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February 2024 by Lourdes Summerdancer
Love their shoes! I bought several pairs of shoes sometime ago and they are still in good condition. They hold their shape and are very comfortable. They are a bit pricey but I’ve found great deals.This is a great store for upscale shoes for men and women, handbags, backpacks, clothing, and accessories. I will be back real soon. ?
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July 2023 by CJM CJM
This location recently moved from their original location closer to the Neiman Marcus entrance. Staff very kind, friendly and helpful. Great sales also available.
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July 2023 by Christa V
This location recently moved from their original location closer to the Neiman Marcus entrance. Staff very kind, friendly and helpful. Great sales also available.
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March 2023 by Derek Fernandez
Associates were incredibly helpful and had my minor issue resolved in minutes. Thank you!
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September 2022 by Danny Nun
Great comfortable shoes ! excellent
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July 2022 by AL Chang
When I Entered this store staff was friendly. Bought 3 pairs of shoes and they became uncomfortable after a week or two… tried returning here and they gave any excuse not to allow return. Not friendly anymore. Will never again but Cole Haan shoes. Terrible customer service and workmanship. They were bought out by a huge company. It’s no longer custom focused whereby profits are inevitable when you care for your customers… it’s sole money focused now…
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April 2022 by Michael Herman
great shoes, right fit, always
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February 2022 by Brian H Gerber
Great shoes and really comfortable.They are owned by Nike.
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October 2021 by David Gonzalez
Great customer service and awesome selection
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June 2021 by Belkys Galvez
Terrible customer service. Return policy sucks and do not value customer retention.
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February 2020 by Marcos Rodriguez
Good shoes, sometimes you can get a better price in other stores for the same brand, anyway if you buy this you won't regret
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November 2019 by James Lyon
Phenomenal shoes and Jennifer was the BEST !!!
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November 2019 by David M.
Problem #1: Poor Quality The heel fell off after 3-6 months of ownership. Happened to different sides of both pairs from simple walking. Problem #2: Blame the Customer Staff was condescending and acted like it was my fault. I've always bought Cole Hann shoes, but this experience ruined that for me.
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April 2019 by Winston Marsh
Clean, welcoming, quiet and current.
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March 2019 by Leopoldo Gomez
I'm a CH loyal. My first time at this store. The experience was very good, as always.
