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November 2023 by Ronna O
Ignore their hours. I made a special trip to the Gables to go here because I'd passed it before and saw that they had a lot of tile. They don't have parking, which is absolutely fine, but they are in a busy spot where there is hardly ever any street parking open either. So I parked in a nearby paid garage. Walk two blocks to their door, and at 12.30 in the afternoon the lights are on but no one is "home". Doors locked. No notice, no sign - other than the one you can see inside that says they are open from 10 to 4.30 or some such. Call their number and I'm told that those are their hours EXCEPT when they are at (one person apparently??) a consultation or home visit.Are you kidding me?? What's the point of posting your hours? And why would I ever return to a store that clearly has ZERO respect for potential clients? Bullet dodged.
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July 2023 by Stephanie Donovan
A long review but worth the read! I have never written a bad review and I am only writing this to hopefully save someone else's time, money, and lots of frustration. To start, renovations can be a headache due to normal setbacks, but working with an honest and transparent company truly makes all the difference.During the original consultation many "false promises" were made just to sell us, in addition to the 40% up-charges for items such as countertops etc. that Cotempo tried to hide (ex. same exact countertops Contempo charges over $800 more per slab then we ended up paying for purchasing through another company). Many mistakes were made at the fault of Alex Mendoza and his staff and there was no accountability. Simple things such a measurements (measured by Alex himself) were incorrect which led to the multiple wrong cabinets ordered, cabinets were installed backwards (showing incorrect shaker designs), incorrect cabinet doors were ordered that were not approved on any rendering, and none of the mistakes were corrected , Alex somehow took no fault, and we the customer were blamed.When the job began to head south, and I started to question Alex, his phone conversations would end in him hanging up the phone, screaming and overall tones of dismissiveness and belittling, as his employee Jenny confirmed that is how he speaks to the woman in his office as well. On the day of delivery, Jenny threaten to hold our delivery even though they were paid in full (Alex was in ligation from another job he did incorrectly and was unable to confirm our delivery), during installation only one man (who was very pleasant and kind) was sent to install the cabinets in which my boyfriend had to assist him several times because it was a minimum two man job (as we had a full kitchen, laundry room and master bath renovation). Ultimately we had to go to the cabinet company directly (Brimtown) because the communication with Alex, and Jenny became extremely unprofessional, and we just wanted the correct cabinets and panels ordered to complete the job. All of which Alex forced his involvement and blocked our work from getting completed.We finished our home with another company, the process was as smooth as ever, and the quality was much better and at a fair price. Again, renovations alone are not the most enjoyable thing but with a great company, (as we found plenty in fixing Contempo's mistakes) the process can be smooth. I have never dealt with a company like this; with the amount of unprofessionalism, hostility, and lack of any accountability. So much so, ligation would be the best option as they still owe us thousands of dollars but the headache of having to deal the Alex is worth the money lost. Any General Contractor that brags about having attorneys on retainer as Alex states should be a big enough red flag to stay away.
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March 2023 by Benny lowes
Terrible customer service. Do not go here.
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September 2022 by James Moye
This place is never open during its business hours. There is a phone number on the door to call "in the event they are not open during business hours". The person on the phone had no information, except to say that they have another showroom in Doral and we could go there. However, nowhere on the website or on google does it show a Doral showroom or second location.
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February 2022 by Ricea “Rooner” Roni
Considering it’s Covid time, I’ll give them a little break… But not the warmest or most communicative people, forget about flexible. Just not my cup of tea for dealing with personalities.
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February 2022 by Odilson Castaño
(Translated by Google) Variety(Original)Variedad
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March 2021 by Lidia Avila
(Translated by Google) I loved(Original)Me encantó
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August 2019 by Jenny T.
I recently renovated my master bathroom and purchased the tile from Contempo. They have a great selection of high quality tile and what we chose looks great. The showroom is in a great location in Coral Gables and the salesperson took her time to help us decide what would be best for what we wanted to do.
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August 2019 by Alex Martinez
I purchased tiles for my living room , bathroom , pool deck and kitchen back splash. The Back splash was a new material and design really made a difference in the look and feel of kitchen. Awesome stuff. Pool DECK Tiles
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August 2019 by Ryan Weier
I just stopped in to go over some options for my master bathroom that I'm looking to remodel.
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August 2019 by Jarel Lopez
Thank you Janine for helping us pick out our bathroom and floor tile. Loved all the different options you had in your showroom. Would definitely recommend this place for affordable quality material. Ask for Janine she is great!
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August 2019 by Danny P.
Today i visited Contempo Coverings. I was doing research online and kept hearing good things about them. I saw reviews, social media, and examples of work they've done over the years. That's when I knew i could trust in Contempo for the project I had. I went to there location in Doral, FL the showroom is very clean and everyone was very nice. I finished the day with signing a contract with them for the project I have on Sunny Isles! As promised I will include before and after pictures of the changeover they are doing for me. I can't talk to much about the details as they know its a very sensitive and high profile project! Thanks Contempo Coverings you guys are top in your industry here in South Florida! I'm a very proud customer! Highly recommended!
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August 2019 by Ryan W.
I just stopped in to go over some options for my master bathroom that I'm looking to remodel. Janine was very helpful and showed me all of their different covering and cabinetry options. They have a wide selection of products at competitive prices and I just put a deposit down to order my material. I'll keep this post updated with the job progress but so far A+!!!
