Barnes & Noble is a popular bookstore that offers a great selection of books, magazines, and other publications. Customers generally find the prices to be reasonable, and the store often has the most recent releases available. The bookstore itself is described as quite large, with a wide variety of genres, including graphic novels and even specialty items like a Nightmare Before Christmas Tarot Deck. The in-store cafe is also praised as a pleasant spot for light reading, with a spacious, well-lit, and tidy atmosphere. However, the customer service experiences seem to be a mixed bag. While one customer had a positive interaction with a helpful employee who went above and beyond to locate a specific book, others have reported encountering staff members who appeared disinterested or even "tortured" to be working there. Additionally, some customers have noted difficulties in finding specific book titles due to the store's layout changes. Furthermore, the physical environment of the store has also received some criticism, with one location experiencing issues with the air conditioning during the summer and a lack of adequate seating and outlets in the Starbucks area. Overall, Barnes & Noble seems to offer a decent selection of books and publications, but the customer service and physical environment can be hit-or-miss, depending on the individual store and staff.
great book selection but some staff are just rude and not helpful
February 2026
I love Barnes & noble but it’s not acceptable in the slightest to just open and have a disgusting bathroom 😭 I’ve been here for less than 5 minutes and I can’t even use the restroom due to the smell and cleanliness. They open at 10…
February 2026
Great local bookstore 📚 with a cozy, well‑organized layout and plenty to browse — from bestselling novels to gifts and kids’ books 🧸. There’s a Starbucks inside ☕ which makes lingering even better, and the staff are generally friendly and helpful 👍. Perfect for a chill afternoon escape!
