Customers report a great experience with the agent who is described as fantastic and professional. The agent helped switch coverage to Florida, answered all questions, and followed up quickly by email. Service is described as positive, easy, and thorough. Many reviewers say the agent is extremely detailed oriented, explaining every aspect of the quote and working hard to get the best available deal, leaving them happier. The agent is also kind, friendly, and outstanding, answering all questions when needed. A customer service representative is noted as knowledgeable, helpful, and knows what she was talking about, highly recommended. Coverage is ensured from luxury to antique and even motorcycle cars, all in one place.