“I have been a member of this Credit Union since 1982 , I was just robbed of the wallet , and lost all my cards and personal information. I reached out to Karla Vasquez , and as always was the most helpful person to assist me in the process of getting my CC requested.Honor were honor is due !!”
9AM - 4PM
1515 Sunset Dr Suite 12, Coral Gables
Banks
“This German is my go to guy at the bank. Makes me feel at home. Takes care of problems very quickly very efficient thank you Frank Arroyo is top of the top. It’s the reason we stay here.”
“Top-tier service from Ocean Bank, specifically Stephanie and Rockey! They anticipate needs, flag helpful products without pressure, and follow up after every interaction.”
“Regions Bank; located at 2800 Ponce De Leon Boulevard in Coral Gables is convenient and clean with a wonderful staff, great parking and a cool clear lobby with tables and chairs. Security at the front desk is both pleasant and professional. You can stay a while and walk around Ponce. Parking is free so long as you do your business at the bank they’ll validate your ticket. Also the Coral Gables trolley runs in front of the building towards Merrick Park and west towards Calle Ocho. Lunch and dinner is within walking distance. CAUTION ⚠️ NO weekends or holidays apply…”
“This place is special, I have had several banks and this is the one that has treated me the best, the service, the people, they are the best, they are very attentive and always give their best, from 1 to 10 points, I give them 11 .Julio Restrepo”
9AM - 4PM
2109 Ponce de Leon Blvd, Coral Gables
Banks
“I had a decent experience at this bank, but the wait times can be a bit frustrating. The staff is friendly, though, which helps. Just wish they had more tellers on busy days.”
“My account with Coral Gables Trust is fairly new and already I’ve been given so much attention by the team. Their service is unmatched, I’ve already been included in several of their educational events which my daughter and myself have greatly benefited from. If local small businesses matter to you this is the place.”
9AM - 4PM
2990 Ponce de Leon Blvd, Coral Gables
Banks
“To the entire team that serves me at First Bank Coral Gabes, from the beginning they have always helped me with my questions and solutions to better serve me. Mairelys has always been very attentive since the first day I opened my account. Carla has always responded looking for a solution, and Jose was patient in explaining and looking for another payment method option that would make my transactions easier.
And the entire team and back office who always give me support when I need it.”
“There are not enough kind words. Far and away the best bank in South Florida. Ana, Barbie, Eric and the the rest of the wonderful bankers at this location really make banking a pleasure with their knowledge, friendliness and attentive manner. They have been uber helpful and done miracles for us and our businesses for years. When there is an issue you get a phone call and speak with them directly. They are never too busy and always provide the service and dignity all people deserve. They have gone above and beyond in helping us through the multitude of issues that came up during the pandemic. Whether it’s attaining a low interest loan or simply banking and knowing an institution has your back, no bank comes close. Grove Bank and Trust in Coral Gables is the best and most helpful and knowledgeable banking institution in not only Florida but nationally as well. Thank you.”
“Can’t say enough things about the level of service I recently recieved from Larry Castillo.
He took the time to answer my questions patiently and is always very responsive to my calls. 11/10.”
“Amazing staff, asst branch manager Jamie provides excellent customer service and support. They have also helped with my commercial financing and the process was very smooth and quick.”
“My husband, michael and I have dealt with this bank for a number of years. The representatives have always been courteous and super helpful. We have moved back to new york but still continue to do business with the bank.”
“I am very pleased with the assistance provided by Johana in opening my first account at Amerant Bank. She resolved all my questions clearly and offered excellent customer servic”
“First Citizens Bank provides a truly personalized banking experience. Lawanda is amazing, she takes the time to understand our needs and always goes above and beyond to help with our business account and more. Her knowledge, attentiveness, and genuine care make banking feel easy and stress-free. We value the relationship and highly recommend Lawanda and the First Citizens team for anyone looking for exceptional service.”
8:30AM - 4PM
595 Biltmore Way, Coral Gables
Banks
“Simply the most outstanding service that could ever be. I have had an account with Northern for over 20 years (as well as accounts at Bank of America, Chase, and Citi) and the service is unparalleled. My cards were recently compromised in Mykonos, Greece (including my debit card) and the people at Northern "made it happen." They froze my card and personally helped me find an ATM and opened and closed my card while I took out the cash I needed while my cards were being replaced. They were on the phone with me the whole time. A friend of mine whose card was compromised as well (competition of Northern) wasn't able to reach a human voice for an hour or so and they couldn't even help her. I will never bank elsewhere.”
“They are efficient if you apply for a quick loan for personal needs. I applied for credit there when I needed a new washing machine and a dryer for my house. Their credit terms were much better than in-store credit, and my loan was quickly approved.”
“Genuinely don't understand why this place has such a low rating. Decided to finally leave a review but I come here to exchange for euros when I go visit my friends in Spain. There has never been a line. The ladies I've always gotten have been perfectly friendly. I'm in and out in 5 minutes everytime. And I've only ever paid the 3$ flat fee. The biggest trouble I've ever had, and this is just nitpicking at this point its really wasn't even a problem, was when I came during the lady's lunch break once so it was closed. But I didn't even have to wait 10 minutes before she came up the sidewalk to clock back in and open up. Done in a few minutes and went on my merry way this place is perfectly fine. You give them money, you get money. I don't know, maybe I've just been lucky every time I've gone. No complaints from me.”
“Excellent attention from Maria Pons and everyone in general, thank you very much, careful and perfect attention from Niilda C from Zuccsro in West Fargo on Calle de León Ak 2100 in Miami.”
“I went in today to set up a credit card and Iris Polanco was very lovely and helpful! It only took about 40 minutes to set up. She ran through all the card options with me and helped recommend which would be best. She also answered all my questions thoroughly was was friendly and chatty the whole time. Overall a great experience!”
“The Bank OZK in Coral Gables has an amazing team. They are extremely helpful and are quick to act when things pop up. I primarily use them for business which is usually an uphill battle but the staff here, especially Lisa and Mercy, are truly amazing.”
“Olivia is super sweet and helpful! She is knowledgeable about what she does and was able to explain things to me and my family in a simple way we can understand. Something we thought might be difficult, she was able to assist in minutes. Great experience all around!”
8:30AM - 5PM
2401 Ponce de Leon, Coral Gables
Banks
“Great service. I’ve been need a bank card for some time now. Today I had Ricardo as my teller and after just telling me how I was suppose to get in mail weeks ago. He printed me one at the bank and made sure everything was working.”
“I would like to acknowledge Adonis for his attentiveness, professionalism and help today with my banking needs! He made my experience of gathering my financial information for my upcoming court case seamless. Thanks Adonis!”
“I have been banking at Ocean Bank for over 40 years. And, though I have had and have excellent bankers there who are my friends, and have always gone out of their way to help me, George Wood, who is not even my bank officer, has gone over and above lately to drop whatever he was doing to help me resolve some very important issues. He has even written emails on my behalf, and has spent hours with me in person and on the phone. His patience with me is amazing!!! I hope Ocean Bank recognizes his worth, and I hope he does not leave, like the others did!! Judge Ana Maria Pando ( Ret.)”