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“I have been a member of this Credit Union since 1982 , I was just robbed of the wallet , and lost all my cards and personal information. I reached out to Karla Vasquez , and as always was the most helpful person to assist me in the process of getting my CC requested.Honor were honor is due !!”
9AM - 4PM
1515 Sunset Dr Suite 12, Coral Gables
Banks
“This German is my go to guy at the bank. Makes me feel at home. Takes care of problems very quickly very efficient thank you Frank Arroyo is top of the top. It’s the reason we stay here.”
“Regions Bank; located at 2800 Ponce De Leon Boulevard in Coral Gables is convenient and clean with a wonderful staff, great parking and a cool clear lobby with tables and chairs. Security at the front desk is both pleasant and professional. You can stay a while and walk around Ponce. Parking is free so long as you do your business at the bank they’ll validate your ticket. Also the Coral Gables trolley runs in front of the building towards Merrick Park and west towards Calle Ocho. Lunch and dinner is within walking distance. CAUTION ⚠️ NO weekends or holidays apply…”
“Top-tier service from Ocean Bank, specifically Stephanie and Rockey! They anticipate needs, flag helpful products without pressure, and follow up after every interaction.”
“This place is special, I have had several banks and this is the one that has treated me the best, the service, the people, they are the best, they are very attentive and always give their best, from 1 to 10 points, I give them 11 .Julio Restrepo”
9AM - 4PM
2109 Ponce de Leon Blvd, Coral Gables
Banks
“I had a decent experience at this bank, but the wait times can be a bit frustrating. The staff is friendly, though, which helps. Just wish they had more tellers on busy days.”
“My account with Coral Gables Trust is fairly new and already I’ve been given so much attention by the team. Their service is unmatched, I’ve already been included in several of their educational events which my daughter and myself have greatly benefited from. If local small businesses matter to you this is the place.”
9AM - 4PM
2990 Ponce de Leon Blvd, Coral Gables
Banks
“To the entire team that serves me at First Bank Coral Gabes, from the beginning they have always helped me with my questions and solutions to better serve me. Mairelys has always been very attentive since the first day I opened my account. Carla has always responded looking for a solution, and Jose was patient in explaining and looking for another payment method option that would make my transactions easier.
And the entire team and back office who always give me support when I need it.”
“There are not enough kind words. Far and away the best bank in South Florida. Ana, Barbie, Eric and the the rest of the wonderful bankers at this location really make banking a pleasure with their knowledge, friendliness and attentive manner. They have been uber helpful and done miracles for us and our businesses for years. When there is an issue you get a phone call and speak with them directly. They are never too busy and always provide the service and dignity all people deserve. They have gone above and beyond in helping us through the multitude of issues that came up during the pandemic. Whether it’s attaining a low interest loan or simply banking and knowing an institution has your back, no bank comes close. Grove Bank and Trust in Coral Gables is the best and most helpful and knowledgeable banking institution in not only Florida but nationally as well. Thank you.”
“My experience in the Coral Gables Branch was extraordinary. Mercy and Oliva truly represent what personalized banking should be at its finest.
Their level of professionalism, dedication, and attention to detail is nothing short of exceptional. In every interaction, they demonstrate an extraordinary balance between maintaining the highest standards of banking security, compliance, and financial controls, while never losing the warmth, courtesy, and genuine care that make clients feel valued.
They do far more than simply perform their roles — they elevate the entire banking experience. Their efficiency, proactive communication, and unwavering commitment to finding solutions for every need create a rare sense of confidence and trust.
Working with Mercy and Oliva at OZK Bank feels like having a truly elite banking team by your side — one that understands excellence is not only about precision and protection, but also about delivering service that is highly personalized, responsive, and remarkably human.
They are a true example of world-class banking, combining security, intelligence, and exceptional client care in a way that is increasingly rare.
OZK Bank is incredibly fortunate to have Mercy and Oliva, as they transform every banking interaction into an experience defined by trust, excellence, and extraordinary personalized service.”
“Can’t say enough things about the level of service I recently recieved from Larry Castillo.
He took the time to answer my questions patiently and is always very responsive to my calls. 11/10.”
“I am very pleased with the assistance provided by Johana in opening my first account at Amerant Bank. She resolved all my questions clearly and offered excellent customer servic”
“My husband, michael and I have dealt with this bank for a number of years. The representatives have always been courteous and super helpful. We have moved back to new york but still continue to do business with the bank.”
“First Citizens Bank provides a truly personalized banking experience. Lawanda is amazing, she takes the time to understand our needs and always goes above and beyond to help with our business account and more. Her knowledge, attentiveness, and genuine care make banking feel easy and stress-free. We value the relationship and highly recommend Lawanda and the First Citizens team for anyone looking for exceptional service.”
“Amazing staff, asst branch manager Jamie provides excellent customer service and support. They have also helped with my commercial financing and the process was very smooth and quick.”
8:30AM - 4PM
595 Biltmore Way, Coral Gables
Banks
“Simply the most outstanding service that could ever be. I have had an account with Northern for over 20 years (as well as accounts at Bank of America, Chase, and Citi) and the service is unparalleled. My cards were recently compromised in Mykonos, Greece (including my debit card) and the people at Northern "made it happen." They froze my card and personally helped me find an ATM and opened and closed my card while I took out the cash I needed while my cards were being replaced. They were on the phone with me the whole time. A friend of mine whose card was compromised as well (competition of Northern) wasn't able to reach a human voice for an hour or so and they couldn't even help her. I will never bank elsewhere.”
“They are efficient if you apply for a quick loan for personal needs. I applied for credit there when I needed a new washing machine and a dryer for my house. Their credit terms were much better than in-store credit, and my loan was quickly approved.”
“Tania and Daniel at this branch went above and beyond to help me navigate the delicate process of accessing my aunt’s safe deposit box after she was deemed incapacitated by the court due to Alzheimer’s disease.
They assisted me with my guardianship responsibilities related to my aunt’s assets, including creating an inventory of the contents of the safe deposit box for submission to the court.
An honorable mention also goes to Dayron for helping me with this situation from the very beginning.
It was a great experience working with the Wells Fargo team from start to finish. Thank you!”
“Genuinely don't understand why this place has such a low rating. Decided to finally leave a review but I come here to exchange for euros when I go visit my friends in Spain. There has never been a line. The ladies I've always gotten have been perfectly friendly. I'm in and out in 5 minutes everytime. And I've only ever paid the 3$ flat fee. The biggest trouble I've ever had, and this is just nitpicking at this point its really wasn't even a problem, was when I came during the lady's lunch break once so it was closed. But I didn't even have to wait 10 minutes before she came up the sidewalk to clock back in and open up. Done in a few minutes and went on my merry way this place is perfectly fine. You give them money, you get money. I don't know, maybe I've just been lucky every time I've gone. No complaints from me.”
“Great service. I’ve been need a bank card for some time now. Today I had Ricardo as my teller and after just telling me how I was suppose to get in mail weeks ago. He printed me one at the bank and made sure everything was working.”
“I have had an excellent experience with this bank branch. The entire staff is attentive, professional, friendly, and always willing to help. They truly make you feel valued as a customer.
The manager, Julio Naranjo, is outstanding and deserves special recognition. He consistently goes above and beyond his responsibilities to assist customers and make sure their needs are taken care of. He is extremely knowledgeable, professional, approachable, and genuinely caring. His dedication and commitment to providing excellent service really stand out.
It is rare to find such a great team and an exceptional manager. I highly recommend this branch and truly appreciate everything they do for their customers. The best banking experience I’ve had!”
“So grateful for my new relationship with this bank. I’m working with Lizeth for the past few months and she made the entire process easy and fun and I was greeted so nicely! Thanks”
“I went in today to set up a credit card and Iris Polanco was very lovely and helpful! It only took about 40 minutes to set up. She ran through all the card options with me and helped recommend which would be best. She also answered all my questions thoroughly was was friendly and chatty the whole time. Overall a great experience!”
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“I have been banking at Ocean Bank for over 40 years. And, though I have had and have excellent bankers there who are my friends, and have always gone out of their way to help me, George Wood, who is not even my bank officer, has gone over and above lately to drop whatever he was doing to help me resolve some very important issues. He has even written emails on my behalf, and has spent hours with me in person and on the phone. His patience with me is amazing!!! I hope Ocean Bank recognizes his worth, and I hope he does not leave, like the others did!! Judge Ana Maria Pando ( Ret.)”