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August 2022 by Sasha ST
There are not enough kind words. Far and away the best bank in South Florida. Ana, Barbie, Eric and the the rest of the wonderful bankers at this location really make banking a pleasure with their knowledge, friendliness and attentive manner. They have been uber helpful and done miracles for us and our businesses for years. When there is an issue you get a phone call and speak with them directly. They are never too busy and always provide the service and dignity all people deserve. They have gone above and beyond in helping us through the multitude of issues that came up during the pandemic. Whether it’s attaining a low interest loan or simply banking and knowing an institution has your back, no bank comes close. Grove Bank and Trust in Coral Gables is the best and most helpful and knowledgeable banking institution in not only Florida but nationally as well. Thank you.
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December 2021 by Sasha Torres
There are not enough kind words. Far and away the best bank in South Florida. Ana, Barbie, Eric and the the rest of the wonderful bankers at this location really make banking a pleasure with their knowledge, friendliness and attentive manner. They have been uber helpful and done miracles for us and our businesses for years. When there is an issue you get a phone call and speak with them directly. They are never too busy and always provide the service and dignity all people deserve. They have gone above and beyond in helping us through the multitude of issues that came up during the pandemic. Whether it’s attaining a low interest loan or simply banking and knowing an institution has your back, no bank comes close. Grove Bank and Trust in Coral Gables is the best and most helpful and knowledgeable banking institution in not only Florida but nationally as well. Thank you.
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October 2021 by Tony Mesa
The level of professionalism and expertise I was provided throughout was top class. A Senior Vice President herself (who was exceptional) personally handled my banking needs with such dedication and diligence that it made me feel like I was the bank's only client. Excellent client service. Smaller bank, bigger heart.
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August 2021 by Wilkerson Falquez
I was recommended Grove Bank and Trust to deal with a guardianship account. These types of accounts are complex given the various approvals and court orders required but Barbara, de Assistant VP at the Coral Gables branch, managed the process smoothly. She made sure to liaise with all the required parties and request the documents each would need in advance, so that when the time came to open the account, it was completed in a matter of minutes. She was also very personable throughout the process and her response time to queries is almost immediate.
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July 2021 by Natalie Morales
This branch of Grove Bank & Trust literally saved my business (a humble grassroots yoga studio) during the Covid pandemic. My requests for disaster-relief fell on deaf ears at my national big-name bank, even though my business account had been in excellent standing for over ten years. My team at Grove Bank & Trust in the Gables is SOLID: courteous, professional and unpretentious. I'll be forever grateful to them.
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March 2021 by Todd Friedman
I highly recommend GBT. I worked with Ana Chaoui and Jorge Garza, and they helped me obtain financing for my law firm. Ana and Jorge were extremely professional, responsive, and helpful. I have had an all-around positive experience.
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February 2021 by Dairon Buergo
The best of the best. I have banked with many different banks but Grove Bank and Trust (Coral Gables branch) is the best thanks to their amazing customer service. Ana, Barbara, and the rest of their staff make you feel like you are family. They know you by your first name and always answer all your questions whether it is by phone or email. They have been tremendous, especially during the pandemic when all business need all the support and help they can get. You have a customer for life. Keep up the great work and customer service!
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January 2020 by Joan Bavaresco
Best customer service! Super location with FREE parking. Great service and super helpful.
