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March 2024 by Ali C
I am so disappointed I didn’t read the reviews BEFORE placing my order and paying. I’m writing this in hopes that you (the future disappointed customer) heed my warning and advice to read the reviews before hiring and or paying any kind of down payment.I had 2 very big birthdays coming up this year in March only one 1 day apart from one another. My daughter’s 16th birthday, and my father’s 80th birthday. Normally, every year we always go to Publix with our cake orders as they are not only beautiful cakes but delicious as well. This year however, I was going to be throwing my dad a pretty large surprise party where the cake was going to be the “centerpiece” of the party and I knew Publix wouldn’t be able to make such a complex and customized cake. My dad has this saying that he has been “the same size since Highschool” when referring to the fact that he’s had a 30 inch waist since as long as he can remember. So, i had googled to find an image of a cake close enough to the one in my mind for a cake decorator to run with and then proceeded to do something hunting for a local company that could make the dream a reality.That’s when i stumbled across Edible Creations. I left a message with them and the owner Lily got back to me the next day.I messaged her my reference photo and shared the ways that I’d thought she’d be able to tweek it to be able to suit my dad best. Originally she’d quoted me $280 for simply the sheet cake with a pair of jeans made of fondant laid over a butter cream background. **Attached is reference photo I’d sent to her with pink background.**I told her that I didn’t want to spend almost $300 for the cake so I was willing to compromise as long as she was able to get the point across with this cake.What we ended up with was SO EXTREMELY DISAPPOINTING I do not even have the words to articulate. First and foremost it was sloppy as hell. Second, the blue Lily used on the entire cake stained every single bit of skin it came into contact with. The taste of the cake was lackluster to say the least. I had chosen vanilla and chocolate with a dolce de leche filling of which when I finally ate the cake I tasted none at all. When everything was said and done I had paid $187.25 for a cake I wouldn’t have even paid $20 for to begin with. I was so busy the day of my dad’s party that I sent my cousins to go pick it up. They took 1 look at the cake and hurried to send me a picture knowing that it wasn’t at all what I wanted. My mom went ahead and made a phone call to Lily personally after the cake made it home to my house before my dad’s party. Simply just to make her aware of our thoughts. Not asking for a refund.You might ask, what was Lily’s response to my mom telling her that her paying customers were really disappointed with this cake? The answer would be extremely defensive, dismissive, and abrupt.I will never again hire edible creations. In fact because of this situation I don’t think I will ever again stray from Publix.
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December 2023 by KRISTINE COARD
The customer service/communication is not the greatest. I tried since June to order 1-2 dozen sugar cookies after I tasted the cookie at a previous party. They were soft, moist and decorated beautifully. After voicing my concerns as a comment on their Instagram page, they finally said we can make them. I wouldn’t have went through this if the cookies weren’t good. So I pick my 2 dozen up today and they weren’t as expected. They were hard and not moist. The decorations were nice but that’s it. It’s really sad that I went through all of this, paying $2.50 per cookie for it to be a bust.
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December 2023 by K H.
The customer service/communication is not the greatest. I tried since June to order 1-2 dozen sugar cookies after I tasted the cookie at a previous party. They were soft, moist and decorated beautifully. After voicing my concerns as a comment on their Instagram page, they finally said we can make them. I wouldn't have went through this if the cookies weren't good. So I pick my 2 dozen up today and they weren't as expected. They were hard and not moist. The decorations were nice but that's it. It's really sad that I went through all of this, paying $2.50 per cookie for it to be a bust
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September 2023 by Francisco J Peña
As always we do, we trusted Eddible Creations Cakes to design and make our Grand Twins 3rd Birthday Cake. What was my daughter’s dream was perfectly executed in a magic way!Everything looked beautiful and tasted even better.Loved how much care was put into designing and elaborating such piece of art.The whole experience from start to finish was excellent. We always recommend this business to anyone interested in getting the best cake in town!!!
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August 2023 by pygmypuff85
Choosing Edible Creations to make our wedding cake was an easy decision. When we went for our cake tasting, my husband and I were blown away by the number of choices that we were given. We fell in love with their lemon cake with buttercream frosting. It was exactly what we wanted for a summer wedding. It was so moist and refreshing! The entire night guests were coming up to us to ask where we got our wedding cake. Everyone absolutely loved the lemon flavor! It looked just as beautiful as it tasted. We requested a beach theme wedding cake and Edible Creations definitely delivered. It was covered with beautiful shells, starfish, and bubbles. When the cake was accidently delivered without the brown sugar sand, the owner from Edible Creations immediately came by to add the sand. They even allowed us to make the top tier of our cake a different flavor without extra cost. We chose to make it pineapple. Traditionally the bride and groom are supposed to save the top tier for their one year anniversary, but my husband and I couldn’t resist. The pineapple was so delicious! We plan on going back to Edible Creations on our anniversary to order another cake. It was so good!
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May 2023 by Megan Stookey
Their customer service is terrible. I found them by googling them and found they do cake push pops (per their website) which is why I contacted them, then sent multiple weird emails and said they dont do that. They are advertising things they dont offer. Highly dont recommend.
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February 2023 by Maria D.
I ordered a cake through Grubhub for my friend that was in Florida for her birthday. Online they only offer a basic chocolate cake and you're able to purchase a topper for a fee. I called the morning of to make sure they had received my order. Whoever answered the phone was extremely nice and helpful. She asked me if I would like to add flowers to the cake, which of course I said yes. My friend sent me a picture of her cake and it was just beautiful. This place went above and beyond. I am from LA but this is the kind of service that should be provided everywhere. Extremely grateful
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December 2022 by Jamesha Ellis
Used them for my wedding and don't regret it. There communication was great and the cake was delicious. Definitely would recommend.
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July 2022 by Jamesha Bolden
Used them for my wedding and don't regret it. There communication was great and the cake was delicious. Definitely would recommend.
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June 2022 by Staci Appelbaum
Our cake was amazing and decorated so beautifully! It was exactly what I wanted, and the cake tasted so great! I can’t wait to eat our cake topper on our anniversary. Edible Creations was very easy to work with and very professional. I highly recommend this cake shop!
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March 2022 by Melannie Alonso
The most professional and quick bakery I’ve ever purchased from. They literally made me a cake in less than 24 hours. They are extremely sweet and kind people. Also the flavors of the cake were amazing. You will defiantly hear from us again. They will not disappoint you. Thank you again for making such an amazing cake on a short notice! My mother in law loved it!
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December 2021 by Li Mora
I came to this place right before the pandemic started so I had to cancel my order because I had to cancel my event. Everyone else I had a contract with, including the restaurant, waived their cancelation fee because obvious reasons, but this place. They charged me $50 and they had not even started making what I ordered. I told them that I understand about their cancelation policy, but it was a pandemic where it was no one's fault so at least reduce the $50 to half ($25) where both don't lose everything, but she didn't want to. I lost the $50, but at the end she lost much more because I was planning to come here for other events and I'm definitely not now plus I won't recommend this place to anyone. Not a smart business move and greedy. I also found her, the owner, somewhat rude when dealing with this situation the way she wrote back to me saying I had to understand that she doesn't work for free, etc, but she had not even started doing my order yet. I guess I paid $50 for the tasting I had before placing my order. ?♂️
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September 2021 by Nicole Al-buhaisi
We just had our wedding yesterday and we were completely blown away when we first laid eyes on our cake at how beautiful and perfect they created it. It was just like the picture that we gave them the only difference is that we requested different colors than the picture and they nailed it! Perfection!!! We love this place, we were extremely happy with the cake and it made our special day so much more perfect than we expected. The cake flavors were absolutely delicious as well. We would definitely recommend Edible Creations to anyone who is looking for a specific cake for a special occasion.
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August 2021 by Yolanda Arroyo
I put in an order for my daughters engagement celebration. Lilly (the owner) made her cake just perfect. I sent her a picture of what I wanted and she made it exactly like the picture I sent her. My guests loved the cake, they said it was so moist and delicious. Jenny who took my order was very polite and explained the price and details. I recommend this bakey very highly. Thank you for making my daughter so happy she loved it.
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June 2021 by Akelia T.
They made a coco melon themed birthday cake for my daughter who turned two in may. I was 100% happy with the results and so was everyone else who saw and ate the cake. I did half vanilla half chocolate. Not only did it come out exactly how I wanted, it tasted delicious too. Thank you edible creations. Will definitely do business with them in the future.
