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September 2023 by Ann M.
I stopped by for assistance and got help with my device about email issue. The man helped me receive emails from my old phone.
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August 2023 by Jonathan Jordan
Tre will hook you up! Had Apple I-8+ upgraded to I-13! He set it up, told me any upfront fees.FYI: This is a franchise!Sometimes you need to go to official AT&T store!Store got busy, he was only one there!However he multitask with everyone & I was out of there and happy!Gives his name & #, any issues call!!!
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April 2023 by Laura Jane
I'd been really frustrated dealing with an AT&T store in Pembroke Pines; they'd made a mess of my account and left me feeling fed up with AT&T, after having been with them for almost 25 years. But someone recommended the Cooper City location, and wow - what a great experience! I visited with them last week, and Lori and Kamar were able to easily resolve the issues created by the Pines location. I was so pleased with their professionalism and knowledge, that I decided to upgrade my phone. I'd been adamant that I wasn't going to make any other changes because of my lousy experience, but after meeting and working with them, my faith in AT&T was restored. I went in this morning and Kamar quickly set up my new phone, made sure I was comfortable with it, added the screen protector and case, and walked me through some of the changes I wanted to make. He was patient, friendly but professional, and as I said, restored my faith in AT&T. Their location won't be my first choice next time someone in my family needs a new phone. It will be my ONLY choice. I hope the regional or district manager sees this review, because he/she really should know that their staff stands head and shoulders above the staff at nearby locations. I'm so glad that this location was recommended to me. I had to pass by several other stores to get to this one, but it was well worth it. Thank you to Kamar and Lori. You guys are great!
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January 2023 by Omar Gordon
The associate was very knowledgeable, and took no time to do what he needed to do to provide me with my lifeline
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December 2022 by Tammy Slaughter
Richard was amazing to work with! He helped us save a bunch of money on our bill and was super knowledgeable about all the products we wanted to buy!
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October 2022 by Yesenia Taveras
Richard and Sebastian at the Cooper City store were beyond helpful and provided excellent customer service. I was switching from an android to an iPhone and it took quite a while! Richard and Sebastian were patient and made the process very smooth. I definitely recommend this store and am grateful for the wonderful customer experience I received.
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October 2022 by Claudia Cee
For once the reviews are accurate. This store because led by Richard (manager) is a professional, customer service oriented, and a amazing store. Do not I repeat Do NOT visit pembroke pines stores. Richardaccomplished in 1 hour what no other store/mgr could in 1 week. Regardless which part of Broward you reside, it's worth the drive to Cooper city. This is a very well run ship. At and t needs to know how much of an asset Richard and this location is to your company. Thanks for providing optimal service.. after an extremely week of frustration with at&t customer service I'm grateful for you giving me hope that I can shop at at&t (at your store) in the future
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September 2022 by Dwight K Vander Linde
Richard at store 650 was incredibly helpful, knowledgeable and down right honest to deal with. I highly recommend him.
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June 2022 by Linda Samela
I will rate my experience with Dominick as an A+across the board with friendly courtesy and informative patience from beginning to the end if my purchase !!
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May 2022 by Jesse Perez
My cellphone completely died with another carrier and spent 2 days without a cellphone. I decided to take my business to AT&T. Big shout to Dominick! He helped safe the day, got me a new account, and ported my old number. Got me the iPhone 13 Pro Max and with all the accessories. Thanks again Dominick!!
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May 2022 by Victoria Buergo
I had a huge, frustrating issue with transferring my number but Chad & Dominic were VERY helpful, and understanding. Hours of going back and forth with my service provider and supervisors, but at the end of it all Dominic helped me set up a new number and I couldn’t be happier. Thank you both! I will definitely be back if I have any issues! :)
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May 2022 by Melody Driscoll
Very helpful and quick service! No line and offers every service you may want... upgrades, TV, fiber internet, i can pay my bill in the store, and they will order something for you for fast delivery if they dont have it in store. everyone was very friendly and knew what I wanted! 10/10 would choose this store over all others any day!
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January 2022 by debra clark
I don’t usually leave reviews but the two young men in the store at countryside shops in Cooper City were absolutely amazing. They saved me money on my wireless plan my DIRECTV and my Internet. They went out of their way to make sure that I had the best plans possible and never rushed me and answered all my questions and when I offered to buy them lunch they wouldn’t even except it lol! I highly recommend you visit the store if you need anything AT&T related.
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January 2022 by Joseph Rein
Very friendly service, I felt special. I highly recommend this store.
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December 2021 by Joseph Reichel
Gave this crew five stars because seven wasn't available! They really deserve the seven. THIS has got to be the BEST ATT Store in SOFLO. Low volume so customer attention is the ultimate. They set me up in such a manner that several other ATT stores couldn't or wouldn't. Greg and Louis provide the epitome of excellent customer service. Visited the store a few times now and the experience has been consistent. Check 'em out!