P.
I went in Friday to pick up a few tools for my husband and a few bags of rocks for my garden, I was struggling to lift the rocks so I asked your employee Tyler for help and he whispered under his breath I f**king hate old people, and I asked what? And he replied with a sigh. Are these the type of people you want have working at youre establishment?? Oh heavens and he kept going on his phone to watch some sort of videos while i was asking him if he could help carry my stuff to my car, this generation isn't very kind to the elderly. I don't like to stir up trouble so I didn't tell a manager, but I will not be coming back here!!!
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May 2023 by Kathleen H.
Zero rating!!! I would never shop at this store again. the assistant manager Dave & Jamie are incompetent and the manager Ms Welch isn't any better.. go to Loews if you want your service to be professional and correct.
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March 2023 by Zorro D.
Well stocked, but finding someone to help you with products is like pulling hen's teeth. Customer service tells you that someone will be with you shortly... 20 minutes later, you're still waiting. I guess the days of Home Depot being the "go to" home center for the average person and getting help and reliable info is long dead.
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February 2023 by lisa s.
The more I shop at Home Depot, the more I will go to Lowes. Ordered custom blinds. The installationCompany, Blinds by Tim..the WORST. Blinds were lovely but you make an appt for the installation. They are late, they argue with you and hang up the phone on you.
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October 2022 by Alejandro Marin
They did not rent me another machine because I have not returned a machine that I am using in another project, you cannot progress with home depot ??
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October 2022 by Joyce Fishberg
Worked out well even though the first truck didn't start.
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September 2022 by Erico Bueno
The only reason Home Depot survives is that their main competition is just as bad.
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September 2022 by Karen C.
Went to your coconut creek store yesterday, 6356. I am handicapped and have a great deal of difficulty walking. Went to entrance. No motorized carts were at entrance. Asked 1 of your associates if carts were no longer available. Was told they were down at the EXIT doors. Now is that smart? So, I had to walk back out to my car, in pain from walking. Once I got in my car, decided that I wasn't going to shop in a store where someone made, and I'm trying to not be too insulting, an idiotic decision to place carts for handicapped people who obviously have mobility issues at the EXIT of your store. Ended up going to 1 of your competitor's stores where they actually had carts at the ENTRANCE!
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July 2022 by Patricia E.
I placed an order for curbside pick up only to wait 40 minutes. While waiting I called the Online Home Depot Help Desk and they were great, but I was calling the store for almost 20 minutes. After the 40 minute mark I went in store only to be ignored as the employees for standing around and attitude while getting my order (which was ready). Absolutely terrible experience!! Just go to any other Home Depot ( not the Coconut Creek Location).
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April 2022 by Brandon B.
Awful customer service! The people who are working the customer service registers are very rude! They never pick up the phone! The managers don't care either! I will be bringing my business to lowes across the street. At least they won't bother me for a receipt for my $6 return or be rude when asking for help! Hopefully one day they will fix this place!
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March 2022 by Holly S.
I want to take a moment to say the man working at the key kiosk (where the keys are made) on 3.7.22 at approx 11:30-12:00 was an absolute sweetheart! Thank you for all of your help. When I walked in I was greeted by a very friendly lady and had a nice employee assist with self checkout. Thank you!
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March 2022 by Andrea Z.
We came for blinds and Jamie helped us cut them. She has such a great disposition and it seems like she truly enjoys her job. She works very efficiently too! I would come back and ask for her help again.
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February 2022 by Isabella A.
Such a great place! I recently got paint and had the best help from Sharon. Highly recommend going there!
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January 2022 by Norma Torres
I have a concerned Home Depot offered a complementary water testing and a gift car the person that went to my hose was selling water filter and pushing me to buy it reminder me a time share selling nightmare
