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July 2023 by adry0019
Very pleasant experience. Came to close an account and they were very helpful, as well as good customer service.
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June 2023 by Brandon M.
Don't even waste your time trying to call. They literally never answer the phone at any hour of the day, and the voice machine doesn't even give you the option to be put on hold till just a "try calling again goodbye". For such a big bank that utilizes their clients funds for there own gain you'd think at least that they'd have this figured out.
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December 2022 by sam jacob
Very friendly very helpful
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November 2022 by Amy C.
Terrible customer service. We have all of our personal and business accounts held with Chase. I asked specifically what documentation was needed to open an additional business account and was told only the standard EIN information. When I arrived at my appointment, I was told my husband also needed to be present. Opening accounts is standard practice at most banks, why wouldn't the branch be able to provide accurate information to gain more business.
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September 2022 by Tang Danny
Worst experience I ever had before, nobody answer the phone . I deposited my check at the ATM, but someone stole it and claimed it. That’s ridiculous
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March 2022 by Chase Bank
I called multiple time and the live time that says if you guys are busy or not are saying your not busy at all
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February 2022 by Judith M.
Poor customer service poor fraud security. my chase credit cards are always getting hacked!
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November 2021 by Mister J
Worst chase bank ever. Only one teller, only one old style walk up atm, and one at the drive through. This place needs an update.
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October 2021 by Florida Claimers Ted
Drive through is the tight area but it's a little crowded & cramped. I gave the 3 stars because the employees & location are good. Hours could be 8 to 6 like it was once. I've been going here since it was a Washington Mutual location.
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June 2021 by Jason Wingate
No sense of urgency!! Went to this branch for a wire transaction and sit there for over 50 minutes while the gentleman that was to assist me talked football with another individual. I do not have that kind of extra time to waist and had to leave.
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April 2021 by Kanievress
No customer service!
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March 2021 by Florida Claimers ScratchTed
Drive through is the tight area but it's a little crowded & cramped. I gave the 3 stars because the employees & location are good. Hours could be 8 to 6 like it was once. I've been going here since it was a Washington Mutual location.
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October 2020 by Steve Summerlin
It's adequate. Service is a bit slow.
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September 2020 by Nadia Sertyurek
I’ve been to better locations, this didn’t feel like chase.
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August 2020 by Sarah
Branch says its open, but noone is here to assist. Noone is answering the phone
