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“Alexander Erdellan was the best sales person you could imagine, he helped me pick the most comfortable dreamy matress . 1000% recommend . Best experience for to find my new mattress bed”
“We had the best experience with Chris. He was so patient and helpful when choosing a mattress. He walked us through all the details of each mattress and took his time explaining the benefits of each one. When we decided on the mattress, he made sure that we got it delivered quickly before family was coming in for the holidays. He went above and beyond and we can't recommend him enough. Thank you!”
10AM - 8PM
3231 SW 160th Ave #103, Miramar
Mattress Stores
“I had a fantastic experience with Jean at Mattress Firm! He was knowledgeable, friendly, and really took the time to understand my sleep needs. With his guidance, I found the perfect mattress without any pressure. I highly recommend Jean for anyone looking to improve their sleep experience!”
“Our sales representative Bruce and Miriam at the Pembroke Pines location were fantastic. They were very patient, never rushed us, and took their time with us. It made a pleasure purchasing my kids bedroom set and our sofas.”
10AM - 9PM
11013 Pines Blvd, Pembroke Pines
Mattress Stores
“James was very up front when helping me decide on a mattress. He explained in detail the pros and cons of the two I was considering which helped in my decision. The online payment process was easy to navigate as well.”
“Sylvie and Cliff were outstanding. Helped me with any questions I had and were very informative, friendly, and knowledgeable. Made the process go smooth as possible.”
“I Highly recommend this place! I got the most comfortable mattress from them ! They are super nice and super professional! Great costumer service and reasonable prices.”
“⭐ An Unbeatable Experience: Guillermo at Mattress Firm Pembroke Pines is Exceptional!
I cannot recommend the Mattress Firm store in Pembroke Pines highly enough, especially because of the manager, Guillermo.
Over the years, I've purchased several mattresses from this location, and the reason I keep coming back is simple: Guillermo’s top-notch customer service and deep product knowledge. He has always made the buying process smooth, personalized, and stress-free.
Outstanding Support During a Warranty Claim
Recently, we had to file a warranty claim, which can often be a frustrating experience with any company. However, Guillermo turned a potential headache into an incredibly smooth and easy process.
* Exceptional Guidance: He was right there with us every step of the way, clearly explaining the documentation needed and the timeline to expect.
* Proactive and Prompt: He ensured all the necessary steps were completed correctly and efficiently, preventing delays and confusion.
* Unmatched Professionalism: His ability to manage the claim while maintaining a friendly, reassuring, and professional demeanor truly sets him apart.
In an industry where post-sale support can be hit-or-miss, Guillermo has demonstrated that his commitment to the customer extends far beyond the sale. He is a true credit to the Mattress Firm team, and because of his integrity and service, he has earned a customer for life.
If you are looking for a new mattress in the Pembroke Pines area, go see Guillermo! You will not be disappointed.”
“Andrea López is the best Sales Associate in the store! She was very kind, knowledgeable and patience with our furniture needs. She walked us through the whole process of making the decision and selection of the furniture we really liked. If you want to have the best customer experience and satisfaction buying your furniture, definitely ask for Andrea Lopez and you won’t regret it.”
“David was the best. We walked in the showroom not knowing if our dream couch would fit in our living room but David assured and assisted us on how we can make it work. Anytime I need furniture again I will be asking for David to help me out.”
10AM - 9PM
15805 Pines Blvd, Pembroke Pines
Mattress Stores
“I visited the store this morning and met with Carlos and he was very professional and helpful. He showed me different mattresses until I locked in on one. Next I told him that I needed a box spring and he gave me advice to get an adjustable platform which actually saved me money. I told him that I was a disabled veteran and he thanked me for my service and sacrifice. Him saying that was a great thing and made me feel proud. To end this review I would like to thank Carlos for all that he did for me today.”
“Came in to the store not knowing what my husband and I were looking for. We only knew were wanted something comfortable. Fernando was super helpful. Showed us a wide variety of mattresses with a lot of different comfort levels. He gave us plenty of time and answered any questions we had. Once we decided, it wasn’t difficult to set up payment and delivery with delivery being next day which was amazing. Overall a very good experience all around and recommend this store if you’re in need of a super comfy mattress.”
“I came back for a protector for my wife she is extremely sasitfied she loves Mattress Firm Davie South Kanitta and Enrique are awesome very professional kind compassionate great customer service excellent bueno highly recommend please go see them”
“We had an outstanding experience purchasing a Tempurpedic mattress with Kathy Li at Mattress Firm in Oakwood Plaza!
From the moment we walked in, she was warm, attentive, and incredibly knowledgeable about every mattress in the showroom. She took the time to understand our sleep habits, answer all our questions, and guide us through several options without ever making us feel rushed or pressured.
What truly stood out was her honesty and genuine desire to help us find the right mattress for us. Thank you!
We highly recommend asking for Kathy Li.”
“I absolutely recommend Diana! She was an awesome help in choosing the right mattress for my comfort. She was very knowledgeable about the material of the mattresses. She had awesome customer service! I would definitely recommend Diana on Pines blvd if you are looking for a mattress!”
“Steven is the bestest ever!! He was such an energetic and enthusiastic salesman it made us so excited for our new bed and we knew we were in good hands. He was so quick and exceeded expectations. When an issue arose (not steven’s fault at all) he took responsibility and apologized and made sure it was resolved quickly and called to follow up that all was good. Steven is the man!!!!!”
“⭐️⭐️⭐️⭐️⭐️
For the past few months, I had been meaning to go mattress shopping. Yesterday, I unexpectedly walked into Mattress Firm on Hollywood Blvd (441) and met Felipe N. From the moment we connected, the experience was effortless.
Felipe spent about 45 minutes with me—no rush, no pressure at all. He allowed me to test multiple mattresses and took the time to thoroughly educate me on each option in the store. His knowledge was impressive, and his recommendations were thoughtful and aligned with my needs. I never felt judged or pushed to buy.
I didn’t purchase that same day. Felipe gave me his number and let me know he would be at the Hallandale location the next day and mentioned there might be a few additional options to explore. I returned the following day, and just like that, I purchased the Posturepedic® Elite Brenham II 16” Medium Euro Top Mattress (King size with pillow top)—a truly beautiful and comfortable mattress.
From beginning to end, the entire process felt like an easy breeze, a true walk in the park. Felipe was present, patient, and supportive both visits, guiding me every step of the way with genuine care and professionalism.
I can’t wait for my delivery. Thank you, Felipe—keep shining. May God bless you.”
“We had a great Murphy Bed installed by the most professional, neat, experience people in my condo Triton Towers in Miami Beach Fl. We had the best experience ever would certainly recommend Murphy Bed Sales and Service. The attention to detail is amazing.”
“We had a wonderful experience at Ashley Furniture thanks to our salesperson, Sandra. She was cordial, attentive, and very knowledgeable about the store’s inventory, which made the shopping process smooth and enjoyable. Sandra took the time to listen to our needs and guided us to the perfect pieces for our home. We truly appreciate her professionalism and friendly approach. We would highly recommend Sandra to anyone shopping for furniture, and we are happy to say we’re loyal fans of Ashley Furniture store!”
“We purchased a bedroom set in May 2023, and Chris truly listened to what we wanted and made it happen. At the same time, we bought a king-size mattress from Biscayne Bedding, known for supplying Disney, which gave us confidence—along with the 10-year non-prorated warranty.
About 2½ years later, the mattress began sagging. Chris immediately reassured us and asked Jennifer to help start the warranty claim. Jennifer provided clear instructions, and within a week and a half, our replacement mattress arrived. Marvin, the delivery driver, was prompt, set everything up, and removed the old mattress.
While defects can happen, the team at Beds Best Bargain stood by their warranty and resolved the issue quickly and professionally. We’re very pleased with the service and would gladly recommend them to a friend.
Mr & Mrs. Roth”
“Sales Rep. Leiny Castro was exceptional! We went in to purchase a mattress for my mom and she was extremely patient; took her time answering questions and addressed all of our concerns. The managers were also fantastic.”
“My experience here was AMAZING!!!! The process was super fast! I got approved fast and Tony got me all set in a jiffy with the paperwork! I was offered a complimentary drink while I filled out my paperwork! Tony really made me a happy girl!!!!!”
“Please go visit this place. The prices are affordable, and the delivery fee is affordable as well. Management is so helpful and answers all questions that you may have. I would recommend them to anyone. You will not be disappointed.”
“Thrilled with my Selections!! Laura Suarez @ Sawgrass location was a Gem!! Incredibly helpful and attentive. Her follow through and communication was on point. Members of her team were also very warm and welcoming in the store. Great atmosphere!! Thank you for such excellent service!”
“We had a wonderful experience at this l9cation of Sleep Number, thanks especially to Stephanie. Her customer service was outstanding—she was patient, knowledgeable, and truly cared about helping us find the right mattress and great follow up.
My husband and I have a newborn, so good rest is incredibly important to us right now. Since getting our Sleep Number mattress, we’ve honestly been resting better than we imagined possible. It has made such a difference during this season of broken sleep, and we’re so grateful.
Thank you, Stephanie, for making the entire experience smooth and enjoyable. We highly recommend Sleep Number!”
“We had an amazing experience thanks to Afonso! He helped us choose a king mattress and two twins for our home, and he was incredibly kind throughout the whole process. He gave us so much attention, explained all the options, and made sure we found the perfect fit for our needs. Super charismatic, patient, and genuinely helpful. Highly recommend asking for Afonso if you’re looking for great service!”
“We went to the Pembroke store for the first time we were met by one of the most knowledgeable sales rep.we’ve ever dealt with. She is no other than Anna Syed she was very professional and courteous.She answered all our question and made some very good suggestions and took time to explain all our options.We just went to look at the products they offer with the intention of returning at a later date to make a purchase and we left purchasing a beautiful bedroom set.She made sure we were very satisfied before leaving we’re just waiting for the delivery.We wholeheartedly awarded her 5 Stars. Thank you Aamna for a job well done.”
“This was the first time we shopped at Baer’s. We ordered a mattress, a sofa, and a chair with the help of Rico. Rico was informative, friendly, and efficient during the process. Our mattress was scheduled for delivery within a week (could have arrived sooner, but we weren’t going to be home). Communication was excellent for the mattress delivery. I received texts and emails confirming delivery date, a window of time the night before, and then a phone call when the driver was 30 minutes away. Billy was our delivery man and he was excellent as well. The delivery team was in Baer’s uniforms, very friendly, took care in delivering the mattress, and making sure we were satisfied. So far, our experience with Baer’s has been flawless. Our sofa and chair will be delivered in July, so I’ll update once we receive it.”
11AM - 7PM
4200 NW 167th St, Miami Gardens
Mattress Stores
“have been an El Dorado customer for many many years. I’ve always been satisfied with my purchases and service. However, this time around I had the pleasure to have dealt with Blanca Molina. She is exceptional and very knowledgeable. She answered all my questions and was very professional and patient. I highly recommend Mrs.Molina if you want a pleasant shopping experience.”
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“Looking for high end mattress and great price please shop local Ralph was so helpful and knowledgeable I explained what I was looking for and the first matress he showed was exactly what I wanted and prices are so affordable I upgraded to a kings size!!!Thank you again Ralph???”