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June 2025 by Norma Aguirre
One of the best pharmacy clinics I’ve been to. Annery Díaz was exceptional, kind and attentive. Listen and thoroughly took care of my symptoms.
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March 2024 by Alyssa Rudolph
If you're uninsured and looking for an affordable option, I wouldn't recommend this clinic. My boyfriend, who is currently uninsured, needed medication for a cold last month. We found an advertisement online for the Walgreens Clinic, which claimed to offer "low and upfront fees" for uninsured individuals, with prices ranging from "$33-75." So, we decided to try it out. He saw ARNP Christine Ann Bohan for 5 minutes; she listened to his lungs, examined his throat, and ears, prescribed medication, and we were out the door. That was it; I witnessed the whole encounter. No tests or rapid screens were conducted. Two days later, we received a bill for $507, claiming the visit lasted "45-59 minutes" with a moderate CPT code of 99204. The clinic up-coded an uninsured patient, in attempt to steal money from a vulnerable population; this is a type of medical fraud and it is unethical. For those unfamiliar with medical billing, this clinic essentially charged us for a brand new refrigerator when all we requested was a cup of ice. So if you're uninsured, I strongly do no recommend this clinic, you'll find greater cost savings by going to an Urgent Care center.
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September 2023 by Carrie S.
This store has gotten so bad! I've been going here for years and now I have had the worst experiences ever!I went inside to get a prescription and there was a line with one person at the counter. I decided to pick up a couple things in the store and go to outside pickup.When I got to the register the woman didn't know how to operate the register and kept trying to ring the guy for 15 minutes! All the while they were calling for someone to go to the cosmetic counter and no one showed up.I left my basket and walked out.I drove around to the prescription pickup lane and was behind one car.I turned my car off it was taking so long.Two cars behind me finally had enough as it was now about 20 minutes and this guy still was waiting. The cars behind me pulled out and so did I! On my way home I get the automated call from Walgreens that I have a prescription to pick up! I cannot stand this place and am moving my business to another store! It's completely ghetto!
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August 2023 by Vn Mc
Clinic is well run by great professionals. Wait time wasn't long at all. T.M. was friendly and thorough. Deserving of 10 stars!
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February 2023 by Mary F.
This Walgreens is in a lovely community so it is particularly disappointing that it is so awful. Regardless of the hour they rarely pick up the phone in any of the departments. When I wanted to check on Covid vaccine availability after 4 hours on and off on hold I finally just went to another Walgreens which is 5 minutes away. There used to be a really nice man who worked there and he is never there when I am. I have a few bad experiences in this location so try not to go there but when I'm walking, it is most convenient. A few weeks ago I had placed multiple online photo orders and was notified by email they were ready. When I got there a woman said it was too late to come but I said I just got the emails and the store is still opened. She literally ignored me and went on with whatever she was doing so I walked around and found a manager. The photos were paid for so they just had to hand them to me. The manager said I shouldn't have come so late and she couldn't find the photos. Eventually, they did.Early today I place an online photo order and got an email saying it would be ready in the afternoon. It was for one greeting card and at 7pm I hadn't received confirmation so tried reaching the photo department for an hour. No one picked up and I was transferred to another department where no one picked up. I finally went in person at 8pm and the folded card was printed on a 4 x 6 single sheet. While they were redoing it (took 45 minutes in the store) I figured I check out the 50% off Valentines merchandise/candy. The items rang up full price even though literally on the shelf next to the sign. That same manager said they weren't on sale and could be sold for Christmas. I'm not sure what she meant but she wouldn't honor the sign. This was not an isolated misplace item. It was one of 8 items! None came up 50% off.Most significantly, while I was there, there was a verbal altercation between another customer and this manager. There was yelling an accusations of bait and switch, etc. I just wanted to leave so paid and left. The photo card was not done correctly!
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January 2023 by Rudy
Far SUPERIOR to CVS Minute Clinic! First of all, they had availability to see patients, secondly the nurse practitioner was very skilled, and finally, the entire experience was very comfortable, private and efficient with time.
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January 2023 by Leonor Rivera
Excellent care, the nurse very empathizes with the patients, Very kind.
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December 2022 by Sarah M.
The holiday cards are dreadful. I had spent so much time getting pictures together and I was absolutely gutted when I saw what they looked like. The quality would have been better if I'd printed them off at home.
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June 2022 by HUGH K.
If there was an award for the worst customer service, this place would have a trophy case full of them. Standing in a line of a dozen or more people because there is only one register open is inexcusable, made even worse by the customers with fistfuls of redemption coupons that make the transaction take 4 times as long. Hire more damn people, and make the customers with coupons wait in a separate line.
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January 2022 by Gloria Ambrose
Very disappointed in how I was treated. I called the 800 number and made an appointment. I specifically asked how much a work physical was going to cost me. They said $40.00. When I showed up to my appointment they told me it wasn’t $40.00 it was $75.00 and that it wasn’t covered by my insurance. I didn’t say much, I just told them that they had quoted me $40.00, but regardless I went ahead and paid the $75.00. I soon receive a bill from them saying I owed them $26.85 that my insurance only paid $50.00 So now not only did I pay, but my insurance also paid for it as well and they are trying to get me to pay another $26.00. I don’t know how they think this morally right. How can they do this to people? This is evil, wicked, immoral, and reprehensible. Point blank stealing fromhard working people. Just not right! I would think twice before going there for anything. Beware!!!!
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November 2021 by Grecia C.
Horrible customer care, I have to call 4 times for someone to answer the phone. The medicine that the dr prescribed was not cover by my insurance . The pharmacy made me call urgent care so they could switch the medication. I was told by Urgent care that is the pharmacist job to call the doctor. They do not care about the patients . luckily the lady at the urgent care helped me. Do not go to that pharmacy
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August 2021 by Riftur S.
I have been going to this Walgreens pharmacy for 6 years and have not had any issues filling my prescriptions. In June, the pharmacy manager quit and now I am unable to get my prescriptions on time since then. No one answers the phone now and if they do, you get hung up on. They also never have my medications in stock anymore. I am having the same experience as the user below me.
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August 2021 by Linda K.
This is the absolute worst Walgreens pharmacy I've ever been to. They never have stock in any meds. None of what I'm filling is exotic. Just basic meds. They half fill my prescriptions and say they will order the remainder and they never get it. I call to see if the remainder has shown up as they promised and the phone is picked up, I'm placed back on hold over and over until someone finally hangs up on me. I waited an hour and 50 minutes on hold before giving up. Today in the store they asked me to wait while they got it ready. I waited 45 minutes to then be told they hadn't checked in their order yet. I had to get back in line and ask again to find this information out. No one was ever going to address me sitting there waiting. I think I could have sat there all day and they would have ignored me. And they look at you like you're crazy when you get testy. No one wants to wait unnecessarily for 45 minutes in a pharmacy. They are giving Covid shots right in the same area for the pharmacy pick up. Why they think it's acceptable to have all these people congregated in one small area in the back of the pharmacy is a mystery to me. And anyone who has had a Covid shot knows there is a 10-15 minute waiting period after the shot for observation. No observation going on here, People are walking right out after that shot. I hope they don't find anyone in their parking lot that's had a severe adverse reaction due to their negligence. Again, this is the worst pharmacy I've ever been to.
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January 2021 by Lacy N
Very helpful. Had to get my school vaccines there. Everything was a smooth process. They made everything so straightforward. Loved it.
