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October 2023 by Melissa N.
After seeing the reviews on Yelp, we ordered sandwiches through Uber Eats. Our order was incorrect. We spoke to Maria Antonia, on the phone. She was so nice and accommodating. We ended up coming to the their location, which is now, The Munch. She made us new sandwiches and corrected our order. Thank you, Maria Antonia, for helping to remedy, what would have been a bad situation. Great customer service.
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August 2022 by Marvin Lue
The service is great
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July 2022 by Daria K
Convenient and big variety, even good wines and medicines. Great coffee!
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November 2021 by Paul S.
Great people. Great food. I will be back. It's 24/7 and the food is very fresh. I'm typing more because it won't let me post the review unless I say more but I've said all I need
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December 2020 by Emily P.
The food is good and the beer selection is bomb, but I rate this place two stars due to the service. There have been numerous times where my order was prepared wrong and nothing was done to fix it. When they put in the electronic order kiosk, I thought this would make things more clear, but during low flow times it creates confusion. My recent experience left me paying for an extra sandwich because they made a 12" instead of a 6" and looked at me like I was the one who made the mistake. This means I paid $20 for a sandwich when the difference in price is only a few bucks. Make sure you watch when they make your sandwich and speak up when it's not done correctly.
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September 2020 by Tiffany Damron
Good sandwiches made fresh to order! And the coffee is amazing too! The staff is very friendly and you can tell they take pride in their work.
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August 2020 by Thomas Oliver
When asking the elderly gentleman to wear his facemask after he bumped into me and continued to cough as he passed the sandwich bar I was confronted with judgement by the teller. The large lady behind the till said that she would not say anything to the rude and verbally abusive man as he continued to harass me. I used to come for the sandwiches but the quality has dropped significantly. OVERPRICED and unpleasant experience. I prefer the one by the University. COVID TRAP!
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August 2020 by Ricky Dong
Fake puffbars
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June 2020 by Freddy Fernandez
Great sandwiches and the employees are nice.
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March 2020 by Yigsie Regalado
(Translated by Google) It is very good they prepare the best subgges of outlaw and Serrano
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February 2020 by Diandra L.
This is such a good Convenience Store. Not only do they have a great assortment of wine and beer - but they have the most delish subs. I love boar's head meats, and that is what they have here at Downstairs. I am a s***** for an italian sub, but reading other reviews I think I'm going to have to try other options soon. You can get your subs on a wrap or croissant, and those options sound amazing too. They have coffee and grab and go pastries because, Miami. Service is friendly, and quick. The parking is limited, so I'm sure during lunch time it may get a little hectic to get in and out. Will return for sandwich fixes soon!
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January 2020 by Tony L.
they have boarshead cold cuts. i wasn't expecting much from a corner store sandwich. i have to say i was blown away from how fresh the meat was. i had the roast beef on a very fresh whole wheat sub.. all the veggies were extremely fresh and their deli mustard is fantastic.. grab a sandwich from here!
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October 2019 by Chris S.
Awesome sandwiches. Might take a while but really good. Incredible beer selection if you are looking to drink some harder to get stuff
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July 2019 by Sharon Z.
Love it! Really good breakfast and lunch sandwiches. The staff is pier friendly and the fast. Really good place to get a quick lunch.
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July 2019 by Sam K.
Stopped by on my way back to my hotel for the evening to pick up some beers. I decided to order and sandwich there for my dinner. The veggies looked like they've been sitting out for awhile (lettuce was oxidized) but other than that the place had everything I wanted and the prosciutto sandwich was tasty. Staff was friendly too.