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January 2024 by Heidi Hernandez
Milli never disappoints! Her nail art is superb! They have a top-knotch team. Would also highly recommend some of the veteran manicurists, like Shirley & Maria ✨️.
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January 2024 by Angeli Sivaraman
Really nice nails spot!! They have a Dazzle option, which is a quick dry polish that looks amazing! I got the Beloved color from their Valentine’s collection. Brenda did an excellent job with my nails!! Very happy with the service.
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January 2024 by Xorica Adams
Awesome and impeccable services! Go see Ms. Brenda will get you right! My toes are ready for the beach! Best gel manicure I've ever had!
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October 2023 by Sherry Martin
I have been coming to Merlis for a year and she is very good. I recommend her.
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October 2023 by Justine Deresz
I have been coming to to this place for almost a year (I started when they were at their old location). This place is AMAZING! Every time I have come here it is 6 star service. I enjoy the place so much, I bought a monthly membership, and bring my mother every other Sunday.Merlis has done my nails for the entire time. I am loyal to her because she strives for perfection. I am very particular and have always been MORE THAN HAPPY. I cannot say enough great things about her as a technician and as company during my services.My mom is a client of Annie. Annie is so kind to my mom it is heart warming. Furthermore, she is always making my mom look her very best. My mom is rough on her hands and gives Annie some extra work every two weeks. Annie is a star with my moms nail repair.We love this place and our nail technicians. If you get your nails done anywhere come to this place and to Merlis and Annie. You will become a regular just like us.
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October 2023 by Gretchen Deresz
Expert techniciansMy nails look great
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October 2023 by Elizabeth Gutierrez
Came here to treat myself with a gel mani&pedi for my birthday as a walk-in a couple weeks ago! When I walked in I was immediately greeted by Roxy who had such a positive attitude and great energy. She got me set up right away with a drink as I sat down for my pedicure first. Both techs (Mili & Annie) were amazing! They both took their time to make sure everything was done right. My nails were especially short so I could tell the tech was struggling a bit but it did not stop her from making sure they were perfect! I’m not one to get my nails done often because I feel like they never last especially for the price you pay, but I will definitely be back!
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October 2023 by Ameerah Kawa
To do gel manicure and regular pedicure took almost 3 hours and $110 for the color on my feet to not match my hands. Not worth the ambience at all for what you get.
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August 2023 by Daryl caiola
I was visiting the area and happened upon this gem of a place. The salon is clean, has a welcoming staff and provides excellent services. I got the sumptuous pedicure with Zoe and couldn’t have been happier. I highly recommend Gloss for anytime you’re in Coral Gables.Service: Pedicure
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August 2023 by Lisa Gordon
Brenda was so amazing! She was very attentive to details and asked questions about my experience the entire time and made sure I was always comfortable. She also offered great conversation as we talked about school and life. I received the Sumptuous Pedicure and it is the best pedicure I have ever received in Miami. The massage and oils that comes with it were outstanding as Brenda me feel so relaxed after a long few days of traveling. I will be returning to Brenda for sureServices: Foot massages
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August 2023 by Kelli White
Best gel manicure in Coral Gables! Brenda is so detail oriented and has such a great understanding of foot care combined with aesthetics. Love the new location on Miracle Mile too! Highly recommend!!Services: Foot massages
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August 2023 by Patricia Llanes
Excellent service! Brenda is amazing, patient, kind and respectful! My nails always look impeccable! Recommend gloss and Brenda always!
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August 2023 by Daysi Morey
I have been coming to Gloss for years. A great place and Shirley who does the nails and the new great addition Roxana in the reception with great personality and attention to detail!Services: Nail painting
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July 2023 by Amanda Nichols
This is one of the worst experiences I've had. I was a regular customer pre-pandemic and I would go to the gloss every other week to get my nails done. This was my favorite spot. However, everything here has gone downhill. Last Sunday, June 11th, I went to get my nails done. I checked the website to see what services were offered and I saw that there was gel polish removal and gel polish application. Immediately from the moment I sat down, my nail tech was agitated. She asked me if my nails were real or fake. I said that my nails are real. This is not the first time I've had a nail tech confuse my real nails for fake nails, so I didn't think this was a big deal.She then proceeded to try to remove my gel polish. I explained that I had a rubber base under the polish. She immediately had a fit, stopped removing my polish, went to the front and started shouting about how I needed to be charged $50. She complained that she was going to miss her next client and she wasn't going to make any money or get any tips. I was immediately stressed out. Kourtnee in the front explained that I would be charged the same amount. My nail tech was angry. I explained that I've had the rubber base removed every time I've had my nails done and all that had to be done was soak it in foils. I've never had a problem with this before. My nail tech proceeded to aggressively remove the rubber base to the extent that she almost peeled my nails off down to my nail bed. On three occasions I told her that it hurt and to stop while pulling my hands away and she didn't listen until Kourtnee finally intervened. This was an extremely distressing experience and while Kourtnee ultimately arranged me receive a manicure from a different tech, this experience left a really bad taste in my mouth. During this time, two clients cut their services short and did not follow through with their manicures. It's clear that this nail tech not only cost the salon my business, but also cost the salon the business of other customers who did not want to witness her erratic, irrational behavior. I tried reaching out to the salon twice to speak to a manager about the disrespect that I endured, but no one responded, so I am writing a bad review here. I did not want to do this, because this felt so out of character for this business. However, it's clear that the manager or the owner does not care or want to hear my concerns so I am writing this here to save everyone their time. As of today my nails are breaking and bending, due to the lack of skill and knowledge this tech had in removing gel polish. I'm only leaving two stars because Kourtnee handled the situation very well and de-escalated appropriately.
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June 2023 by Anastasia Bogdanova
I made an appointment for me and my boyfriend. I came first, my boyfriend was running a little late. Upon arrival wasn’t offered any water. Then they inform me that the person who was going to do my man’s nails left and I will be charged for service they didn’t perform, just because he is late. I have never yet seen such audacity from no one. The lady started my pedi, in the middle of the service she informs me that she will only be doing polish change, no full pedicure. Left stressed. Nails came out nice though. The place looks good, new. No massage pedicure chairs is the only drawback.
