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September 2024 by Rosa Dominguez
I recently purchased my brand new 2024 QX50 at Infiniti of coral gables and just WOW is what I have to say ! Thank you Kevin , Roberto and Khris. They made me feel like family and the process was simple. This place is beautiful and so are the people who work here . If you are looking to be treated like family while buying a vehicle INFINITI of Coral Gables is where to go !
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September 2024 by Jesse Conley
I would be careful buying from here. Their guy Rob sounds horrible from the way he treats strangers on the internet while bragging about owning this company. Just be careful if he approaches you, a guy like this isn't selling for your best interest, it's to brag online and put others down
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September 2024 by Lisat Barros
I recently purchased a vehicle from Infiniti Coral Gables, they where very professional and friendly ? thanks Bradley and Tiffany for helping me throughout the process. I'm very happy to met you guys, you are doing a good job ?. ❤️ ☕️
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August 2024 by Camila Silberfeld
GREAT experience! Honestly. I’m a 21 year old girl, I’ve been looking for a new car for awhile and I’ve had many bad experiences with car salesmen, and I’m so glad I came here. Samson Chism was amazing, spoke to me with respect and clarity, a hard thing to find nowadays. Spoke with the manager Roberto Núñez, and also amazing. Showed me the price I wanted to see from the beginning, there was no need to haggle back and forth for 30 minutes. Recommend for anyone looking for a stress free car buying experience. Thank you!!
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August 2024 by John Roscio
Luis assisted me in the lease buyout of my vehicle. It was an extremely pleasant experience. Luis was extremely helpful in explaining the process and benefits of this purchase. His knowledge and demeanor was very much appreciated. A big thanks you to Luis!
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August 2024 by Jonathan Miranda
Salesman lied to me from the jump as to me leasing my car. Complete waste of time. Dealer blew up my phone to buy back my low mileage Q50RS I show up and they disrespect me with a low offer under payoff. Mind you this has happened 4 times as to me living 45 min. Away from the dealer. They sell you this image over the phone and completely bs in person. Was looking into cars they were going to lower the price as to me being a “loyal Infiniti customer” they didn’t drop nothing.
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August 2024 by Elaina Criscione
I just left with my brand new Q60 and am thrilled. Jeff was the best salesperson. I highly recommend his expertise.
Edit: After having my car for six months it was stolen and never recovered in May of 2022. When I called the dealership to find out about GPS tracking and Jeff informed me that the model Q60 I had (a 2021 model I leased in December of 2021) was the only model without GPS and that the new 2022 models do have GPS if I was looking to get another car. Trying to sell me another vehicle after mine was stolen was really poor customer service. I still get emails about getting my car serviced to this day. It’s 2024. My car’s been gone. Thanks to you selling me the only model that has no gps locator. ?
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August 2024 by Alfonso Álvarez
Laura the receptionist is a really kind lady. She made me feel welcome. She’s great! She’s very pretty
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August 2024 by eleven
Tiffany helped me finance my car and provided fantastic service.
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August 2024 by eleven cabrera
Laura attended me very responsively and gave great service. She has a great personality.
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August 2024 by ApexVirgin
Kharlos From sales & Tiffany from finance were excellent help and def worth a 5 Star rating review!
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August 2024 by Javier Payne
From the beginning the service was excellent, I thank Rob for giving me a great deal on my car and trade, Tiffany was great at getting me approved with a bank and a phenomenal rate, and Bradley gave the best customer service imaginable he is also the best dressed in my opinion
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August 2024 by J Salafia
Excellent experience buying a car from Infinity Coral Gables. Kevin took good care of us and provided a very fair deal. Over all it was a smooth transaction and I would recommend others to feel confident buying from them.
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August 2024 by Chris C
Best dealership experience ever. Pros who are friendly, bright, empathetic and ready to make a deal. Also…beautiful facility!
High quality, helpful staff all around: Kenia in sales is on it! Always available to text/help. Samson showed and sold me the car - never pushy, straight forward, super helpful and overall just an incredibly impressive person who I, and my 13 yr old son who accompanied me, really appreciated! A bonus gift. Danny on the mech/shop side, was awesome. He answered all my last minute mechanical questions regarding the used vehicle for the win! Tiffany in finance shined bright with her deep knowledge and was super helpful in explaining the available options before finalizing the transaction - as pleasant an experience as it gets. Throughout the process, Pablo made me feel welcome and valued as he ultimately oversaw that everything ran smoothly - and it did!
The vehicles are awesome. But it’s the people that make the experience five star! Ownership is doing something right here. Cheers
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July 2024 by Alex O
What a sad company.
When I purchased a car with them, they scratched the front bumper and promised to fix it and not report the accident as it was a minimal thing.
I trusted them
Now I am trying to sell the car since I'm moving, and the car has a reported accident.
Went to see them, and they promised someone will co tact me.
Noone did.
I only hope noone will go through such thing again as they were and are VERY UNTRUSTWORTHY