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July 2023 by Beatriz Rosales
What a great services, Henry help us a lot , He guided us to solve a problem, The customer support was great also, Thank you for your support and help
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April 2023 by Valentin Petrusan
Great people every time I come in????
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March 2022 by Merlyn Cruz
Worst AMSCOT EVER !!! Poor customer Service. The employees are very incompetent and unprofessional.
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February 2022 by Daniela Monge
Steve is completely unprofessional. Does not know the concept of working at a customer service business. Both employees keep speaking among each and have completely ignored me at the window.
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October 2021 by Eduardo Miguel Segundo (Eddie)
Always professional, fast...few places to purchase a sunpass and add funds.
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April 2021 by Psyco Baby
Horrible customer service. I was helped by a lady named YOLI and she had the worst attitude for no reason. I always change my checks here and never had a problem. This lady made my life impossible for no apparent reason. Wouldn’t recommend to anybody.
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June 2020 by Jorge Fouche
(Translated by Google) Today in this mascot store something very unpleasant happened to me and I did not feel the support from Amscot, it happens that I show up today Saturday around 3: pm to make a change of two checks, one for $ 555 and another for $ 85. Dollars , while they were checking my checks, he asked the girl who was attending me to inform me about a payment that was pending, with them in the following week,After a few minutes of waiting the same girl attends me, giving me back $ 66 of $ 600. What should she give me after deducting the interest that she told me they would discount for each check, I ask her why only $ 66 and she tells me that she made the payment that I had pending.I am amazed at the action she took without my authorization, and for more she begins to attend to me. Another different girl who began to attend to me with rudeness and lack of professionalism, I explain that perhaps there was a misunderstanding but that I was willing to cooperate despite the fact that I was wasting my time unnecessarily, they ignored me attending to two clients who followed behind me, if I didn't even disprove the reason why I was waiting I am anxious for an answer and when he tells me that they are waiting for an answer, a long wait to finally disarm that there was no refund and I replied that I had to find a solution because I only came to exchange two checks because I needed the cash And I can't leave without my money because of a worker's mistake. From your own company, I don't know what attention you pay to this writing, but it happened like this, and I think it is not necessary to go through things like this,(Original)Hoy en esta tienda de mascot me sucedió algo muy desagradable y no sentí el apoyo por parte de Amscot , sucede que me presento hoy sábado alrededor de las 3:pm a realizar un cambio de dos cheque uno de $555 y otro de $ 85. Dólares , mientras comprobaban mis cheque , le preguntó a la chica que me atendía que me informara acerca de un pago que tenía pendiente, Con ellos en la siguiente semana , Después de unos minutos de espera me atiende la misma chica devolviéndome $66 de $600. Que debería darme después de descontar el interés que ella misma me dijo que descontarían por cada cheque , le pregunto que porque solo $66 y me dice que ella realizó el pago que yo tenía pendiente . Me quedo asombrado con la acción que ella tomó sin mi autorización , y para mas me comienza atender. Otra chica diferente la cual comenzó a atenderme con grosería y falta de profesionalidad , le explico que quizás hubo un mal entendido pero que estaba dispuesto a cooperar apesar de que estaba perdiendo mi tiempo innecesariamente , me ignoraron atendiendo a dos clientes que seguían detrás de mi , si ni siquiera desirmé el motivo por el cual yo estaba esperando Me dirijo ansioso por una respuesta y es cundo me dice que están esperando por una respuesta , larga espera para al final desarme que no se podía hacer devolución y le respondí que buscar alguna solución porque solo venia a cambiar dos cheques por que necesitaba el dinero cash y no puedo irme sin mi dinero por un error de un trabajador. De su propia compañía , no se que atención le pongan a este escrito pero sucedió asi , y pienso que no es necesario pasar por cosas como estas ,
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March 2020 by Lazaro Delgado
Terrible experience associate is talking bad trying to talk smart and have a huge attitude terrible customer service don’t recommend don’t get (yoli) she gets in your business and is very rude DONT RECOMMEND TERRIBLE EXPERIENCE!! Always trying to get into people business when that’s NOT her job !! Terrible service!!
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December 2019 by Vanessa D.
Quick and easy, very nice staff! :) went in to cash my check and did it for a very low price
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December 2019 by Leandro Cruz
(Translated by Google) Perfect with the service but not complete there is a boy called henrry with reddish hair that does not treat the client well throws the papers and the pen by the vent I do not think he is tall to work with people
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November 2019 by Vladimir Garcia
Long waiting time ,most of the time only one clerk at the window?
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October 2019 by Víctor Jara
(Translated by Google) Pity service, when I arrived a lady with all messy hair she reluctantly tells me that she can attend me through a window that she indicates previously and then makes me wait a long time, and when I explain that I want to notarize a document, she turns to ask to another colleague if he wishes to notarize a document, and he reluctantly approaches it too and when he finishes notarizing the document he gives it to me, and leaves without saying a word. (as if it were a robot). I wouldn't give him a single star.
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September 2019 by Michael T.
Terrible. What is your criteria for cashing a check? I brought in 2 totally legit checks and they rejected them. Ok fine the competitor made out nicely. Your loss
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May 2019 by Farid Z.
Feels like a big scam store. Previous review is totally right. Came to pick up money through western union. Done that for years in other locations, and I've never been asked to fill up infos including my social security number. That says enough!
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May 2019 by Ugljesa Knezevic
Scammers don't bother, they are juts going to try and steal your information and sell it. Worst people ever
