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October 2022 by Frank Pena
In regards to the review my mother leydi Sosa left. Let me start off by saying Robert and Diego are both super unprofessional. Took over 2 months to close my mom’s refinance. Not only did it take 2 months. They gave her a high interest rate and locked it without my consent. While I was working for him all the other clients he had in the pipeline were always disappointed and complaining to the other loan officers that worked in his office. Do not recommend this company.
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October 2021 by popi manuel
9 months trying to refinance and I couldn't, there are no more inefficient people and a lack of professionalism. They charged me 650 dollars for an appraisel in September 20 and in February 21 they still had not done it after making me spend a lot of money on documents and requesting the same documents over and over again I do not recommend it to anyone they will waste time and money
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October 2021 by Jamie Hallman
As a Transaction Coordinator for the listing agent on a recent deal with them, I really appreciated their communication and updates throughout the transaction. They followed up regularly and ensured we all got it to closing. Appreciated their team approach.
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October 2021 by Vicki Pino
Miguel and his team really helped me and my husband. It was a smooth process. They were always in contact and kept us updated daily.
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October 2021 by Yaylem mir
The best lenders out there!!! I use them to get all my clients approved, best rates and the branch manager Robert padron knows what he’s doing since he has being in the business for over 20 years of experience !!! Highly recommended!!!
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October 2020 by Yunier Martinez Jr
Great atmosphere and great team
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October 2020 by Alexis Mesa
Home Loans Get Approved and Get Done!
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October 2020 by Ercole Pilade
Good morning Mr. Padron, please respond to my emails about the return of my money and the appraisal that was made again.
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October 2020 by Maria Carballo
My experience with the most important and the biggest transaction of my life was great with Robert Padron and the whole team. They guided me and informed me of every step and transition that was occuring. The whole process was smooth and quick.Thank you 1st Financial!!!!!!!!!!!!!!
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October 2020 by Daril Aldana
Worst service ever... Me and my wife start re-financing our house in August 2019 by the owner's promise (Robert) that with our income it was everything OK. On October they ask us for a $450.00 check for appraisal, and told us that after that we could close the re-financing but that never happened. On January 2020, they said that we were not qualifying. When my wife called them, to ask them why, one of them (Gabriel) told her that she wouldn't understand because she doesn't know about laws... In total, since August we spoke with 6 different workers, any of them less prepared than the preview one. When we tried to talk to Robert, they always said that he went on a trip out of Miami (Business or Vacations)
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October 2020 by Anthony Leon
Great service throughout the whole process and were able to get me a good rate!
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October 2020 by Mark Mann
Great quality service! Upfront with telling you what you need to do to get approved!
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October 2019 by Andy Gonzalez
horrible customer service. over-promise and never delivered. absolutely no effort towards all the selling they initially offer.
