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November 2023 by Terry W
Angel and his team run a very nice store. They always help and are knowledgeable. I've had everything done there from repairs, replacements, restoration and sales/service. My new pool heater works great (Angels recommendation) and the new pool pump and re-piping (valve replacement) of the filter system are great too. I recommend them if you need anything.
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September 2023 by Regino Gonzalez
The team at Pinch a Penny, Joe and Francesca, are the best and most patient employees. Thank you for everything! We are happy to be part of the family!
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September 2023 by Mark Introcaso
So very helpful and pleasant! They keep my pool looking like new. Highly recommend them to anybody who needs a pool service or pool store
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September 2023 by Maina G
Francesca and Joe gave me excellent service and saved me a bunch of money on a repair for my pool robot that was out of warranty. Always great service here!
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September 2023 by Dayron Baez
I have to write this review due to the pure incompetence of the people running this location and poor customer service. Yesterday I come home to find my pool vacuum is missing. Few hours later I get a knock on my door from my neighbor 2 doors down saying that her pool people (Pinch a Peeny) had accidentally went into my backyard and taken my vacuum thinking it was hers to be repaired. She told me they would be “repairing mine.” Which I found strange since I have my own pool serviced (Blue Coast Pools) and nothing was wrong with my vacuum . Who are excellent might i add. Today, I come home and I see my vacuum dismantled sitting next to my pool. I simply called to ask if they could please return things the way they found it. I didn’t think this was unreasonable. Considering someone trespassed into my priority while my wife with a 3 week old baby is sleeping. Instead of getting an apology, I get told they didn’t install it because it was broken?! I explained that couldn’t be correct since my pool has been serviced for years with no issue. He continued to insult me, claiming I knew nothing about pools. I’m honestly in shock. I don’t know where they find these people. They really don’t care. These are the people who will service your pool while you aren’t home. Can you really trust them? They can’t even go to the right house. Save yourself the headache and go somewhere else. This location cannot be trusted.
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September 2023 by Dayron B.
I have to write this review due to the pure incompetence of the people running this location and poor customer service. Yesterday I come home to find my pool vacuum is missing. Few hours later I get a knock on my door from my neighbor 2 doors down saying that her pool people (Pinch a Peeny) had accidentally went into my backyard and taken my vacuum thinking it was hers to be repaired. She told me they would be "repairing mine." Which I found strange since I have my own pool serviced (Blue Coast Pools) and nothing was wrong with my vacuum . Who are excellent might i add. Today, I come home and I see my vacuum dismantled sitting next to my pool. I simply called to ask if they could please return things the way they found it. I didn't think this was unreasonable. Considering someone trespassed into my priority while my wife with a 3 week old baby is sleeping. Instead of getting an apology, I get told they didn't install it because it was broken?! I explained that couldn't be correct since my pool has been serviced for years with no issue. He continued to insult me, claiming I knew nothing about pools. I'm honestly in shock. I don't know where they find these people. They really don't care. These are the people who will service your pool while you aren't home. Can you really trust them? They can't even go to the right house. Save yourself the headache and go somewhere else. This location cannot be trusted.
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August 2023 by Steven C Gallo
Francesca, Joe, and Angel are the best pool experts in town!!! In just 3 visits my pool went from green and all the numbers out wack, to crystal clear and all the numbers being perfect!This crew knows what they talking about!Thanks!Steve
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August 2023 by Yeendy
Great Team!!! They help us on the spot and always with a useful advice. I highly recommend this store!!!
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August 2023 by Jon E.
Angel and his staff did a great job on our pool renovation. We had multiple issues with our pool and Angel's cost estimation was thousands less than his competitors. Angel worked with our schedule allowing us time to come into his shop to pick both our Diamond Brite color and tile choice. Angel made sure our picks were in stock before attempting to schedule the renovation job. Given the horrible thunderstorms and heat, Angel was able to give ample notice as to when he and his crew could commence the renovation. The complete job took 4 days which involved resurfacing our pool with Diamond Brite and new tile; replacing pool light, replacing pool filter container and replacing all valves. Angel and his crew worked tirelessly under excruciating conditions. My wife and I could not be more pleased with the great job they did. I highly recommend Angel and his crew for all your pool repairs.
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July 2023 by jason smith
So I finally found a store that has found the “secret sauce”! The team that helps you is on top of their game. One particular employee “Fran” worked with me for weeks to get my pool balanced and beautiful once again. In this day and age to find people that are able to do their job is difficult, but then to find someone that authentically cares is AMAZING! Thank you Pinch a Penny COOPER CITY!
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July 2023 by Paul T.
The absolute worst pool service!!! BEWARE. I've had a pool in various homes I've owned over many years. I have never taken time to give a negative review about anyone or anything. However, I feel compelled to write this review.
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April 2023 by E Sheldon Dampman
We tried using PAP with Angel for the resurfacing of our pool referred to us by our neighbor. I called Monday 4/10 he stated he's busy when he gets back to the office he'd Google earth and send me an estimate, no response. I text Tuesday no response. He finally calls back Friday and still to busy to give me an estimate, we agreed to get together Monday or Tuesday morning for the estimate, and still nothing from him no call, no text no estimate!! l Tried calling my location, Taft Street, to get away from Angel and they just want to refer me back to him Um, I shouldn't have to keep calling and chasingdown someone to try and give them my business, unacceptable! So now we'll use another company to resurface our pool and no longer get our pool supplies from PAP either!! You don't want my business for resurfacing then you don't need my business for pool supplies either, sad we've been using you guys for 15 years.
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February 2023 by Jonathan Blatter
Great work. Work was scheduled for today 2/10/23. Angel called and asked if he could install the pool light a day earlier. We are delighted with the results. Highly recommend Angel and Pinch-A-Penny #211. Thank you.
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September 2022 by leslie osborne
Thank you , Angel , for your knowledge and diligence in assisting us with our pool dilemma!You’ve earned a customer, and we appreciate you!
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August 2022 by Maria Ezpeleta
Great place to shop very knowledgeable about pool supplies servicing and products always a delight to visit