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March 2024 by Maine Linois Ferrer Suárez
The moment I arrived, an agent took care of us immediately and personally advised by the store manager helped us with everything we needed. This is why I prefer AT&T.
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March 2024 by Kranf_80
Great customer service, fast and pro. Sebas you are the best
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February 2024 by Peggy McNiece
The team was very helpful with purchasing my new phone and answering all my questions
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February 2024 by Carlos Bermudez
Excellent attention
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February 2024 by Etian Serrano Valdés
The service was degrading, they offended me and mistreated me. The manager WILLIAM was not in the branch and the salesperson ESTEBAN was very disrespectful, serving me while he chewed gum and looked at his cell phone. Honestly the worst ATT store.
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February 2024 by Karla Arrechea
To begin with it is the worst place I have come to and I have been treated and humiliated, terrible customer service, ESTEBAN, one of the employees treated me in the worst ways and even the manager WILLIAM insulted me and told me that things were resolved from man to man, apparently I wanted to have an argument, IT IS THE WORST PLACE I HAVE NEVER WENT WITH THE WORST ATTENTION, I am not going to leave this here, I plan to climb it to higher levels. Since I was only a client demanding my rights.
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February 2024 by Frank Castro
Awesome AT&T store on the corner of Giralda next to Talavera. Employees there are awesome and know how to do their jobs. I don’t like the Miracle Mile store.
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January 2024 by Naun Pereira
The visit was good
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January 2024 by Yoan Ismael Rojas Ramírez
Everything perfect, pleased with the service
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December 2023 by Armando Andres
Manager William not a nice guy at all very rude and doesn’t know how to speak properly raises his voice to get his point across won’t be understanding or make an effort to get something done. Much better off going down the street to the store miracle Mile.
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September 2023 by Leonardo Toirac
Great store, great team, specially William de Paz. Thank you AT&T and William!!!!
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July 2023 by Jeannette Jimenez
DO NOT GO TO THIS STORE for any service. The manager is God awful. We went in to correct a problem for my mother in law who’s in an ALF and would not be able to attend in person. We had all her information along with her phone, ID and her passwords. The manager refused to help us because she was not present and instead told me to phone in the request and act as if I was her. So, it’s ok to pretend I’m her over the phone but yet I had all the original documents and equipment physically with me to make the changes and I was turned away. When we purchased her iPhone 13, we purchased three of them at the same time and she was not present. So for the sale, she does not need to be present but for any change after the fact she does. By the way, all we were trying to do is pay the balance on her iPhone and transfer her service back to her flip phone because she struggled with the new the technology. This manager along with the crew in place on the afternoon of 07/12/23 should all be fired on their lack of humanity, and basic common sense.
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May 2023 by Carlo Ajtelli
Valeria was extremely professional, patient, and wonderful, and really cared about my needs with AT&T. She not only sold me the phone that I needed but she explained to me everything with kindness and she cared about making me happy with my new phone. I can’t thank Valeria enough for the amazing above and beyond service. Thank you!! AT&T is so blessed to have her be part of the AT&T family. Please give her credit for the amazing person she is.
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May 2023 by Maykel Ponce
Terrible service they should give training to these people. In addition to fixing your service because at&t now in Miami has tremendously bad service, bad signal on the phones, I really don't recommend anyone get phone or internet service.
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April 2023 by Michele Morrow
I would like to compliment Angel, at the ATT store, on Miracle Mile, in Coral Gables.Angel is extremely knowledgeable, very thorough, as well as pleasant. I highly recommend him, for any service that is needed ‼️Michele Morrow