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October 2023 by Manny Santacruz
Simply the greatest - from a perspective of purchasing or simply doing routine maintenance. I have to say that my experience has been nothing but WORLD CLASS. Mr. Carlos Amaya continuously offers incredible service and makes something like maintenance a true luxury. I'm very grateful for the kindness and attention to detail my family and I have received here. All the best JLR Coral Gables!
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October 2023 by Victoria Milo
Amazing place. Please ask for Hector when car shopping. Super sweet and accommodating, gives you all the time you need and answers all questions. This is my second f pace and will always be back.
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September 2023 by Joseph Bowden
We had a lot of issues but they spent time to focus on how to resolve them and ensured our car was fully satisfied.
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August 2023 by Juan Pablo Penaloza
Extremely happy to now have a great Land Rover service shop close to home. Also, grateful that I was assigned a Representative such as Carlos Amaya, who’s a true professional in providing fantastic service and true knowledge of LR vehicles. Great outlook for this establishment!!!
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June 2023 by Alexandra Avila
Christian was incredible to work with. He understood that I valued my time and provided a super efficient and straight forward experience. I left with a car in 2 hours and very happy with my purchase. Ask for him for a super professional, fair and efficient experience. Would 100% work with him again in the future.
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May 2023 by Dory Dory
It was super easy to book my appointment online and also add details for additional things that needed to be taken care of on my car. There was a slight change that had to be made which they reached out to me way ahead of me leaving home to drop the car off.Once I got there from the receivers to the specialist everyone was just courteous and pleasant. I really love my Jaguar Specialist Eric, as he takes the time to explain any issue he may see and also answer thoroughly any questions I had about the car. I was given a prompt feedback as to the services that needed attention and it was so easy for me to approve or reject same. With that access to such information I knew before heading out to pick up my car what I needed to know incase I had additional questions.I would not take my car to any other place except Jaguar Coral Gables.
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April 2023 by Pamela Luria
My husband and I were looking to purchase an SUV for our family. We had done a significant amount of research online and asked our friends about cars that they had purchased. We weren't exactly sure what we wanted but we did know a size and price range that we were considering. The Jaguar F Pace stood out from the other vehicles -- so luxurious and comfortable compared to other SUVs we had looked at. Our sales consultant Juan Garcia worked patiently with us to determine which would be the perfect model for us. He even helped to accommodate some of my quirky preferences in styling that were very important to me such as wheel size, leather color and ventilated seats. He also showed us many of the driving features available during our test drive. Juan made our purchase a pleasure to make.
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April 2023 by Valarie M
Customer service is excellent at The Collection from the moment I called to schedule appointment until the time i picked up me vehicle. I came in for brake issues and oil change ,Which all these services was performed with excellent service.They kept me updated with finding the problem of the brakes to resolving the issues of rotors and pads to oil service performed. The collection is definitely my service team
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April 2023 by Giuseppe Mazzeo
The new facility is spectacular. Longe offers complimentary Bachour coffee and exquisite pastry options, although payable. Staff is very friendly and attentive.
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March 2023 by Ian Lis
First, many say it, but check my history...I do not waste time writing reviews. Moreover, I prefer to provide a positive review and believe in rewarding good interactions. I feel compelled to write a review nonetheless and it is quite negative. I will lead with one positive, the sales person was reasonably communicative.I reached out yesterday to inquire about a used vehicle posted on The Collection website and Autotrader. I believed the price was fair and was interested in buying it if condition checked out.Cutting to the chase, I offered the full asking price (plus tax, tag, title). I had no strings attached. The "used car manager" then advised the salesperson to send me a response with an asking price that was $3000+ higher. I promptly responded that I would pay what was advertised and received this reply "Ok. We will take your offer. But we will see if I get a better offer first and will let you know later today." So, did they really take my offer? Is this some of the most stereotypical awful salesmanship I have seen?Next, I was asked to send my ID and insurance. I promptly did. I then advised that I needed to leave for a meeting and wanted an update. At this point the sales person advised as follows: "[l]ooks like he took an offer for $xxxx client is on his way."That was it. Totally scammed and I think the public needs to know how this team treated a full price cash buyer.
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February 2023 by Garry J Chouloute
Very professional and easy to work with
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February 2023 by Bryttany Malone
I had an excellent experience with Jaguar Coral Gables. Leo was great to work with, was very responsive, and went above and beyond with any questions or special requests I had! I am extremely happy with my purchase and would highly recommend them to anyone that’s interested in buying new vehicle.
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February 2023 by Arlene Hernandez
What an awesome experience!! They take care of every detail. I loved the staff's attentiveness and hospitality while I was there. I LOVE ❤️ my new Evoque!!
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January 2023 by Erick Merlano
Mr Ortiz had the greatest energy when I approached him. Made my questions about the vehicle seem just as important as a regular customer. Great service. Also Cano was there for support
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January 2023 by Adriana Luna
Randy Cano was extremely helpful in showing my husband and I a car. Loved working with him and looking forward to getting a car with his help
