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October 2023 by Zikeo Zick
Just been there and they were amazing, they helped me with some questions and doubts, really nice and great customer service
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September 2023 by Horology Critic
I recently had the pleasure of visiting ByDesign Jewelers, and I must say it was a fantastic experience. Erik, the owner, truly impressed me with his knowledge and passion for jewelry and timepieces. The store itself is clean, open and beautifully designed, creating an elegant atmosphere for customers.Erik's expertise shone through as he helped me select the perfect timepiece for a special occasion, a - 1991 ROLEX GMT-MASTER "birth-year watch". He patiently explained the characteristics of various genuine parts ensuring I made an informed choice. What I appreciated most was his commitment to "collector level" sourcing and quality craftsmanship.The selection of jewelry is also exquisite, featuring a wide range of styles to suit various tastes. Whether you're looking for a classic engagement ring, a unique custom design, or a timeless gift, this store has it all. I ended up also purchasing a pair of earrings for my wife!Erik's personalized approach, attention to detail, and dedication to customer satisfaction make this jewelry/watch store stand out. I left feeling not only thrilled with my purchase but also confident that I had made a meaningful choice to last me forever. I highly recommend this store and Erik to anyone in search of top-notch jewelry/watches and exceptional personalized service.
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September 2023 by The Botero Family
I’ve been coming to buy design jewelers for years now, and I will not trust anyone else. Masterclass in their designs and customer service. Their watch knowledge is unparalleled.
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September 2023 by Sinnik22
I can’t believe how supported I have been as a long time customer. The experience is top shelf and Erik’s knowledge is comprehensive to say the least. He’s basically got the best taste in the world. I can’t give a gift that he’s advised me on without success. All phases.
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September 2023 by Doug
Always a fantastic experience! Erik does amazing work, he has a wealth of knowledge, and provides top-notch customer service. He is a true professional and a pleasure to work with each and every time.I have been a client of Erik’s for over four years, both for his fine rotating selection of timepieces and his amazing custom jewelry. As a matter of fact, I just purchased my 7th watch from him today – the gorgeous Rolex GMT Master pictured here. I am not local to Coral Gables, so the majority of my purchases were from the comfort of my home in NC and every one of them was perfect. We have also shopped with Erik in his boutique in Goral Gables and that was also a great experience – my wife got the two beautiful rings pictured here. We are looking forward to visiting again later this year.If you are looking for any custom jewelry or a particular watch, By Design is the place!
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September 2023 by Gerardo Pena
Popped in to have a watch battery replaced. The owner did it on the spot FOR FREE! Great service.
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March 2023 by David Lombrozo
An absolute pleasure doing business with Erik. I will definitely come back for future watch purchases.
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December 2021 by Yery Sanz
Erik was just amazing! Extremelly helpful, knowledgeable and went that extra mile! My wife bought it for me as a gift and she even sent an wire transfer inadvertently over paying 2K and when we went to pick up the watch, Erik had the 2K cash with a clip to return. Otherwise my wife would have never realize it! 100% we will return to him for our next Rolex!!!
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December 2021 by Carlos Tamayo
It is always a pleasure to come see Erick. He always has a positive attitude, happy to see you with a very interesting, and clean store! Will be back soon ?
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October 2021 by Allyssa Cili
Took my necklace here for a bit of a challenging repair, Erik was very nice and did fabulous work, my necklace looks brand new!
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April 2021 by Oscar de Armas
Called in advance to see if the owner, Eric, would help me fit my new watch. He said he’d do it for free! Really pleasant experience. We talked about his family history in the jewelry industry. Can’t recommend it enough.
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August 2020 by Richard Gama
Recently bought a watch from Erik (through his watch business Guarded Crown), and I could not be more satisfied with how everything went. I live in Colorado so I was a little apprehensive about making such a large purchase online, but after talking with him for just a few minutes I knew I could trust him. He is very knowledgeable about watches and to my surprise shipped my watch immediately and I received it the very next day. I've dealt with a lot of jewelers / watch dealers and he is definitely one of the nicest, and most genuine and knowledgeable guys out there. I also never once got that pushy 'sales-person' vibe from him. I wouldn't hesitate to do business with him again in the future.
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June 2020 by Eric Urbain
Eric was really professional and did a great job fixing the clasp on my chain. Highly recommend.
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January 2020 by Reisen Inaba
The jewelry and watches are the best quality. I wanted everything in the store. Erik Lopez is knowledgeable and patient. Can't recommend it enough. Absolutely amazing.
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January 2020 by Ann Giffen
Beautiful store, products, and nice, honest people. Highly recommended. Couldn't be more thankful!
